NEWSNews

2020.9.21[Goods]

[Apology] Regarding the design error of the tie checkered pattern on sale on September 18 (Friday)

Thank you very much for always supporting FC Tokyo with warm cheers.
The design of "Necktie Checkered Pattern", which went on sale on September 18th (Friday), has been found to be different from the originally planned design.
As a result, we will suspend the sale of the corresponding product.

We deeply apologize for any inconvenience caused to those who have purchased the corresponding product.

[Error] TOKYO DOROMPA silhouette none



 ↓
[Official] TOKYO DOROMPA silhouette available



Refund Policy
If you would like a refund, please contact the following:
・Purchased at the official online shop
▽Inquiry form
https://store-jleague.faq.rakuten.net/form/inquiry

・Purchased at the official shop
Please contact the official shop where you made your purchase directly.
◇Official shop list here

・Purchase at stadium goods store
Euro Sports Ajinomoto Stadium Store
TEL:042-440-3220
▽Contact Form
https://www.euro-sports.jp/fctokyo/contact/

□Notes
・Refunds will be made in exchange for the corresponding product.
・Returns and refunds will be handled at the store where the product was purchased. Please note that we cannot accommodate returns or refunds at stores other than the one of purchase.
・If you are unable to visit the purchasing store due to reasons such as living far away, please contact the following inquiry desk.

□Inquiry Desk for this matter
FC Tokyo Merchandising Department
Email address: md@fctokyo.co.jp

We will continue to strive for prevention of recurrence by paying close attention to ensure that this does not happen again. We ask for your continued support and patronage.
Thank you for your continued support and encouragement for FC Tokyo.