[7/20 Update][Important] Regarding Ticket Handling for Upcoming Matches
[Updated on 7/20]
The match against Tosu on 8/1 has been changed to be held under strict security measures (with a limit of 5,000 people).
◇Regarding the tickets for the Tosu match, please see here
[Update on 7/9]
Added information regarding ticket handling for matches held under strict security measures (relaxed restrictions) with a 50% capacity limit for each seating type.
The J.League has decided to resume the J1 League from July 4 (Saturday) regarding the 2020 Meiji Yasuda J.League, which has postponed matches due to the impact of the novel coronavirus.
We plan to gradually transition from "remote matches (matches held without spectators)" to matches held with spectators. Please check below for information regarding ticket handling at each stage. We will inform you of any details regarding undecided parts as soon as they are determined.
The situation regarding the spread of the novel coronavirus infection, government announcements, and decisions by local governments may lead to sudden changes in restrictions, transition periods, and operational methods.
▷For details on remote matches (matches held without spectators), click here
▷For details on matches held during a state of extreme caution (strong restrictions) (5,000 person limit), click here
▷For details on matches held during a state of caution (relaxed restrictions) (50% limit for each seating type), click here
▼Major Changes During Strict Security Measures and During Matches Under Strict Security Measures
①All Seats Are Reserved
In case of an infection, to identify and notify contacts, all attendees must sit in their reserved seats. Please note that seat changes after purchase are not allowed.
Additionally, due to entry restrictions and the designation of seats, the seating arrangement and prices differ from regular matches, so please be careful when making your purchase.
It is assumed that seats up to the 19th row of the lower stand will be exposed to rain. On the day of the event, for the purpose of preventing the spread of infection, moving to vacant seats or aisles under the roof to watch the game is strictly prohibited. Please make sure to watch from the seat you purchased, so please be careful when making your purchase.
Due to the conversion to all reserved seating, priority entry for SOCIO will not be implemented.
② Tickets sold only through FC Tokyo (J.League Ticket)
Similar to point 1, to identify and notify contacts in case of infection, tickets will be sold exclusively through FC Tokyo (J.League Ticket).
③ Seat Spacing
To prevent the spread of infection, please leave a gap of 1 to 3 seats in front, behind, and to the sides when seated. Accompanying persons, including family members who came together, must also be seated with spacing (children below school age may sit on laps).
④ Tickets go on sale about one week before the match
Due to the possibility of changes in match restrictions depending on the spread of COVID-19, ticket sales will be conducted for each match individually, starting about one week before the match date. Also, the first day of advance, priority, and general sales will begin at 8:00 AM.
⑤ Temperature Measurement
On the day of the event, your temperature will be measured at the entrance gate. If your temperature is 37.5°C or higher, you will be denied entry even if you have a ticket, so please understand.
⑥ Exit by Area
When exiting, please leave according to the area where you are seated. Please follow the announcements when exiting.
In addition, there are many points that differ from the usual regarding matters not related to tickets. We will inform you about the operational methods for restricted matches as soon as they are decided, so please check back. Also, the J League has published the "Guidelines for Responding to the Novel Coronavirus Infection", which includes information and requests for understanding and cooperation from fans and supporters, so please check that as well.
(Protocol 7: Limited Match Hosting XXVII. Please check the fan and supporter section)
▼Definition of adjacent seats when there is space between seats and notes for ticket acquisition
As mentioned earlier, during matches with restrictions, please take your seats with space between seats.
The above diagram shows the seating arrangement for matches held under a strict alert level (strong restrictions) with a limit of 5,000 people. During matches held under a strict alert level (strong restrictions), the main side (Main SS, Main S) and the back side (Back, Center) will have a two-seat gap between each seat, while the north side (home) will have a two-seat gap up to the 17th row of the lower section, and a three-seat gap from the 18th row onward. The upper section will have a three-seat gap between all seats.
Therefore, when making a purchase, please consider seat numbers with 1 to 3 empty seats as consecutive seats.
<Match Hosting Under Strict Security Measures (Relaxed Restrictions) (50% Capacity Limit for Each Seat Type)>
For matches held under strict security measures (relaxed restrictions) with a 50% capacity limit for each seat type, seating will be arranged so that one seat is left empty in front, behind, and to the sides in all areas.
