SPECTATOR'S
MANNERSSpectator Manners

February 26th (Wed) Nagoya Grampus match has changed some spectator manners.

Please also check here.

When events are held or when games are held outside of the Ajinomoto Stadium, the operation method will be partially changed. Please check the latest information from the game information of each game and come to the venue.

About the J.League Unified Prohibition Rules

To provide a safe and comfortable game viewing experience for stadium visitors, FC Tokyo manages the safety and security of the game based on its management regulations. When attending a game, we ask for your support in accordance with the spirit of fair play, as well as compliance with the prohibited items within the stadium and the J-League unified prohibited rules (J-League Common Viewing Manners & Rules) and management regulations.
Please note that the final decision on whether or not such actions violate the game management regulations will be made by the J-League or each club.

※ If prohibited acts or acts that pose security problems as stipulated in the management regulations are committed, you may be subject to expulsion or entry prohibition.
Furthermore, please be aware that entry may also be prohibited for matches at stadiums other than the one where the violation occurred.

FC Tokyo Soccer Match Operation and Management Regulations

Regarding filming and use of footage inside the stadium during game broadcasts, etc.

Video footage taken for the purpose of broadcasting during the game inside the stadium (including the concourse)
(including individual portraits of visitors, banners, flags, chants, etc.) may be used in whole or in part (including still images) for the following purposes other than broadcasting during the game, so please be aware of this in advance.

  • Use on large video screens inside the stadium and various monitors installed inside the venue.
  • Use in J.League and club official media
  • Use in news programs and related media
  • J.League or those designated by J.League
    (including partner companies) use in video works and other production materials and various sales items

Prohibited Items

Please do not bring prohibited items listed in the J-League unified prohibited items and the following items into the facility, unless specifically required by the operator or safety officer.

  • Bottles and cans (The contents of bottles and cans will be transferred to paper cups at the entrance gate before entering)
    ※PET bottles are allowed to be brought in.
  • Other items that security personnel recognize as potentially interfering with the operation or progress of the game, causing inconvenience or danger to others

About entering and exiting the stadium

Opening hours and entrance gates, as well as re-entry gates, may be subject to change depending on ticket sales and event schedules.
Additionally, the availability of Aka-Ao Park may vary depending on the game, so please check the game information for each match.

Opening Hours

Prior to the general opening, priority entry will be implemented for SOCIO and corporate annual ticket purchasers.

  • SOCIO Opening (including corporate annual ticket purchasers)
    Kickoff 2 hours and 25 minutes before
  • General opening
    2 hours before kickoff

Entrance Gate

Seats that can be entered at each gate will be restricted for a certain period of time from the opening. If you enter early, please check your seat type and the gate you can enter.

[During Admission Restrictions]

  • Keio (Main 3) GateMain SSS Reserved Seat, Main SS Reserved Seat, Main S Reserved Seat, Back Center UF Reserved Seat, Back Center Reserved Seat, Back UF Reserved Seat, Home UF Reserved Seat, Back Reserved Seat, South Side General Admission, Wheelchair Home Main Back General Admission, Wheelchair North Stand General Admission, Wheelchair Mix General Admission, Wheelchair Visitor General Admission, Universal General Admission
  • Amino Vital (North 2) GateHome General Admission
  • Back 2 GateMain SSS Reserved Seat, Main SS Reserved Seat, Main S Reserved Seat, Back Center UF Reserved Seat, Back Center Reserved Seat, Back UF Reserved Seat, Home UF Reserved Seat, Back Reserved Seat, South Side General Admission
  • South Gate 1For those who have tickets for the visitor seats, designated Main SS seats on the south side, and designated Main S seats on the south side and are supporting the visiting team

Waiting List Lottery Entry

Regarding the operation of the waiting line for admission, we will introduce a ticket acquisition system using the "FC Tokyo Official App" for those with general admission tickets (SOCIO and general admission).
The waiting line is for organizing the admission order at the time of opening.
Even if you arrive after the opening and before the kickoff, SOCIO members can use the SOCIO priority admission, and there are seats available for all ticket holders to sit. Not everyone needs to participate in the lottery.
Please decide your arrival time according to your own way of watching the game.

[Lottery entry period and result notification date]

  • Issuance and cancellation of tickets and re-entry are not available after the lottery entry period has ended.
  • The ticket number is not in order of arrival. The time of entry for the lottery does not affect the lottery results.

Waiting Line Organization (for Home General Admission)

The waiting line for entry is for organizing the order of entry at the time of opening.
Even if you arrive after the gates open and in time for kickoff, there are seats available for you to sit in, so you do not necessarily need to line up.
Please determine your arrival time based on your preferred method of watching the game.

