We would like to inform you that the telephone inquiry hours will be changed as follows.

[7/1 Update]
Starting today, we will be accepting phone inquiries during our regular hours of [Tuesday to Friday (weekdays) 10:00-17:00].

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[2/28 Update]
Regarding phone inquiries, we will make some changes as follows.
【3/9 Update】
We will extend the period of suspension for inquiries by phone until 3/15 (Sun).
In addition, inquiries regarding "⑤ Soccer and Futsal Schools and various Soccer and Futsal classes" will resume phone inquiries from today (3/9).
【3/16 Update】
We will extend the period of suspension for inquiries by phone until 3/22 (Sun).
[Updated: 3/19]
The phone inquiry suspension period has been extended until 3/23 (Mon).
[Updated: 3/23]
The phone inquiry suspension period has been extended until 3/30 (Mon).
Note: Inquiries regarding "⑤ Soccer and Futsal Schools and Various Soccer and Futsal Classes" will resume phone inquiries from 3/9.
【3/26 Update】
We will extend the period of suspension for inquiries by phone until April 13 (Monday).
Please note that as of 3/9, we have resumed phone inquiries. However, starting today (3/26), we will once again suspend phone inquiries regarding "⑤ Soccer and Futsal Schools and various Soccer and Futsal classes".
【4/7 Update】
⑦Contact information for merchandise inquiries has been added.
[4/13 Update]
In response to the state of emergency, we are implementing "telecommuting" for our staff as a general rule.
As a result, telephone inquiries will also be suspended for the time being.
For inquiries, please contact the following email addresses:
We will inform you on our official homepage when we have a prospect of resuming regarding inquiries by phone.
【6/1 Update】
In response to the lifting of the state of emergency, we will resume phone inquiries from Tuesday to Friday (weekdays) from 10:00 to 14:00.
However, inquiries regarding soccer and futsal schools and various soccer and futsal classes will continue to be handled by email (school@fctokyo.co.jp).
[6/19 Update]
We have temporarily suspended phone inquiries regarding soccer and futsal schools and various soccer and futsal classes, but we will resume on 6/22 (Mon).

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(1) Period
Feb 2 (Mon) ~ Until further notice
Apr 13 (Mon) Mar 30 (Mon) Mar 23 (Mon) Mar 22 (Sun) Mar 15 (Sun) Mar 8 (Sun)

(2) Details
Following the lifting of the state of emergency, we will resume phone inquiries on weekdays from Tuesday to Friday (10:00-14:00).
"Inquiries about Soccer and Futsal Schools and various Soccer and Futsal Classes will resume phone inquiries from June 22 (Mon). (Mon-Fri [excluding holidays] 10:00-17:00)
Due to the impact of the new coronavirus, phone inquiries have been shortened, but from July 1, we will resume accepting inquiries as usual [every Tuesday to Friday (weekdays) 10:00-17:00].
In addition, "Inquiries about Soccer and Futsal Schools and various Soccer and Futsal Classes" will be available every Monday to Friday (weekdays) 10:00-17:00.
We also accept inquiries by email at each address.

※Please note that it may take some time to reply to your email. Thank you for your understanding.
※When contacting us by email, please fill in your name and contact information (easily reachable phone number).
※Depending on the content of your inquiry, we may respond by phone.
※If you reply by phone, we may make the call from a private number, so if you have a private number rejection setting, please release it in advance.

① Inquiries about SOCIO
socio@fctokyo.co.jp

② Club Support Member Inquiries
csm@fctokyo.co.jp

③ Inquiries about tickets
fan1@fctokyo.co.jp

④ Inquiries about Corporate Season Tickets
hojin@fctokyo.co.jp

⑤ Soccer and Futsal School and various soccer and futsal class inquiries
school@fctokyo.co.jp
※Please also include the affiliated school, day of the week, and grade when making inquiries by email for soccer school students.

⑥Volleyball Team and Volleyball Travel Team Coaching Inquiries
volleyball@fctokyo.co.jp

⑦ Inquiries about goods
md@fctokyo.co.jp

⑧ Other inquiries
Please contact our suggestion box.