NEWS News

In the case of strict security measures and matches under strict security conditions, in addition to the existing J-League common viewing manners & rules, we will proceed with preparations in accordance with the newly established "J-League Guidelines for COVID-19 Response" as a measure against the novel coronavirus infection.

Due to the spread of the novel coronavirus infection, government announcements, and decisions by local governments, there may be sudden changes in restrictions, transition periods, and operational methods.

□What is required of all attendees
(1) If you are unable to attend, please have the courage to reconsider.
・If you are not feeling well (e.g., if you have symptoms such as fever, cough, sore throat, fatigue, or abnormalities in taste or smell)
・If there are suspected cases of infection among cohabiting family members or close acquaintances
・If you have traveled to or had close contact with residents of countries or regions that have entry restrictions or require observation periods after entry imposed by the government within the past 14 days.
・If you have a history of positive PCR test and fall under the following categories:
① For symptomatic individuals, within 72 hours after symptoms have improved (even if more than 72 hours have passed since symptoms improved, but less than 10 days from the onset date)
② For asymptomatic individuals, less than 10 days after a positive PCR test

(2) Please do not engage in handshakes, hugs, or similar gestures.

(3) Please maintain social distance. (During entry and exit, in line for the restroom, etc.).
* Please note that restrooms and concession stands tend to be crowded especially just before the match starts and during halftime, so please try to avoid these busy times as much as possible when using these facilities.

(4) Please be sure to wear a mask at the stadium.
*As announced by the Ministry of Health, Labour and Welfare, please continue to wear masks as an infection prevention measure even after receiving the vaccine.
* Those who are not wearing masks will be approached by staff, so we appreciate your understanding and cooperation.
Children under 2 years old can enter and watch without wearing a mask, as stated in the Ministry of Health, Labour and Welfare announcement (Question 12 regarding the impact on infants and children). For preschoolers aged 2 and older, wearing a mask is recommended; however, if a mask is worn, parents and surrounding adults should ensure they pay close attention to the child's condition. If the child is unwell or if it is difficult for them to wear a mask continuously, there is no need to force them to wear one. If not wearing a mask, we kindly ask for your cooperation in implementing infection prevention measures, such as maintaining social distance.
* If you remove your mask for heatstroke prevention, please be mindful of social distancing and cough etiquette.
*The key points for heatstroke prevention actions in the "New Lifestyle" announced by the Ministry of the Environment and the Ministry of Health, Labour and Welfare are here

(5) Please wash your hands and disinfect your fingers frequently.
* Please bring disinfectant (such as a portable bottle) as much as possible for infection prevention.

(6) Bringing alcohol is prohibited. Drinking inside the venue is strictly forbidden.
* If found, it will be collected. (Non-returnable)

□ New items to bring when attending a match
Please bring the following items in addition to your admission ticket when visiting the stadium.
・Mask
・Handkerchief

□Entry and Exit to the Stadium
(1) Temperature will be measured at the entrance gate, and entry will not be allowed if it is 37.5 degrees Celsius or higher.
Please note that refunds will not be provided even if admission is refused. Also, when admission is refused, we may ask for your contact information.

(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
Please bring hand sanitizer in a portable bottle and disinfect your hands frequently to prevent infection.

(3) We do not organize waiting lines to secure entry order before the gates open.
Please do not form a waiting line around the stadium in advance.
The gate opening time is 90 minutes before the match starts, but it may change.
If there are any changes, we will notify you on the official homepage.
*Please arrive with plenty of time to help disperse the crowd.
*To prioritize safety, entry may take longer than usual.

(4) Please enter through the gates below according to your seat type. (See the diagram below)
Due to the structure of the stadium, please note that you cannot pass through the concourse.
・Central Gate: Main SS Reserved Seats, Main S Reserved Seats, Main North Reserved Seats, Main South Reserved Seats
・Gate 6: Back Seats (South Side), Back Center Seats
・Gate 7: Back Seats (North Side), Pitch Side Seats
・Gate 8: Home Seats
*Gate 5 will not be opened.

(5) Re-entry will be allowed at each gate.
* Re-entry gates will be set up at the back stand side gate, which is different from the entrance gate, only at Gate 8 (home seats).
When leaving the stadium, please be sure to have your ticket stub or QR ticket with you.
Please present your ticket stub or QR ticket at the gate. We will provide you with a re-entry card.
③You can re-enter once the re-entry card has been confirmed.
Re-entry hours: From gate opening (scheduled for 16:30) until halftime

(6) Although regulated ejections will not be enforced, please cooperate with infection prevention measures such as staggering times.
* When leaving, please cooperate by keeping distance from those around you in front, behind, left, and right.

□ Events & Stalls
(1) Events will be held with full consideration of social distancing.
* Information about the events to be held will be provided on the official homepage and other platforms.

(2) Greeting of the mascot outside the venue and in the concourse is not allowed.
* Details about mascot appearances will be provided on the official homepage and other platforms.

