NEWSNews

2020.10.19[Announcement from the club]

Regarding Viewing Manners for the Match Against Kashiwa on 10/28 (Wed)

In the case of a strict alert system and matches held under strict alert conditions, in addition to the existing J-League common viewing manners and rules, we will proceed with preparations in accordance with the newly established "J-League Guidelines for COVID-19 Measures."
*Changes from the G Osaka match on 10/10(Tue) and the Shimizu match on 10/14 (12,000 person limit) are noted in red.

FCTokyo will relax the attendance restrictions starting from the match against Yokohama FM on 10/24 (Saturday).
* Ticket details are here
Due to the spread of the novel coronavirus infection, government announcements, and decisions by local authorities, there may be sudden changes in restrictions, transition periods, and operational methods.


□For Q&A regarding viewing manners, please see here

□Requirements for All Attendees
(1) If you are feeling unwell, please have the courage to refrain from attending.
・If you have any symptoms (e.g., fever, cough, sore throat, fatigue, abnormalities in taste or smell, etc.)
・If there are suspected infections among family members or close acquaintances
・If you have traveled to countries or regions that require entry restrictions or observation periods imposed by the government within the last 14 days, or have had close contact with residents of those areas
・If you have a history of a positive PCR test,
① For symptomatic individuals, within 72 hours after symptoms have improved (even if more than 72 hours have passed since symptoms improved, but less than 10 days since the onset of symptoms).
② For asymptomatic individuals, less than 10 days since a positive PCR test.

(2) Please do not engage in handshakes, hugs, or similar gestures.

(3) Please maintain social distancing. (During entry and exit, in line for the restroom, etc.).
* Please use the restrooms and concession stands at different times if possible, as they tend to be crowded, especially just before the match starts and during halftime.

(4) Please wear a mask at the stadium.
* A 100% mask-wearing rate is a condition for the relaxation of the attendance limit. Staff will approach those who are not wearing masks, so we appreciate your understanding and cooperation.
* Infants under 2 years old can enter and watch without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 5 regarding pregnant women and children).
We recommend that children aged 2 and older wear masks, but if they do wear a mask, please ensure that parents and surrounding adults pay close attention to the child's health.
If the person is feeling unwell or if it is difficult to wear a mask continuously, there is no need to force them to wear it.
If you do not wear a mask, we kindly ask for your cooperation with other infection prevention measures such as social distancing, along with your guardians.


(5) Please wash your hands and disinfect your fingers frequently.
* Please bring disinfectant (portable bottles, etc.) as much as possible for infection prevention.

(6) Bringing alcohol is prohibited. Drinking inside the venue is strictly prohibited. If discovered, it will be confiscated. (No returns)

□ Items to bring for new spectators
When coming to the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief

□Entry and Exit to the Stadium
(1) Your temperature will be measured at the entrance gate, and entry will not be permitted if it is 37.5 degrees Celsius or higher. Please note that refunds will not be issued even if entry is denied. Additionally, we may ask for your contact information when denying entry.

(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
Please bring hand sanitizer in a portable bottle and disinfect your hands frequently to prevent infection.

(3) We will not organize a waiting line to secure entry order before the venue opens.
*Please arrive with plenty of time to help disperse the crowd.
Please do not form a waiting line around the stadium in advance.
*To prioritize safety, entry may take longer than usual.

(4) Please use the gates below according to your seat type. (See the diagram below)
・Main Gate 3: Main SS Seats, Main S Seats, Home Seats (South Side)
・Gate 2 North: Home SG Section, Home Seats (North Side)
Back 1 Gate:Back SB Seats, Home Center Seats, Seven-Eleven Seats, Back Seats, Home Seats (South Side)
・South 1 Gate:Visitor Seats


(5) Re-entry is not allowed.

(6) We will conduct a lap with FC Tokyo players.
* We will not implement regulated exits, but we ask for your cooperation in infection prevention measures, such as staggering times.
* When leaving, please understand and cooperate by maintaining distance from those around you, both in front and behind, as well as to the sides.


