[3/18 (Thu)]
In response to the relaxation of visitor restrictions, we have added some notes on viewing etiquette.
In the case of a strict security system and during matches under strict security measures, in addition to the existing J-League common viewing manners and rules, we will proceed with preparations in accordance with the newly established "J-League Guidelines for COVID-19 Measures".
The situation regarding the spread of the novel coronavirus infection, government announcements, and decisions by local governments may lead to sudden changes in restrictions, transition periods, and operational methods.This match will be held after the current state of emergency declaration period (after 3/21), but as the official lifting has not yet been decided, we will sell tickets with a limit of 5,000 tickets at the time of ticket sales. If the state of emergency is lifted or the situation changes, we plan to relax the entry restrictions according to the operational protocols at that time..
Visitor Seats will not be available for sale at the time of ticket sales, and sales are planned to begin after the restrictions are confirmed to be eased.
Additionally, due to the extension of the state of emergency, there may be changes to the kickoff schedule. We will provide further information at that time.
□Requirements for All Attendees
(1) If you are feeling unwell, please have the courage to refrain from attending.
・If you have any symptoms such as fever, cough, sore throat, fatigue, or abnormalities in taste or smell.
・If there are suspected infections among family members or close acquaintances.
・If you have traveled to countries or regions that require entry restrictions or observation periods as mandated by the government within the last 14 days, or have had close contact with residents of those areas.
・If you have a history of a positive PCR test,
① For symptomatic individuals, within 72 hours after symptoms have improved (if it has been more than 72 hours since symptoms improved but less than 10 days since the onset of symptoms).
② For asymptomatic individuals, if it has been less than 10 days since a positive PCR test.
(2) Please do not engage in handshakes, hugs, or similar gestures.
(3) Please maintain social distancing. (During entry and exit, in line for the restroom, etc.).
* Please use the restrooms and concession stands at different times if possible, as they tend to be crowded, especially just before the match starts and during halftime.
(4) Please wear a mask at the stadium.
*Staff will approach those who are not wearing masks, so we appreciate your understanding and cooperation.
Children under 2 years old can enter and watch without wearing a mask, as stated in the Ministry of Health, Labour and Welfare announcement (Question 12 regarding the impact on infants and children).
We recommend that children aged 2 and older wear masks, but if they do wear a mask, please ensure that parents and surrounding adults pay close attention to the child's health.
If the individual is feeling unwell or if it is difficult to wear a mask continuously, there is no need to force them to wear one. If a mask is not worn, we kindly ask for your cooperation with other infection prevention measures, such as social distancing, along with the guardians.
(5) Please wash your hands and disinfect your fingers frequently.
* Please bring disinfectant (such as a portable bottle) as much as possible for infection prevention.
(6) Alcohol will be sold. However, please be aware that drinking alcohol may lead to increased loudness and a greater risk of infection. Therefore, those who consume alcoholic beverages are requested to refrain from speaking loudly and to avoid causing inconvenience to other attendees, in order to help prevent the spread of infection.
Alcoholic beverages will be sold until the closing time of each store.
Please transfer the contents of the bottle and can into a paper cup.
□New Items to Bring When Watching
Please bring the following items in addition to your admission ticket when coming to the stadium.
・Mask
・Handkerchief
□Entry and Exit to the Stadium
(1) Your temperature will be measured at the entrance gate, and entry will not be permitted if it is 37.5 degrees Celsius or higher. Please note that refunds will not be issued even if entry is denied. Additionally, we may ask for your contact information when denying entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
Please bring hand sanitizer in a portable bottle and disinfect your hands frequently to prevent infection.
(3) We will not organize a waiting line to secure entry order before the venue opens.
Please do not form a waiting line around the stadium in advance.
The gate opening time is generally 90 minutes before kick-off, but it may change, so please check the official homepage for confirmation.
*Please arrive with plenty of time to help disperse the crowd.
*To prioritize safety, entry may take longer than usual.
(4) To avoid crowding, please use the gates below according to your seat type as much as possible. (See the diagram below)
・Main Gate 3: Main SS Reserved Seats, Main S Reserved Seats
・Gate 2 North: Home UF Reserved Seats, Home Seats
・Back 2 Gate: Back Center UF Reserved Seats, Back Center Reserved Seats, Back UF Reserved Seats, Back Seats, South Side Seats
・South 1 Gate: Visitor Seats
(5) Re-entry is not allowed.(5) Re-entry will be conducted by the following method.
① When exiting the stadium at the gate, please be sure to have your ticket stub or QR ticket with you.
Please present your ticket stub or QR ticket at the gate, and we will distribute a re-entry card.
③You can re-enter once your re-entry card has been confirmed.
Re-entry gates: Main Gate 4, Back Gate 3 (see above)
Re-entry hours: From opening (scheduled for 12:30) until halftime
(6) We will not implement regulated exits, but we ask for your cooperation in infection prevention measures, such as staggering times.
Please understand and cooperate by maintaining distance from those around you when exiting the venue.