  • For those who have a lottery entry and have a numbered ticket
    Please prepare the numbered ticket that was obtained in advance and line up at the waiting area (refer to the waiting area below) 20 minutes before the opening time of the designated area (refer to the line-up method in the waiting area below). Those who are not present during the line-up will have their numbered ticket invalidated.
  • For those who do not have a numbered ticket,
    you can line up at the end of the line starting 4 hours before kickoff. Once you have lined up, you can leave the line if needed. Please return to the waiting area 20 minutes before the designated opening time.
  • Please note that you will not be able to leave the line until 20 minutes before the gate opens. Please line up in advance and understand this beforehand.
  • If the opening time and meeting time change, we will inform you on the official homepage.

  • SOCIO Members

    For SOCIO members

  • General Public

  • How to line up in the waiting area
    Ropes with assigned numbers are installed as markers, so please line up with the person accompanying you at the location where your assigned number is indicated.

Waiting Line Organization (Reserved Seat)

①Organizing the waiting line inside the venue

Please line up at the main gate, back gate, and south 1 gate waiting areas starting 4 hours before kickoff. After securing your spot, you may leave the waiting area.

  • Main Gate

  • Back Gate

  • Gate 1 South (for visitor seats)

Re-entry

Re-entry is possible from the following gate.
Re-entry gates: Main 4 gates, Back 1 gate, Back 3 gate
Re-entry time: From SOCIO opening to half-time [When temporarily exiting], please present your ticket at the gate and receive a re-entry card.
[Re-entry] Please present your re-entry card at the gate.

When leaving the field

There will be no regulations for expulsion, but we ask for your cooperation in preventing spectators by adjusting the time, etc.

Rules for Watching

Standing Area

The lower area of the home general admission seats and the lower area of the visitor seats can be used as standing areas for cheering. The standing area does not require standing. It is an area where you do not have to ask people to sit down. Standing and watching in other areas is prohibited.

Visitor merchandise wear area

Wearing visitor merchandise is only allowed in the following areas.

  • ・Visitor Seats
  • ・Main SS Designated Seat South Side
  • ・Main S Designated Seat South Side
  • ・Wheelchair Mixed General Admission
  • ・Wheelchair Visitor Free Seat
  • ※Main SS designated seat south side and Main S designated seat south side/wheelchair mix free seat are mixed areas.
  • ※Visitors are not allowed to wear visitor goods or support the visitor team outside of the above area.
  • ※Please note that the main SSS reserved seats are designated as FC Tokyo cheering seats, regardless of the north or south side.
  • ※We will inform you of any changes to the viewing rules in the ticket sales overview for each game.

About displaying banners (flags, banners)

The location for displaying banners (flags, banners) has been determined. Please refrain from displaying them in places other than the designated location. Please follow the instructions of the staff when displaying them.

■Designated Location
Banner (flag, banner) display location inside the stadium
FC Tokyo's banner
  • Home General Admission Lower Stand, Back General Admission Lower Stand, Back Center General Admission Lower Stand (part), South Side General Admission Lower Stand (part)
  • Home general seating upper stand, back side upper stand middle aisle and top railing section
  • The South Side General Admission seats may not be available for sale depending on the ticketing status of other seat types. In such cases, it will not be possible to display banners, so please understand in advance.
Visitor Team Banner
  • Front row of the lower stands for visitor seats
  • Visitor upper stand aisle,
    and top railing section
  • Due to ticket sales conditions, there are areas where the upper stands will not be opened, so some areas cannot be displayed.
    Please confirm with the staff in advance and follow their instructions when displaying.
  • Displaying on the wall surface of the top row of the North and South stands is only permitted with the approval of FC Tokyo.
■Posting Time
  • FC Tokyo Banner
    For those who are preparing banners (flags, banners), please gather at "Euro Sports Ajinomoto Stadium Store" inside the stadium grounds 120 minutes before the opening.
    In addition, it is also possible to display banners (flags, banners) after the gate is opened.
  • Visitor Team Banner
    Will be displayed after the gates open. Cannot be displayed beforehand.
    • Please confirm with the staff in advance before posting and follow their instructions.
    • The use of duct tape is prohibited when installing banners.

About the use of musical instruments

Only the lower level of the home general admission and visitor seats can be used.
Please refrain from using musical instruments in other areas.

About the use of flags

Definition of a flag: Flag portion (vertical 1m or more × horizontal 1m or more) + pole 1m or more

  • If the size of the flag and pole is 1 meter or more in any one place, it will become a large flag.
    However, the L flag is not included in the large flag.

