NEWSNews

2023.2.07[Fan Zone]

To all 2023 SOCIO・OFFICIAL MEMBERS

This is a notice regarding the delivery date of the SOCIO card and membership card for everyone who applied for the annual ticket and OFFICIAL MEMBERSHIP for the 2023 season.

□Regarding the delivery of the annual ticket
Regarding the shipment of annual tickets, please see below.

▷For those who complete payment by December 22, 2022 (Thu) and for pair seat holders
⇒Annual ticket sets will be shipped sequentially starting from February 9 (Thu)

* Shipping will be done sequentially, so it may take up to a week from the above shipping date.
Please note that you cannot specify the delivery date or time before delivery.
*If you are not at home when the delivery is made, the delivery company (Yamato Transport) will leave a delivery notice in your mailbox, so please contact the phone number listed on the notice and request redelivery.


▷For those who make payments after December 23, 2022 (Friday)
⇒It will be handed over at the venue of home games after the match against Urawa Reds on February 18 (Saturday).

Please note that it may take some time to receive your order, so thank you for your understanding in advance.
We will provide information regarding the date and location of receipt as soon as it is decided to the relevant individuals separately.


<For those applying for OFFICIAL MEMBERSHIP simultaneously>
▼ For those applying for Big Frames Premium simultaneously
⇒ The complete set of OFFICIAL MEMBERSHIP membership cards will be delivered in a separate “special box.”

▼ For those applying for Big Frames Regular and U-18 simultaneously
⇒ The complete set of membership cards will be included with the annual ticket.
* If you have not applied at the same time, they will be sent separately.


<About the "20th Anniversary SOCIO Commemorative Uniform">
Those who make their payment by January 13 (Friday) will receive a separate shipment.
For those who make payments after January 14 (Saturday), we will provide the entire set of annual tickets at the match venue.


【Contact Information for Annual Tickets】
FC Tokyo CRM Department
MAIL:socio@fctokyo.co.jp



□Regarding the Delivery of OFFICIAL MEMBERSHIP
The shipment is scheduled for the following dates, so thank you for your cooperation.
*Even for those at the same address, delivery may be delayed by a few days depending on the shipping status.

Additionally, the serial key for the 2023 benefit ticket can be confirmed from the member-only My Page.
Before delivery, please check your 2023 special benefit ticket on your member-only My Page.

◇The members-only My Page is here

▷For those who make payments by Dec 22 (Thu), 2022
⇒Shipping will start from Feb 10 (Fri)
If not received by Feb 17 (Fri), please contact the inquiry below.

▷For those who made payments from Dec 23, 2022 (Fri) to Jan 13 (Fri)
⇒Scheduled for shipment on Feb 16 (Thu)
If you do not receive it by Feb 23 (Fri), please contact the inquiry below.


▷For those who made payments between Jan 14 (Sat) and Feb 12 (Sun)
⇒Scheduled to be shipped on Feb 22 (Wed)


▷For those who made payments between Feb 13 (Mon) and Feb 19 (Sun)
⇒Scheduled to be shipped on Mar 3 (Fri)


▷For those who made payments after Feb 20 (Mon)

⇒It will be delivered within approximately 2 to 3 weeks after payment.


【Contact Information for Shipping】
F.C.TOKYO OFFICIAL MEMBERSHIP Office
MAIL:membership@fctokyo.co.jp