Privacy Policy

Revision Date: November 30, 2023
Tokyo Football Club Co., Ltd.
For the address and representative's name,
please see here
Regarding the handling of personal information during recruitment activities,
please see here.

Tokyo Football Club Co., Ltd. is the organization that operates the professional soccer club FC Tokyo. We recognize that it is our social responsibility to securely store our customers' personal information and to use it in accordance with their requests. We have established the following personal information protection policy (hereinafter referred to as "this protection policy") and will strive to protect our customers' personal information.

1. Compliance with Laws and Regulations

   We comply with laws and regulations related to the protection of personal information, and we will establish this protection policy and internal regulations, continuously striving for their improvement.

2. Information Management

   We take necessary and appropriate measures to prevent the leakage, loss, or damage of personal data we handle, implement these measures, and review and improve them as necessary. In the event that leakage, loss, or damage occurs, we will take immediate action and strive to prevent recurrence.

3. Acquisition and Use

   We will obtain personal information by appropriate means to carry out our business properly and smoothly. When obtaining this information, we will inform customers of the purpose of use in advance and will use it only within the scope necessary to achieve that purpose.

4. Purpose of Use

   We will use your personal information for the following purposes in our sports promotion business centered around soccer, as well as related businesses and services.

   1. To carry out the administration related to the operation of professional soccer
   2. To assist in the development, provision, maintenance, and improvement of products and services
   3. For advertising, promotion, and sales activities of products and services (including use for information analysis and marketing purposes. We may provide information about products, services, exhibitions, and various events via email or direct mail, etc.)
   4. To analyze information such as usage history, purchase history, and browsing history, and to customize services and advertising delivery according to the user's hobbies and preferences.
   5. To charge for the use of the service
   6. For academic research or research and development related to sports
   7. For business related to the fulfillment of contracts with clients
   8. For contacting those who visited our store or events
   9. For managing entry and exit for visitors to the operated facilities
   10. To respond to inquiries and opinions
   11. For purposes related to the above objectives 1 to 10
   12. For purposes individually specified by the terms of use and others

5. Provision and entrustment of personal information to third parties

   We will not provide personal information to third parties without obtaining the customer's consent, except in cases where it is permitted by relevant laws and guidelines, or when it is deemed not applicable to third parties under the law, such as in the case of outsourcing.
   In addition, we may outsource all or part of the handling of the acquired personal information within the scope necessary to achieve the purpose of use. In such cases, we will conclude necessary contracts such as basic agreements related to the outsourcing of personal information and conduct necessary and appropriate supervision of the outsourcing parties.

6. Disclosure and Correction of Personal Information

   If customers wish to be notified of the purpose of use of their personal information, to request disclosure (including disclosure of third-party provision records), to correct, add, or delete content, to stop or erase use, or to stop provision to third parties, we will strive to respond promptly within a reasonable scope based on laws and regulations, after confirming their identity.

7. About the Use of External Services

   We may collect and use certain information that does not identify specific individuals, such as cookies and access history, for the purposes of trend surveys related to usage and advertising distribution. If you wish to stop the provision of information to external service providers that provide information collection modules as described below, please check the URL below.

   TreasureData

   Opt-out Page: https://www.treasuredata.com/privacy/

   Google Analytics

   This site uses the access analysis tool "Google Analytics".
   This feature allows you to disable cookies, so please check your browser settings. For more details regarding this agreement, please refer to the Google Analytics Terms of Service page.

   Opt-out page: https://tools.google.com/dlpage/gaoptout?hl=en

8. Measures for Handling Personal Information Abroad

   We may store and handle personal information on cloud servers and data centers operated by foreign businesses. When selecting foreign businesses, we ensure that technical measures are in place to prevent access to stored data, and we review the data protection laws applicable to those businesses as well as their data handling policies.

9. Revision

   We may revise all or part of this privacy policy. If there are significant changes, we will notify you on the site.

10. Consultation Desk

    We have established the following contact point for inquiries regarding personal information, which will effectively serve as a consultation window for customers regarding their personal information.

    Contact for inquiries regarding personal information (Weekdays Tuesday to Friday 10:00 AM to 5:00 PM)

    TEL 042-444-2630