We have discovered that some of the cards in the first batch of 2022 FC Tokyo onsite cards, which were on sale during the Keio Department Store Shinjuku Store FC Tokyo Support Week from Saturday, June 4, 2022, have a malfunction.
We apologize for any inconvenience or concern caused to our customers who have made a purchase.
For customers who have the corresponding card, we will send you a good product by the following procedure.

□ Occurrence
・2022 FC Tokyo Onsite Card, N Card, there was a duplicate or error in the card number of the following applicable players (6 players).
【Players】
Leandro, Sodai Hasukawa, Hotaka Nakamura, Rei Hirakawa, Kojiro Yasuda, Henrique Trevizan

・2022 FC Tokyo Onsite Card, there was an error in the design of the card background on the SR card.
【Player】
Shuto OKANIWA

※There is no problem with cards other than the above.


□Regarding exchange support
Please contact the on-site card exchange counter with the photo of the corresponding card, whether or not there is an original image on the back, your address, name, and contact information by email to info@pbridge.net or by DM to on-site card official SNS (Twitter) @all_onsite_card.
※The shipment of good products is scheduled for late June.
※We will also exchange the back side for customers with original images. (We will contact you again from the person in charge.)
※We cannot handle exchanges at Keio Department Store Shinjuku store or official shops. Please understand.


□Regarding the postponement of official shop sales
June 10 (Fri) ~ We have postponed the first round of sales at the official shop, which was scheduled for June 10 (Fri), to the end of June.
We will inform you on our website as soon as the schedule is decided.
We apologize for any inconvenience caused to our valued customers who were looking forward to this event.