NEWSNews

2020.9.21[Goods]

[Apology] Regarding the design error of the checkered pattern necktie released on September 18 (Friday)

Thank you very much for your warm support for FC Tokyo.
It has been confirmed that the design of the 'Check Pattern Tie', which went on sale starting September 18 (Friday), is different from the originally planned design.
As a result, we will suspend the sale of the relevant product.

We sincerely apologize for the inconvenience caused to everyone who purchased the relevant product.

[Incorrect] No TOKYO DOROMPA Silhouette



 ↓
[Official] TOKYO DOROMPA Silhouette Available



□ About Refunds
If you wish to request a refund, please contact us at the information below.
・Purchase from the Official Online Shop
▽Contact Form
https://store-jleague.faq.rakuten.net/form/inquiry

・Purchase from the Official Shop
Please contact the official shop where you made your purchase directly.
◇The list of official shops is here

・Purchase at the stadium goods store
Euro Sports Ajinomoto Stadium Store
TEL:042-440-3220
▽ Contact Form
https://www.euro-sports.jp/fctokyo/contact/

□ Notes
・Refunds will be made in exchange for the relevant product.
・Returns and refunds will be processed at the store where each product was purchased. Please note that we cannot accommodate returns at stores other than the original purchase location.
If you are unable to visit the purchase store due to reasons such as living far away, we apologize for the inconvenience, but please contact us at the inquiry address below.

□Contact information regarding this matter
FC Tokyo Merchandising Department
Email address: md@fctokyo.co.jp

We will take sufficient care to prevent such incidents from happening again, and we ask for your continued support in the future.
We appreciate your continued support and encouragement for FC Tokyo.