NEWSNews

2022.2.04[Fan Zone]

To all 2022 SOCIO Club Support Members

This is a notice regarding the delivery date of the SOCIO card, membership card, etc., for everyone who applied for the annual ticket and club support membership for the 2022 season.

□Regarding the delivery of annual tickets
Regarding the shipment of annual tickets, it will be as follows. If you have applied for the club support member at the same time, it will be sent together with the annual ticket. If you have not applied at the same time, they will be sent separately.
Please note that the matches on February 23 (Wednesday) against Júbilo Iwata and on February 26 (Saturday) against Nagoya Grampus will be restricted matches. For those who have chosen the 'refund method', these will be matches where entry with a SOCIO card is not allowed, and you will need to purchase tickets yourself, so please be aware.
Those who have selected the 'Advance Seating Method' can enter with a SOCIO card.
◇For ticket sales for the match against Iwata on Feb 23 (Wed holiday), please see here
◇For ticket sales for the match against Nagoya on Feb 26 (Sat), please see here

▷Payment must be made by Dec 24 (Fri), 2021 for those who applied
⇒Annual tickets will be sequentially shipped starting from Feb 10 (Thu)
* Shipping will be done sequentially, so it may take up to a week from the above shipping date.
Please note that you cannot specify the delivery date or time before delivery.
*If you are not at home when the delivery is made, the delivery company (Yamato Transport) will leave a notice of absence in your mailbox, so please contact the phone number listed on the notice and request a redelivery.

▷Only for those who make payments after December 25, 2021 (Saturday)
⇒ It will be handed over at the venue of home games after the match against Júbilo Iwata on February 23 (Wednesday, holiday). Please note that it may take a significant amount of time to receive due to infection prevention measures, so thank you for your understanding.
We will provide information regarding the date and location of receipt as soon as it is decided to the relevant individuals separately.

【Contact Information for Annual Ticket Inquiries】
FC Tokyo CRM Department
MAIL: socio@fctokyo.co.jp


□Regarding the delivery of Club Support Members
The shipment is scheduled for the following dates, so thank you for your cooperation.
*Even for those at the same address, delivery may be delayed by a few days depending on the shipping status.
Additionally, the serial key for the 2022 benefit ticket can be confirmed from the member-only My Page.
If you are using the 2022 benefit ticket before delivery, please check it from the member-only My Page.
◇Members-only My Page is here

▷Recruitment starts – by December 24, 2021 (Friday) for all who make a payment
⇒Shipping will start from Feb 10 (Thu) and will be done sequentially
If it does not arrive by Feb 18 (Fri), please contact the inquiry below.

▷For those who make payments from Dec 25, 2021 (Sat) to Jan 30 (Sun),
⇒Scheduled to be shipped on Feb 17 (Thu)
If you do not receive it by Feb 25 (Fri), please contact the inquiry below.

▷For those who made payments between Jan 31 (Mon) and Feb 13 (Sun)
⇒Scheduled to be shipped on Feb 22 (Tue)

▷For those who made payments between Feb 14 (Mon) and Feb 20 (Sun)
⇒Scheduled to be shipped on Feb 28 (Mon)

▷For those who made payments after Feb 21 (Mon)
⇒It will be delivered within approximately 2 to 3 weeks after payment.

【Contact Information for Shipping Inquiries】
FC Tokyo Club Support Member Office
MAIL:csm@fctokyo.co.jp