We would like to inform you that the inquiry hours by phone will be changed as follows.

[Updated on 7/1]
Starting today, we will accept inquiries by phone during our regular hours of [Tuesday to Friday (weekdays) 10:00 AM to 5:00 PM].

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[2/28 Partial Change]
Regarding telephone inquiries, we will make some changes as follows.
[3/9 Update]
The period for inquiries by phone will be extended until 3/15 (Sunday).
In addition, inquiries regarding '⑤ Soccer and Futsal School and various Soccer and Futsal Classes' will resume phone inquiries starting today (3/9).
[3/16 Update]
The phone inquiry suspension period has been extended until 3/22 (Sun).
[3/19 Update]
The period for inquiries by phone will be extended until 3/23 (Mon).
[Updated on 3/23]
The inquiry period by phone will be extended until 3/30 (Monday).
Please note that inquiries regarding the '⑤ Soccer and Futsal School and various Soccer and Futsal Classes' will resume phone inquiries starting from March 9.
[3/26 Update]
The period for phone inquiries will be extended until April 13 (Monday).
Please note that as of today (3/26), we will once again suspend phone inquiries regarding "⑤ Soccer and Futsal School and various Soccer and Futsal Classes," which we resumed on 3/9.
[4/7 Update]
Contact information for merchandise inquiries has been established.
[4/13 Update]
In response to the state of emergency declaration, we are implementing "remote work" for staff as a general rule.
As a result, we will temporarily suspend inquiries by phone.
For inquiries, please contact us at the email addresses below.
Regarding inquiries by phone, we will provide information on the official homepage once we have a timeline for resuming.
[6/1 Update]
In response to the lifting of the state of emergency, we will resume phone inquiries from [every Tuesday to Friday (weekdays) 10:00 AM to 2:00 PM].
However, inquiries regarding the soccer and futsal school and various soccer and futsal classes will continue to be handled via email (school@fctokyo.co.jp).
[6/19 Update]
We had suspended phone inquiries regarding the "Soccer and Futsal School and various Soccer and Futsal Classes," but we will resume them starting on 6/22 (Monday).

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(1) Period
Feb 2 (Mon)～for the time being
Apr 13 (Mon) Feb 30 (Mon) Feb 23 (Mon) 22 (Sun) Feb 15 (Sun) Feb 8 (Sun)

(2) Details
In response to the lifting of the state of emergency, we will resume phone inquiries on 【Tuesdays to Fridays (weekdays) 10:00 AM to 2:00 PM】.
Inquiries regarding the "Soccer and Futsal School and various Soccer and Futsal Classes" will resume phone inquiries starting from June 22 (Mon). (Monday to Friday [excluding holidays] 10:00 AM to 5:00 PM)
Due to the impact of the novel coronavirus, we had shortened phone inquiries, but starting from July 1, we will be accepting inquiries as usual during 【every Tuesday to Friday (weekdays) 10:00 AM to 5:00 PM】.
Please note that inquiries regarding the "Soccer and Futsal School and various Soccer and Futsal Classes" will be available from 【every Monday to Friday (weekdays) 10:00 AM to 5:00 PM】.
We also accept inquiries via email at each address.

*Please note that it may take time to respond to emails. Thank you for your understanding.
* When inquiring by email, please fill in your name and contact information (a phone number that is easy to reach).
Depending on the content of your inquiry, we may respond by phone.
Please note that if we respond by phone, we may call from a private number. If you have a setting to reject private numbers, please disable it in advance.

① Inquiry about SOCIO
socio@fctokyo.co.jp

② Inquiry about Club Support Members
csm@fctokyo.co.jp

③ Inquiry about Tickets
fan1@fctokyo.co.jp

④ Inquiry about Corporate Annual Tickets
hojin@fctokyo.co.jp

⑤ Inquiries regarding soccer and futsal schools and various soccer and futsal classes
school@fctokyo.co.jp
※If you are a soccer school student and are inquiring via email, please include your affiliated school, day of the week, and grade.

⑥ Volleyball Team - Inquiry about Volleyball Team Coaching Services
volleyball@fctokyo.co.jp

⑦ Inquiries about merchandise
md@fctokyo.co.jp

⑧ Other inquiries
Please contact the suggestion box.