Information regarding the delivery date of SOCIO cards and membership cards for those who have applied for annual tickets and OFFICIAL MEMBERSHIP for the 2023 season.

□Delivery of annual tickets
Regarding the shipment of annual tickets, please refer to the following and thank you.

▷Recruitment starts until Dec 22, 2022 (Thu) for those who have only paid and those who have only pair seats
⇒Annual tickets will be shipped sequentially from Feb 9 (Thu)

※Please note that it may take up to 1 week from the above shipping date for your order to be shipped.
※Please note that you cannot specify the delivery date or time before delivery.
※If you are not at home at the time of delivery, the delivery company (Yamato Transport) will leave a notification slip in your mailbox, so please contact the phone number listed on the notification slip and proceed with redelivery.


▷For those who have made payment after December 23, 2022 (Friday)
⇒The tickets will be handed out at the home game venue after the Urawa Reds game on February 18 (Saturday).

Please note that it may take some time to receive, so please understand in advance.
We will inform you separately about the date, time, and location of the pick-up once it is decided.


For those who apply for OFFICIAL MEMBERSHIP at the same time
▼For those who apply for Big Frame Premium at the same time
⇒The set of OFFICIAL MEMBERSHIP membership cards will be delivered in a special box.

▼For those who apply for Big Frame Regular or U-18 at the same time
⇒The set of membership cards will be included in the annual ticket and sent to you.
※If you have not applied at the same time, they will be sent separately.


＜About "20th Anniversary SOCIO Commemorative Uniform"＞
For those who have made payment by January 13th (Fri), we will send it separately.
For those who make a payment after January 14th (Sat), we will hand over the annual ticket set at the game venue.


[Inquiries about annual tickets]
FC Tokyo CRM Department
MAIL: socio@fctokyo.co.jp



□Delivery of OFFICIAL MEMBERSHIP
The shipment is scheduled for the following dates, so thank you for your cooperation.
※Even for those with the same address, the arrival may be delayed by a few days depending on the shipping status.

Please note that the serial key for the 2023 special ticket can be confirmed from the members-only My Page.
Please check from the members-only My Page before using the 2023 special benefit ticket before delivery.

◇Member-only My Pagehere

▷Recruitment starts ~ by Dec 22, 2022 (Thu), for those who have made payment by then
⇒Will be shipped at any time starting from Feb 10 (Fri)
※If it does not arrive by Feb 17 (Fri), please contact the inquiry desk below.

▷For those who made payment between Dec 23, 2022 (Fri) and Jan 13, 2023 (Fri)
⇒Scheduled to be shipped on Feb 16 (Thu)
※If you do not receive it by Feb 23 (Fri), please contact the following inquiry desk.


▷For those who made payment between Jan 14 (Sat) and Feb 12 (Sun)
⇒Scheduled to be shipped on Feb 22 (Wed)


▷For those who made payment between Feb 13 (Mon) and Feb 19 (Sun)
⇒Scheduled to be shipped on Mar 3 (Fri)


▷For those who made payment on or after Feb 20 (Mon)
⇒Delivery will be made within approximately 2-3 weeks after payment is received.


【Inquiries about shipping】
F.C.TOKYO OFFICIAL MEMBERSHIP Office
MAIL:membership@fctokyo.co.jp