NEWS News

Regarding the advance purchase of food at AO-AKA PARK during the Kashima Antlers match, which started selling on Wednesday, October 20, some individuals experienced an issue where the exchange number was not displayed after purchase.

The response has been completed, and the exchange number is displayed, so please check the "order confirmation here" page.
For those who have purchased duplicates, we will handle cancellations and refunds through Uhuru Corporation.
We apologize for the inconvenience, but those concerned are requested to fill in the required information in the inquiry form of Uhuru Corporation below and submit it.

□Event Details / Target Audience
For some customers who purchased via PayPay, the exchange number is not displayed.

□ Completion Date and Time
October 21 (Thu) 0:45
*For the applicable persons, the order time displayed on UriCall will show the above completion date and time.

□Regarding Cancellation and Refunds for Customers Who Made Duplicate Purchases
Customers with duplicate orders will be provided with cancellation and refund support.
Please fill in the required information in the contact form of Uhuru Corporation below and submit it.
https://uhuru.co.jp/contact/sports/

<Required Information>
1. Name of the Ordered Store
・ Kashima Meat Business Cooperative (Kashima, also acceptable: Motsuni)
・ Meat Mountain
・ Italian Restaurant Kutteketei (Kutteketei is also acceptable)
・ Hibiya Matsumoto Building (Hibiya, Matsumoto Building is also acceptable)

2. Desired Delivery Time Slot

3. Exchange Number
Example) "A001"
It is a combination of letters and numbers.

4. Order time listed in the order history
Regarding cancellations and refunds, after you submit the form, we will process the refund within a day or two.
We sincerely apologize for the inconvenience caused.
Thank you for your continued support.

◇10/23 (Sat) Kashima match AO-AKA PARK mobile order service announcement is here