In the case of a super strict security system and a strict security system during matches, in addition to the J-League's common manners and rules for watching games, new measures have been established for holding matches and watching games in response to the new coronavirus infection.
At FC Tokyo, we will proceed with preparations for match hosting in accordance with the "J-League New Coronavirus Infection Control Guidelines".
*Changes from the ultra-strict state (5,000 person limit) are marked in red.
Oct 10 (Sat) We will relax the restrictions on the number of spectators and hold the match starting from the G Osaka match.
※Ticket details are here
The situation regarding the spread of the new coronavirus infection, government announcements, and decisions made by each local government may cause sudden changes in restrictions, transition periods, and operating methods.
Q&A regarding spectator manners here
What is required of all visitors
(1)Please have the courage to refrain from attending if it is not possible.
・If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
・If there is a person who is suspected of being infected with COVID-19 among family members or close acquaintances
・If you have traveled to countries or regions where the government has imposed entry restrictions or requires a quarantine period within the past 14 days, or if you have had close contact with residents of those countries or regions
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please use the restroom and shops during the game start or halftime as they may be crowded. Please use them at a different time if possible.
(4)Please always wear a mask at the stadium.
※Wearing a mask 100% is a condition for easing the limit on the number of visitors. If you are not wearing a mask, our staff will speak to you, so we appreciate your understanding and cooperation.
(5) Please wash your hands and disinfect your hands frequently.
※Please bring disinfectant (portable bottle, etc.) as much as possible from the perspective of infection prevention.
(6) Bringing alcohol is prohibited. Drinking alcohol inside the venue is strictly prohibited. If found, it will be collected. (Not returnable)
□New items to bring when watching
When visiting the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief
□Entry and exit to the stadium
(1)Your body temperature will be measured at the entrance gate, and if it is 37.5 degrees or higher, you will not be allowed to enter. Please note that even if you are refused entry, there will be no refunds. In addition, we may ask for your contact information when refusing entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to disinfect your hands.
※Please bring disinfectant in a portable bottle or similar container and regularly disinfect your hands from a prevention standpoint against infection.
(3) We do not organize the waiting line to secure the order of admission before the opening.
※Please arrive with plenty of time to spare in order to disperse the crowds.
※Please refrain from forming a pre-waiting line around the stadium.
※Please note that it may take longer than usual to enter due to prioritizing safety.
(4) Please use the following gates for entry according to your seat type. (See the diagram below for reference.)
・Main 3 Gates: Main SS Seats, Main S Seats
・North Gate 2: Center Seats, Back Seats, Home Seats
・Back 3 Gates: Back SB Seats, Home Center Seats, Seven-Eleven Seats, Back Seats
(5) Re-entry is not allowed.
(6) We plan to have restricted exits after the game from the perspective of infection prevention.
We plan to leave in the following order, but we will announce it in the venue each time, so please follow the instructions and leave.
・1st⇒Main SS seats, Main S seats
・2nd⇒Home SG, Home seats
・3rd⇒Back SB seats, Home center seats, Seven-Eleven seats, Back seats
※We plan to announce the exit every 5-10 minutes.
※There will be no player lap after the end of the game. Only greetings from the pitch (lawn) will be conducted.
※As soon as the player's greetings are over, we will start the regulated exit.
※Even during the regulated exit, please leave enough space between you and the people around you, and we appreciate your understanding and cooperation.
□Event and Shops
(1)Events will be held with sufficient consideration for social distancing.
※Information about the events will be provided on the official homepage and other sources.
(2) Mascots will not perform greetings outside the field or in the concourse.
※Mascot appearance details will be announced on the official homepage, etc.
(3) Food and beverage (excluding alcohol) will be sold.
※Alcohol sales will not be conducted. In addition, bringing alcohol is prohibited. Drinking alcohol inside the venue is strictly prohibited. If found, it will be confiscated. (Non-returnable)
※Due to expected congestion at the in-venue shops, please bring non-alcoholic drinks and food for the purpose of infection prevention.
※Information on the food and beverage vendors that will be available can be found on the official homepage.
(4) Goods will be sold.
※The participating stores will be announced on the official homepage, etc.
(5) No smoking areas are installed inside the stadium.
When lining up at events, food and drink stalls, and merchandise stalls, please be mindful of social distancing and leave space between each other.
□How to Watch
(1)During the game, it is prohibited to move from your seat (sitting next to someone without leaving space, moving to the front of the stand to talk to players, moving to a dry spot during rain, etc.).
(2) There are no visitor seats available. Please note that entry, viewing, and cheering while wearing the away team's uniform or merchandise is not allowed.
(3) Even outside the stadium, please maintain social distance and avoid behaviors that pose a risk of infection, such as shouting, singing, and cheering loudly, as well as crowding.
□Support Style
The following actions are prohibited.
・Inciting support
・Cheering by singing or shouting, blowing a whistle
・Waving or spinning towels, scarves, flags, etc.
・Using megaphones, including Tramega
・Playing drums or other instruments
・High fives, shoulder-to-shoulder cheering
・Cheering with big flags
・Actions such as displaying gate flags in seats that may inconvenience other customers
※Clapping and hand clapping are allowed.
□Displaying Banners (Flags, Banners, etc.)
