Some customers have experienced an issue where their exchange number is not displayed after purchasing AO-AKA PARK food in advance for the Kashima Antlers match, which went on sale on October 20th (Wednesday).

Currently, the support is complete and the exchange number is displayed, so please confirm your order from here on the confirmation page.
In addition, for those who have purchased multiple times, Uhuru Corporation will handle cancellations and refunds.
We apologize for the inconvenience, but if you are affected, please enter the necessary information from the Uhuru Corporation inquiry form below and send it.


□Event Details / Target Audience
Some customers who purchased with PayPay do not see the redemption number.


□Response Completion Date and Time
October 21st (Thursday) 0:45
※For those who are eligible, the order time on UriCall will display the corresponding completion date and time shown above.


□Cancellation and refund for customers who have purchased multiple times
For customers who have duplicate orders, we will handle cancellations and refunds.
Please enter the necessary information in the following Uhuru Corporation contact form and send it.
https://uhuru.co.jp/contact/sports/


＜Required Information＞
1. Store Name of Order
・Kashima Meat Industry Cooperative (Kashima, also available for motsu-ni)
・Nikuyama
・Italian Restaurant Kutteke Tei (also available at Kutteke Tei)
・Hibiya Matsumoto Building (also known as Hibiya or Matsumoto Building)

2. Desired Pickup Time

3. Redemption Number
Example: "A001"
It will be a combination of letters and numbers.

4. Order Time Listed in Order History
Regarding cancellations and refunds, after submitting the form, we will process the refund within one to two days.
We apologize for any inconvenience caused.
Thank you for your continued support.


◇10/23 (Sat) Kashima Match AO-AKA PARK Mobile Order Service Announcement here