To all 2020 SOCIO Club Support Members
This is a notice regarding the delivery date of the SOCIO card, membership card, etc., for everyone who has applied for an annual ticket and club support membership.
【Notes】
The schedule is enclosed, but please note that it is based on the schedule as of January 29, 2020, due to shipping circumstances.
Changes from the enclosed schedule
1. Regarding the schedule for the group stage (Group F) of the AFC Champions League 2020, as announced by the club on February 4 (Tuesday), the date for the third match against Shanghai Greenland Shenhua Football Club has been changed to May 27 (Wednesday).
◇Details are here
②The ticket release date for the AFC Champions League group stage has been changed as follows.
◇For details, please see here
□Regarding the delivery of annual tickets
Regarding the shipment of season tickets, please note the following. If you have applied for the Club Support Member at the same time, it will be included and sent together with the season ticket. If you have not applied at the same time, they will be sent separately.
▷Applications accepted until Sunday, January 5
⇒Shipping on Friday, February 7
▷For those who apply between Monday, January 6 and Thursday, January 23
Shipping from February 14 (Friday) to February 17 (Monday)
Please note that you cannot specify the delivery date or time before delivery.
If you are not at home when the delivery is made, the delivery company (Yamato Transport) will leave a notice of absence in your mailbox, so please contact the phone number listed on the notice and request a redelivery.
For those who apply after the above, the delivery will be at the venue of the home games of the Meiji Yasuda J1 League after the match against Yokohama F.Marinos on 2/29 (Sat). Please be aware that there may be delays in receiving your annual ticket due to congestion on the day of the match, so we appreciate your understanding in advance.
□Contact Information for Annual Ticket Inquiries
FC Tokyo CRM Department
MAIL：socio@fctokyo.co.jp
□About Delivery for Club Support Members
We plan to ship on the following schedule, so thank you for your understanding.
*For those who selected the "Big Shoulder Bag" as a commemorative gift for joining at the Middle level or above, the membership set will be sent in two separate shipments. Please understand that due to postal circumstances, the items may not arrive at the same time.
▷Applications open until payment is completed by Monday, January 13 (public holiday)
⇒ Shipping will begin sequentially from Friday, February 7
* Even for the same address, delivery may be delayed by a few days depending on the shipping status.
If you do not receive it by Friday, February 14, please contact the inquiry address below.
▷For those who completed payment between Jan 14 (Tue) and Jan 28 (Tue)
⇒Scheduled to ship on Feb 14 (Fri)
▷For those who completed payment from Jan 29 (Wed) to Feb 16 (Sun)
⇒Scheduled to be shipped on Feb 19 (Wed)
▷For those who complete payment on or after Monday, February 17
⇒We will ship within approximately 2 weeks after payment.
□ Contact for Shipping Inquiries
FC Tokyo Club Support Member Office
MAIL:csm@fctokyo.co.jp
TEL:050-3333-7896 (Tue–Fri 10:00–17:00)