Areas where large flags can be used: Lower home general seating and lower visitor seating

  • Please note that the use of this area is prohibited in places other than the designated area in order to ensure the safety of all visitors. Thank you for your understanding.
  • Please be sure to pay attention to the surrounding customers when using the large flag.
    The organizer may prohibit the bringing and use of items if they are deemed to be defamatory, slanderous, discriminatory, for advertising purposes, against public order and morals, or otherwise deemed inappropriate for the match venue.

Regarding the installation and use of temporary handrails in the front row of standing seats

Installation and use are only possible if the following conditions are met and approved by FC Tokyo.

  • Please be sure to cover the facility structure with cloth or similar material.
  • If the facility structure is damaged, FC Tokyo cannot take responsibility.

Prohibited Behavior

Unless specifically deemed necessary by the management and safety officer, the following actions are strictly prohibited in all facilities of the J-League and must not be performed under any circumstances:
1. Acts that violate the J-League's unified prohibition policy<br/>2. Acts listed in the following items<br/>

  • Banners (flags, banners, etc.) that may be considered defamatory or discriminatory are prohibited from being displayed or performed. As a general societal norm,
    if it is determined that the club is engaging in defamation or discrimination, the displayed materials will be removed and a warning will be issued for the behavior.
    If the behavior continues, the individual will be asked to leave. Additionally, if such prohibited actions occur, the individual may be banned from attending future matches.
  • Use of gum tape when attaching a banner.
  • Confetti, streamers, and balloons are allowed to be brought and used.
  • Use of laser pointers.
  • Throwing of any objects including stones, coins, bottles, cans, fireworks, and smoke bombs from the stands.
  • Intentional place-taking (flags, strings, tapes, flagpoles, etc.). Please check here for more details.
  • Use of loudspeakers directed towards the pitch. Only allowed if the purpose is to control support towards the stands.
  • Bring and use drums, flags, etc. in the main stand, back stand, and upper stand behind the goal.
    (Only allowed in the lower stand behind the goal area in the home general seating area and the lower stand behind the goal area in the visitor seating area)
  • Act of "stepping over, sitting, standing up" on the front fence of the stands.
  • Watching and cheering while standing up on a chair or putting your feet on the backrest of a chair.
  • Watching and cheering from the front of the upper stand by leaning forward.
  • Group cheering activities in the concourse.
  • Acts that may interfere with the operation or progress of the game, or may cause inconvenience or danger to others as determined by security personnel.

Frequently Asked Questions

Please also check the FAQ.

  • Q.Is there a parking lot at Ajinomoto Stadium?
    A.There is no parking available for general public during FC Tokyo home games.
    Please use public transportation to come to the venue. Also, please refrain from parking or street parking near the surrounding facilities.
  • Q.Is there a bicycle parking lot at Ajinomoto Stadium?
    A.Thank you. Please check the latest game information for the available bicycle parking lots, as they may vary depending on the match.
  • Q.What time can I enter the stadium?
    A.You can enter the stadium 2 hours before kick-off.
    Please check the latest information from the game information of each game as it may change depending on the ticket sales status.
  • Q.Can I bring food and drinks into the stadium?
    A.You can bring your own items. However, cans and bottles are not allowed, so please transfer them to paper cups at the entrance gate.
  • Q.Can I re-enter?
    A.Re-entry is allowed from the opening time until halftime. Please check the re-entry gate here.
  • Q.Is there a nursing room in the stadium?
    A.Both the home and back sides have been prepared for your convenience.
    Please speak to the nearest staff member if you wish to use this service.
  • Q.Can I bring or check in a stroller?
    A.You can bring it in. If you bring it to your seat, please be considerate of the passage of the surrounding customers. You can also leave it at the main side or back side information desk. Please ask the staff nearby.
  • Q.Do you have diaper changing sheets?
    A.Baby seats are installed in all men's and women's toilets inside the stadium concourse.
  • Q.Are there wheelchair seats?
    A.We have prepared tickets for you. No advance reservation is required, so please purchase tickets for the desired viewing area in advance and come to the venue. For more information, click here.
  • Q.I forgot something at the stadium. Please tell me the contact information.
    A.Please contact Ajinomoto Stadium Disaster Prevention Center.
    【TEL】042-440-0461 (Open from 9:30 to 18:15)
    For lost and found items on game day, please inquire at the general information desk.
  • Q.Is there a smoking area?
    A.

    There are installations outside the stadium. Please check here for the installation location. Smoking is prohibited in the stands and concourses.

    ※There is a possibility that the schedule may change depending on the match day.

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