The location for displaying banners (flags, banners, etc.) is predetermined. Please refrain from displaying them in locations other than the designated area. Please follow the instructions of the staff when displaying them.
【Submission Location】
・Lower level: Front row seats (excluding central part of main stand and back stand)
・Upper level: Front and back of back stand
【Display Time】
・Due to infection prevention measures, banner (flags, banners, etc.) will be displayed at different times.
・For those who are preparing banners (flags, banners), please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
・For those who are preparing in advance, please note that you will not be able to enter if your temperature is 37.5 degrees or higher.
・In addition, banner (flags, banners) can also be displayed after the opening.
※Visitor's banners cannot be displayed.
※The use of duct tape when attaching banners is prohibited.
□Other Prohibited Items
・Please arrive at the stadium after the opening time when visiting.
・Please refrain from waiting for players or officials near the player bus area or near the entrance.
・Please do not come to the stadium or its surrounding area if you do not have a ticket.
J League Unified Prohibition Rules (J League Common Spectator Etiquette & Rules) and FC Tokyo Soccer Match Management Regulations, as well as J League New Coronavirus Infection Control Guidelines, please comply with them.
□Q&A
Q1. I'm feeling a little unwell, but my temperature is not over 37.5 degrees. Is it okay for me to go to the stadium?
A1. If you are feeling unwell, please have the courage to refrain from attending the event, regardless of your body temperature.
Q2. Is there a shuttle bus?
A2. Shuttle buses will be in operation. For details, please check the official homepage or other sources.
Q3. Is there a waiting line before the gate opens?
A3.There is no waiting line before the opening. All seats are designated seats. Please refrain from coming to the stadium before the opening.
Q4. Will AO-AKA PARK be held?
A4.AO-AKA PARK will be held. It will be open from opening to kickoff. However, alcohol sales will not be available.
Note: AO-AKA PARK is considered as an indoor venue.
Q5. Can I bring in drinks and food containing alcohol?
A5. Bringing alcohol is prohibited. In order to comply with stadium viewing manners, we ask that you refrain from drinking inside the stadium. Bringing food and drinks other than alcohol is not restricted. However, as usual, bottles and cans must be transferred to paper cups.
Q6. Will it not be crowded when entering and exiting?
A6. Please expect congestion when arriving just before the start of the match. Please arrive with plenty of time to spare.
In addition, in order to alleviate congestion at the time of exit, we will implement regulated exits after the end of the game.
Q7. Is it okay to put a uniform on the empty seat next to me?
A7. No problem. However, please let those around you know before placing it.
Q8. How can we liven up the atmosphere when announcing the members?
A8. Shouting and cheering are prohibited. Please use applause and hand clapping to liven up the atmosphere.
Q9. It's been a while since I've been to Ajinomoto Stadium. I want to sing "You'll Never Walk Alone" and welcome the players.
A9. Singing out loud is prohibited. It is possible to hold up a scarf, etc.
Q10. How can we get excited when players enter?
A10. Shouting and cheering are prohibited. Please use clapping and hand clapping to liven up the atmosphere.
Q11. Is it okay to hold up a towel scarf?
A11. No problem.
However, please refrain from displaying anything that may cause inconvenience to those around you. Also, waving or spinning towels or scarves is prohibited.
Q12. Can I raise a gate flag (game flag)?
A12. Posting gate flags is not prohibited. However, please refrain from posting them in a way that may cause inconvenience to those around you.
Q13. Do we have to be quiet during the game?
A13. There is no prohibition on natural voices and applause during the game. Please applaud actively for good plays and support the players.
However, hand clapping and cheering with voices that lead to group support are prohibited for infection prevention.
Q14. Is it allowed to move seats when it rains or when players approach?
Please refrain from moving from your seat during the game.
Q15. Are there any rules for waiting in line inside the stadium?
A15. Please follow the guidance (such as floor markings) and maintain social distance while waiting in line at food and merchandise stands, as well as restrooms.
Please avoid using the restroom or shops during the busy times before the start of the game or during halftime.
Q16. Are there any food and drink vendors inside the stadium?
A16.Stadium shops are open. However, alcoholic beverages are not sold.
In addition, you are allowed to bring in food and drinks other than alcohol. Please consider bringing your own items to help alleviate congestion inside the venue.
Q17. Is it okay to take off the mask even though it's hot?
A17. It is not a problem to remove your mask as a heatstroke prevention measure. If you do remove your mask, please be sure to maintain a social distance from those around you and practice proper cough etiquette.
Q18. Is there a merchandise store?
A18. The merchandise store will be open, but the items for sale will be limited.
There are no new products available on the day of the match, so please consider using the official online store.
Q19. Is there a gachagacha?
A19. We sell gachapon, but it is not sold through regular vending machines. Our sales staff will hand you the products.
Also, please refrain from exchanging goods and other actions that may cause congestion.
Q20. Is alcohol disinfection installed?
A20. Alcohol disinfection is available inside the venue, but please bring your own alcohol disinfection as much as possible.
Q21. Is a mask sold inside the venue if I forget to bring one?
Q21. Masks are not sold at the stadium. Please make sure to bring your own.
Q22. Is there a smoking area?
A22. Not installed inside the stadium.