We will inform you about the delivery date of tickets and membership cards to those who have applied for annual tickets and club support members.
 
Delivery of Annual Tickets
Regarding the delivery of annual tickets, it will be as follows. Please note that if you apply for a club support membership at the same time, it will be included with the annual ticket.
*If you apply for an annual ticket and club support member separately, they will be shipped separately.
 
1. Recruitment starts ~ Sep 9 (Mon) for those who apply by Jan 9 (Mon)
⇒ Shipped sequentially from Feb 9 (Fri)
 
From Jan 10 (Tue) arrival to Jan 22 (Mon) arrival, for those who have applied
⇒Shipped sequentially from Feb 15 (Thu)
 
Only those who have applied after the above will receive it at the venue.
 
※You cannot specify the delivery date or time before delivery.
※Please prepare the payment for those who choose to pay upon receipt (cash on delivery).
※If you are not at home at the time of delivery, the delivery company (Yamato Transport) will leave a notification slip in your mailbox, etc. Please contact the phone number listed on the notification slip to arrange for redelivery.
 
About Club Support Member Delivery
Club Support Member shipments will be sent out starting on Feb 14 (Wed).
※Please note that it will take approximately 2 weeks for your membership card and benefits to arrive, so if you are considering using your Home General Admission ticket exchange ticket for the Urawa game on Feb 24 (Sat), please apply and make your payment by Feb 18 (Sun).
 
Contact Information
FC Tokyo Sales Promotion Department
03-3635-8960
fan1@fctokyo.co.jp
(Reception hours: Weekdays Mon-Fri 9:30-17:00)