NEWS News

[Updated: 10/10]
Added information about the refund method

On November 5 (Saturday), 2022, in the Meiji Yasuda Life Insurance Company J1 League Sec. 34 vs Kawasaki Frontale (14:00 kickoff / Ajinomoto Stadium), tickets for "Back Free Adult Member" were sold at an incorrect price. The correct amount is as follows.

[Back Free Seat Adult Member]
Incorrect) 3,900 yen
Correct) 3,500 yen

The price correction has been completed today, October 15 (Saturday) at 19:30, and is now being sold at the correct price.

We sincerely apologize for any inconvenience caused to customers who made purchases before the corrections were completed.

【Refund Method】
We would like to inform you of the refund method for the difference as follows:
① Refund at the match venue for the Kawasaki Frontale game on November 5 (Saturday) (Ajinomoto Stadium)
② Refund via cash registered mail
*If you do not receive it by method ①, a refund will be made by method ②.

[① Refunds at the Kawasaki match venue on Saturday, November 5 (Ajinomoto Stadium)]
Please come to the location below to receive your refund.
<Location>
Inside the back side of the venue, Club Support Member Booth

<Method>
Please have the purchaserthemselves come and provide "Name" and "Membership number at the time of ticket purchase (SOCIO number or club support member number)".
* Refunds are limited to the purchaser本人様.
We will refund you on the spot after receiving your signature of acknowledgment.

<Reception Hours>
From gate opening until 20 minutes after the end of the match

【② Refund by Registered Cash Mail】
If you were unable to receive it in ①, we will send it by registered cash mail to the address registered with your J.League ID at the time of purchase as of Friday, November 4th, by the end of November.

<Refund Amount>
The number of tickets at the incorrect price × 400 yen.
If you have purchased multiple tickets, they will be refunded together.