Regarding the advance purchase of food at AO-AKA PARK during the Kashima Antlers match, which started selling on Wednesday, October 20, some individuals experienced an issue where the exchange number was not displayed after purchase.

The response has been completed, and the exchange number is displayed, so please check the "order confirmation here" page.
For those who have purchased duplicates, we will handle cancellations and refunds through Uhuru Corporation.
We apologize for the inconvenience, but those concerned are requested to fill out the necessary information and send it via the contact form of Uhuru Corporation below.


□Incident Details / Affected Individuals
Some customers who purchased with PayPay are not seeing the redemption number.


□Completion Date and Time of Response
October 21 (Thursday) 0:45
* For eligible individuals, the order time displayed on UriCall will reflect the completion date and time mentioned above.


□ Regarding cancellations and refunds for customers who made duplicate purchases
Customers with duplicate orders will be provided with cancellation and refund support.
Please fill in the required information in the contact form of Uhuru Corporation below and submit it.
https://uhuru.co.jp/contact/sports/


＜Required Information＞
1. Name of the ordered store
・ Kashima Meat Business Cooperative (Kashima, also acceptable for offal stew)
・ Meat Mountain
・ Italian Restaurant Kutteketei (Kutteketei is also acceptable)
・ Hibiya Matsumoto Building (Hibiya, Matsumoto Building is also acceptable)

2. Desired Receipt Time Slot

3. Exchange Number
Example) "A001"
It will be a combination of letters and numbers.

4. Order Time Listed in Order History
Regarding cancellations and refunds, we will process the refund within a few days after you submit the form.
We sincerely apologize for the inconvenience caused.
Thank you for your continued support.


◇10/23 (Sat) Kashima match AO-AKA PARK mobile order service announcement is here