(3) Sales of food and beverages (excluding alcohol) will be conducted.
*Alcohol sales will not be conducted. Also, bringing alcohol is prohibited.
Drinking inside the venue is strictly prohibited. If discovered, it will be confiscated. (No returns)
* Information about the food and beverage vendors will be provided on the official homepage and other platforms.

(4) Merchandise sales will be conducted.
*The stores where sales will be conducted will be announced on the FC Tokyo Official Homepage and other platforms.

(5) No smoking areas will be established inside the stadium.

□How to Watch
(1) All seats are reserved. Moving from your seat during the game is prohibited.
* Sitting next to each other without spacing, moving to the front of the stands to call out to players, moving to a place where you won't get wet during rain, etc.

(2) There are no visitor seats available.
Please note that those who support the visiting team are not allowed to attend. Entry, viewing, and cheering while wearing the visiting team's uniform or merchandise is also not permitted, so please be aware of this in advance.
(3) Outside the stadium, please ensure social distancing and avoid behaviors that pose a risk of infection, such as loud shouting, singing, cheering, and crowding.

(4) Seating will be arranged in a checkerboard pattern with one seat empty in front, behind, and on both sides.
Due to the stadium's structure, some seats may overlap slightly front to back. Please understand in advance.

(5) For this match, standing seats will be provided due to the stadium's structure.
We will ensure a spacing of at least 1 meter on both sides before selling.

Support Style

The prohibited actions are as follows.
・Inciting cheers
・Cheering with voices such as singing, whistling
・Waving or spinning towels, scarves, large flags, and other flags
・Use of megaphones including loudspeakers
・Drums and other noise-making instruments
・High-fives and linking arms
・Cheering using big flags
・Acts that disturb other spectators, such as displaying gate flags on seats
・Standing continuously while watching (except in home standing areas)
*All spectators except those in standing areas must watch seated.
*Clapping and hand clapping are permitted.
*The use of drums, cheering clappers, and other noise makers that can be played at your seat may be allowed at the discretion of the hosting club, but FC Tokyo continues to prohibit them to prevent infection spread and avoid conflicts among attendees.

□ Regarding the Display of Banners (Flags, Horizontal Banners, etc.)
The display locations for banners (flags, banners, etc.) have been determined. Please refrain from displaying them in locations other than the specified ones. Please follow the instructions of the staff when displaying.

【Designated Banner Submission Location】
・Back stand front row (excluding some areas), behind the home goal front row and top tier

【Banner Display Time】
For those preparing banners (flags, banners), please gather in front of Gate 8, 120 minutes before the opening.
For those who prepare in advance, temperature checks will be conducted, and entry will not be permitted if the temperature is 37.5 degrees Celsius or higher. Thank you for your understanding.
Additionally, displaying banners (flags, streamers) after the gates open is also permitted.
* Please confirm with the staff in advance and follow their instructions when posting.
* The use of duct tape when installing banners is prohibited.

□Other Prohibited Items
・Please arrive at the stadium after the opening time.
・Please refrain from waiting near the player bus area and the entrance for officials.
・Those without tickets should not come to the stadium or its surroundings.
We kindly ask you to comply with the J.League Unified Prohibition Rules (J.League Common Viewing Manners & Rules) and the FC Tokyo Soccer Match Management Regulations, as well as the J.League Guidelines for COVID-19 Response.

□Q&A
Q1. Is there a shuttle bus?
A1. Shuttle buses operate from JR Hiratsuka Station and Odakyu Isehara Station.
Hiratsuka Station: Operating continuously about every 10 minutes from 16:00
* Departure intervals may vary due to traffic conditions.
Isehara Station: Operates at 16:30 (only one service)
◇For detailed operation information, click here

Q2. Will there be food trucks?
A2. We will have 15 food trucks near the large pond in Hiratsuka City General Park. Details will be announced on the official homepage as soon as they are decided.

Q3. Is it allowed to bring food and drinks containing alcohol?
A3. Bringing alcohol is prohibited. To ensure proper spectator manners inside the stadium, drinking alcohol on the premises is not allowed. Bringing food and drinks other than alcohol is not restricted. However, as usual, containers such as bottles and cans must be transferred to paper cups.

Q4. Are there food and drink stalls inside the stadium?
A4. Stadium shops are open. However, alcoholic beverages are not sold. Information about open shops will be announced on the official homepage, etc.

Q5. Is there a merchandise shop?
A5. Sales will be held near the large pond in Hiratsuka City General Park. Please note that there are no on-site shops available. To avoid crowding, please also consider using the official online shop.

Q6. Is there a capsule toy machine?
A6. Similar to the merchandise shop, sales will be conducted near the large pond in Hiratsuka City General Park. There will be no sales inside the venue.
Products will be handed over by sales staff instead of being sold through regular vending machines. Also, please refrain from actions that cause close contact, such as exchanging products.