□Events and Stalls
(1) Events will be held with careful consideration of social distancing.
* Information about the events to be held will be provided on the official homepage and other platforms.
(2) Greeting of the mascot outside the venue and in the concourse is not allowed.
* Details about mascot appearances will be provided on the official homepage and other platforms.
(3) Food and beverages will be sold.
* Information about the food and beverage vendors will be provided on the official homepage and other platforms.
(4) Merchandise sales will be conducted.
* The stores where this will be implemented will be announced on the official homepage and other platforms.
(5) No smoking areas will be established inside the stadium.
□Viewing Method
(1) All seats are reserved. During the match, moving from your seat is prohibited (sitting next to someone without spacing, moving to the front of the stand to shout at players, moving to a dry area during rain, etc.).(2) Sales for visitor seats are scheduled to begin once the restrictions are relaxed.
(2) Watching the game while wearing the visiting team's uniform or merchandise is only allowed in the "visitor seats." Cheering for the visiting team (clapping and hand clapping only) is also only allowed in the "visitor seats."
(3) Outside the stadium, please ensure social distancing and avoid behaviors that pose a risk of infection, such as loud shouting, singing, cheering, and crowding.
(4)According to the J.League's guidelines for COVID-19, it is stated to maintain a distance of about one seat in front, behind, and on both sides. However, for the match against Kobe on March 28 (Sunday), ticket sales will begin with a limit of 5,000 people, maintaining a distance of three seats in front, behind, and on both sides.
After the relaxation of restrictions is confirmed, we plan to add seats in rows that were not on sale, with three seats left empty on both sides.
Since the relaxation of restrictions has been confirmed, we will implement additional sales in rows that were previously not on sale, with three seats left empty on both sides.
▽ Sales Start Time
▽ After Deregulation
□Cheering Style
The following actions are prohibited:
・Inciting cheers
・Cheering with vocalizations such as singing or whistling
・Waving or spinning towels, large flags, and other flags
・Using megaphones, including tramegas
・Percussion instruments like drums
・High-fives and shoulder linking
・Cheering with big flags
・Actions that disturb other guests, such as displaying gate flags in seats
・Standing while watching the game
*Applause and hand clapping are permitted.
*The use of percussion instruments that can be struck at your seat, such as drums and cheering fans, may be allowed at the discretion of the host club; however, FC Tokyo will continue to prohibit these actions for the prevention of infection spread and to avoid troubles among attendees, both for FC Tokyo and visiting teams.
□Regarding the Display of Banners (Flags, Banners, etc.)
The display locations for banners (flags, banners, etc.) are designated. Please refrain from displaying them outside of the specified areas. Please follow the instructions of the staff when displaying.
【Designated Location for Banner Submission】
・FC Tokyo Banners
Lower Stand: Home Seats, Back Seats, Back Center Seats (partially), South Side Seats, Front Area of Boundary Line
Upper Stand: Home Seats, Home UF Designated Seats, Back Seats North Side, Back UF Designated Seats, Back Center UF Designated Seats Middle Aisle and Top Row Handrail
・Visitor Team Banners
Lower Stand: Front Area of Visitor Seats
* Posting in the upper stands is not allowed.
【Banner Display Time】
・FC Tokyo Banner
For those preparing banners (flags, banners), please gather at the "Euro Sports Ajinomoto Stadium Store Side Triangle Plaza" 120 minutes before the gates open.
For those who prepare in advance, temperature checks will be conducted, and entry will not be permitted if the temperature is 37.5 degrees Celsius or higher. Thank you for your understanding.
Additionally, it is possible to display banners (flags, horizontal banners) after the gates open.
・Visitor team's horizontal banner
will be displayed after the gates open.
* Pre-release is not possible.
* Please confirm with the staff in advance and follow their instructions when posting.
* The use of duct tape when installing banners is prohibited.
□Other Prohibited Matters
・When attending, please arrive at the stadium after the opening time.
・Please refrain from waiting for players near the player bus area and staff entrance.
・If you do not have a ticket, please do not come to the stadium or its surrounding areas.
Please comply with the J.League unified prohibition rules (J.League common spectator manners & rules), the FC Tokyo Soccer Match Operation Management Regulations, and the "J.League COVID-19 Response Guidelines".
□Q&A
Q1. Is there a shuttle bus?
A1.For matches with a 10,000-person limit, shuttle buses will not operate. Please use the regular route buses.
Q2. Will AO-AKA PARK be held?
A2. AO-AKA PARK will be held at Onigiri Maru Square with 10 food trucks.
Q3. Are there food and drink stands inside the stadium?
A3. Stadium shops are open. Please check the official homepage for operating stores.
Q4. Are there merchandise shops?
A4. Merchandise shops will be open but with a reduced scale compared to usual.
To avoid crowding, please also consider using the official online shop.
Q5. Is there a gacha machine?
A5. Gachapon is available for sale, but it will not be sold through the usual vending machines; instead, products will be handed over by staff. Additionally, please refrain from actions that may cause crowding, such as exchanging products.