□Events and Vendors
(1) Events will be held with careful consideration of social distancing.
* Information about the events to be held will be provided on the official homepage and other platforms.

(2) There will be no mascot greetings outside or in the concourse.
* Details about mascot appearances will be provided on the official homepage and other platforms.

(3) Food and beverages (excluding alcohol) will be sold.
* Alcohol will not be sold. Additionally, bringing alcohol into the venue is prohibited. Drinking inside the venue is strictly prohibited. If discovered, it will be confiscated. (No returns)
※Due to expected congestion at the venue's concession stands, please bring your own food and beverages other than alcohol for infection prevention purposes.
* Information about the food and beverage vendors that will be operating will be provided on the official homepage and other platforms.

(4) Merchandise sales will be conducted.
* The stores where this will be implemented will be announced on the official homepage and other platforms.

(5) No smoking areas will be established inside the stadium.

When lining up at events, food stalls, and merchandise shops, please be mindful of social distancing and maintain space between individuals.

□Viewing Methods
(1) During the match, moving from your seat is prohibited (sitting next to someone without spacing, moving to the front of the stands to shout at players, moving to a dry area during rain, etc.).

(2) Viewing while wearing the visiting team's uniform or merchandise is only allowed in the "Visitor Seats." Cheering for the visiting team (only clapping and hand clapping) is also only allowed in the "Visitor Seats."

(3)Even outside the stadium, please ensure social distancing and avoid behaviors that pose a risk of infection, such as loud shouting, singing, cheering, and crowding.



□Cheering Style
The following actions are prohibited:
・Inciting cheers
・Cheering with vocalizations such as singing or whistling
・Waving or spinning towels, large flags, and other flags
・Using megaphones, including tramegas
・Drums and other musical instruments
・High-fives, linking arms
・Cheering with big flags
・Actions that disturb other guests, such as displaying gate flags in seats
※Applause and hand clapping are permitted.
※From October 17 onwards, the use of drums and cheering instruments that can be struck in your seat will be allowed at the discretion of the host club. However, FC Tokyo will continue to prohibit these actions for the prevention of infection spread and to avoid troubles among attendees.


□Regarding the Display of Banners (Flags, Banners, etc.)
The display locations for banners (flags, banners, etc.) are designated. Please refrain from displaying them outside of the specified areas. Please follow the instructions of the staff when displaying.
【Designated Submission Locations for Banners】
・FC Tokyo Banners

▽Lower Stand
Home seats, back seats (partially), front area of the boundary line
▽Upper Stand
Home seats (north side), center seats (partially), back seats (north side), middle aisle and top railing of the back SB seats

・Visiting Team Banners
▽Lower Stand
Front area of the visitor seats
※Visiting teams cannot display banners in the upper stand.

【Display Time】
・FC Tokyo Banners
From the perspective of infection prevention, FC Tokyo will plan staggered display of banners (flags, banners, etc.).
Those preparing banners (flags, banners) should gather at the "Euro Sports Ajinomoto Stadium Store Side Triangle Plaza" 120 minutes before the opening.
Temperature checks will also be conducted for those preparing in advance, and entry will not be permitted if the temperature is 37.5 degrees or higher, so please be aware in advance.
Additionally, displaying banners (flags, banners) after the opening is also possible.

・Visiting Team Banners
Will be displayed after the opening.
※Visiting team banners cannot be displayed in advance.

※Please confirm with the staff in advance and follow their instructions when displaying.
※The use of duct tape when attaching banners is prohibited.


□Other Prohibited Items
・Please arrive at the stadium after the opening time.
・Please refrain from waiting near the player bus area and the entrance for officials.
・If you do not have a ticket, please do not come to the stadium or its surroundings.

Please adhere to the J.League Unified Prohibition Rules (J.League Common Viewing Manners & Rules) and the FC Tokyo Soccer Match Management Regulations, as well as the J.League Guidelines for COVID-19 Response.

