Privacy Policy Privacy Policy

Tokyo Football Club Co., Ltd. is the organization that operates the professional soccer club FC Tokyo. We recognize that it is our social responsibility to securely store our customers' personal information and to use it in accordance with their requests. We have established the following personal information protection policy (hereinafter referred to as "this protection policy") and will strive to protect our customers' personal information.

We take necessary and appropriate measures to prevent the leakage, loss, or damage of personal data we handle, implement these measures, and review and improve them as necessary. In the event that leakage, loss, or damage occurs, we will take immediate action and strive to prevent recurrence.

We will obtain personal information by appropriate means to carry out our business properly and smoothly. When obtaining this information, we will inform customers of the purpose of use in advance and will use it only within the scope necessary to achieve that purpose.

We will use your personal information for the following purposes in our sports promotion business centered around soccer, as well as related businesses and services.

• 1. For the execution of administrative tasks related to professional soccer operations
• 2. To assist in the development, provision, maintenance, and improvement of products and services
• 3. For advertising, publicity, and sales promotion activities of products and services (including use for information analysis and marketing purposes. We may send you information about products, services, exhibitions, and various events via email or direct mail)
• 4. To analyze usage history, purchase history, browsing history, and other information to customize services and advertisement delivery according to the user's interests and preferences
• 5. To charge for the use of the service
• 6. For academic research or research and development related to sports
• 7. For business related to the fulfillment of contracts with clients
• 8. For contacting those who visited our stalls and events
• 9. For managing entry and exit of visitors to the operated facilities
• 10. To respond to inquiries and feedback
• 11. For purposes incidental to the above purposes 1 to 10
• 12. For other purposes individually specified by the terms of use, etc.

We will not provide personal information to third parties without obtaining the customer's consent, except in cases where it is permitted by relevant laws and guidelines, or when it is deemed not applicable to third parties under the law, such as in the case of outsourcing.
In addition, we may outsource all or part of the handling of the acquired personal information within the scope necessary to achieve the purpose of use. In such cases, we will conclude necessary contracts such as basic agreements related to the outsourcing of personal information and conduct necessary and appropriate supervision of the outsourcing parties.

If customers wish to be notified of the purpose of use of their personal information, to request disclosure (including disclosure of third-party provision records), to correct, add, or delete content, to stop or erase use, or to stop provision to third parties, we will strive to respond promptly within a reasonable scope based on laws and regulations, after confirming their identity.

We may collect and use certain information that does not identify specific individuals, such as cookies and access history, for the purposes of trend surveys related to usage and advertising distribution. If you wish to stop the provision of information to external service providers that provide information collection modules as described below, please check the URL below.

We take necessary and appropriate measures to prevent the leakage, loss, or damage of personal data we handle, implement these measures, and review and improve them as necessary. In the event that leakage, loss, or damage occurs, we will take immediate action and strive to prevent recurrence.

We may revise all or part of this privacy policy. If there are significant changes, we will notify you on the site.

We have established the following contact point for inquiries regarding personal information, which will effectively serve as a consultation window for customers regarding their personal information.