□Q&A
Q1. I am feeling a bit unwell, but my temperature is not over 37.5 degrees. Is it okay to go to the stadium?
If you are feeling unwell, please have the courage to refrain from attending, regardless of your body temperature.

Q2. Is there a shuttle bus?
A2. The shuttle bus will operate. For details, please refer to the official homepage and other sources.

Q3. Is there a waiting line before the gates open?
A3. There is no waiting line before the gates open. All seats are reserved. Please refrain from coming to the stadium before the gates open.

Q4. Will AO-AKA PARK be held?
A4. There are no plans for AO-AKA PARK, but a food corner will be set up in the north square with two food trucks. However, there will be no alcohol sales.
The business hours are from opening time to the end of halftime, and it will be treated as inside the venue.


Q5. Can I bring food or drinks that contain alcohol?
A5. Bringing alcohol is prohibited. To ensure compliance with viewing etiquette inside the stadium, we must refuse drinking alcohol within the venue. Bringing food and beverages other than alcohol is not restricted. However, as usual, bottles and cans must be transferred to paper cups.


Q6. Will there be crowding during entry and exit?
A6. Arriving just before the match is expected to be crowded. Please arrive with plenty of time to spare.
* We will not implement regulated exits, but we ask for your cooperation in infection prevention measures, such as staggering times.
* When leaving, please understand and cooperate by maintaining space between yourself and those around you in all directions.


Q7. Is it okay to place a uniform in the empty seat next to me?

A7. No problem. However, please let those around you know before placing it.

Q8. How can we create excitement during the member announcement?
A8. Cheering out loud is prohibited. Please feel free to cheer with applause and clapping.

Q9. It’s been a while since I watched a game at Ajinomoto Stadium. I want to sing You’ll Never Walk Alone to welcome the players.
A9. Singing out loud is prohibited. It is possible to hold up scarves, etc.

Q10. How can we enhance the atmosphere during player entrance?
A10. Cheering out loud is prohibited. Please feel free to encourage with applause and hand clapping.

Q11. Can I raise a towel muffler?
A11. No problem.
However, please refrain from displaying anything that may disturb those around you. Additionally, actions such as waving or spinning towel scarves are prohibited.

Q12. Is it allowed to raise a gate flag (geefura)?
A12. Displaying gate flags is not prohibited. However, please refrain from displaying them in a way that may disturb those around you.

Q13. Do I have to remain silent during the match?
A13. Natural sounds and applause that occur during the match are not prohibited. Please actively applaud good plays and support the players.
However, cheering out loud is prohibited for infection prevention.

Q14. Is it allowed to change seats when it rains or when players approach?
It is prohibited to move from your seat during the match.

Q15. Are there any queue rules inside the stadium?
A15. When waiting in line at food and merchandise stalls, restrooms, etc., please follow the guidance (such as the signs on the ground) and maintain social distancing while queuing.
Restrooms and concession stands may be crowded just before the match starts and during halftime, so please try to avoid using them during peak times.

Q16. Are there food and beverage vendors inside the stadium?
A16. The stadium shop is open. However, alcoholic beverages are not sold.

Q17. Is there a merchandise store?
A17. The merchandise store will be open, but the products sold will be limited.
There are no new products on the day of the match, so please consider using the official online store.

Q18. Is there a gacha machine?
A18. Gachapon is available for sale, but it is not sold through the usual vending machines; products will be handed over by the staff.
Also, please refrain from activities that may lead to congestion, such as product exchanges.

Q19. Is alcohol disinfection installed?
A19. Alcohol disinfectant is available in the venue, but please bring your own alcohol disinfectant if possible.

Q20. Are masks sold inside the venue?
Q20. Masks are not sold at the stadium. Please be sure to prepare your own.

Q21. Are there places to eat?

Q21. From the perspective of infection prevention, please eat at your seat. Additionally, when eating or drinking, we kindly ask for your cooperation in infection prevention measures, such as refraining from conversation with others.


Q22. Is there a smoking area?
We will not install it inside the stadium.