Therefore, when making your purchase, please consider a vacant seat number as consecutive seats if there is 1 seat available.
*If you purchase seats through automatic selection, even if they are consecutive seats according to the above rules, the following notice will be displayed in the system: "We were unable to provide consecutive seats. You will be provided with seats that are not together. If this is acceptable, please check the approval and proceed with the process." However, please proceed as is.
(Example)
＜Holding a match under strict security measures (5,000 people limit)＞
When selecting 2 tickets and obtaining "Row 1 Seat 1 and Row 1 Seat 4", Row 1 Seats 2 and 3 are not available for sale, so please consider them as consecutive seats.
<Matches held during strict alert (relaxed restrictions) (50% limit on each seat type)>
When selecting 2 tickets and obtaining "Row 1 Seat 1 and Row 1 Seat 3", Row 1 Seat 2 will not be available for sale, so please consider it as adjacent seating.
Additionally, it is not guaranteed that seats can be obtained together in the system, so we recommend purchasing through individual seat selection.
【Remote Match (Match held without spectators)】
▽Target Matches (Scheduled) as of 6/24 (Wed)
＜2020 Meiji Yasuda Life Insurance Company J1 League＞
July 8 (Wed) Sec. 3 FC Tokyo vs Kawasaki Frontale (19:30 kickoff / Ajinomoto)
Attendance at the stadium is not allowed. There is a possibility that measures such as postponing the match may be considered, so please refrain from coming to the stadium or its surrounding area.
Even if you cannot attend the stadium, the team will fight with the support of fans and supporters. Please be sure to watch on DAZN.
If you are not a member, you can join from here.
[Join DAZN here] https://prf.hn/click/camref:1101l38W9/creativeref:1011l20497
【Match held under strict security measures (5,000 people limit)】
▽Target matches (scheduled) as of 6/24 (Wed)
＜2020 Meiji Yasuda J1 League＞
・July 18 (Saturday) Sec. 5 FC Tokyo vs Urawa Reds (19:00 kickoff / Ajinomoto)
▽Seat Map
*Please refrain from standing throughout the match while watching
▽ Price List
▽ Ticket Sales Process
*We will notify you in the headline news when the lottery application for each eligible match begins, so please check it.
<To All SOCIO Members>
We will conduct an application lottery for those who were 2020 SOCIO members to purchase during the early pre-sale period.
・Eligible: 2020 SOCIO members
* All 2020 SOCIO members are eligible regardless of whether they have applied to waive refunds.
・Number of rights: 1 ticket per SOCIO number (up to 2 SOCIO numbers can be applied for simultaneously)
* Customers who purchased the "Family" or "Family 2" ticket types also have the right to apply for 1 ticket each with the "F1" and "F2" SOCIO numbers respectively.
・Price: Member price
* Winners can purchase during the early pre-sale period. If you miss the early pre-sale period, your winning right will become invalid, so please be sure to purchase during the early pre-sale period.
* Seat preferences are not accepted at the time of lottery application. Among the winners, seats are assigned on a first-come, first-served basis.
* If tickets are not sold out during the early pre-sale, you can purchase at the member price from the regular pre-sale date (up to 2 tickets per match).
We will conduct a lottery sale for pair seats exclusively for those with pair seats. We will send you a separate notice by mail, so please check it.
<For Corporate Annual Ticket Holders>
We will hold a lottery for those who can purchase at member prices during the early pre-sale period, just like SOCIO members.
*Details regarding the lottery method and advance sales will be sent separately by mail.
<To All Club Support Members>
If tickets are not sold out during the pre-pre-sale, you can purchase them at the member price starting from the pre-sale date (up to 2 tickets per match).
During matches held under extremely strict conditions (strong restrictions), there will be no exchange of home free seat benefit tickets or invitations for back SU designated seats. We appreciate your understanding.
<About Wheelchair Seats and Magnetic Loop Seats>
We will inform you as soon as the details are decided.
<About Visitor Seats>
To prevent the spread of infection, they will not be provided.
▽How to Purchase
For the purpose of "identifying and notifying contacts in case of infection occurrence," tickets will be sold exclusively through Ticket FC Tokyo (J.League Ticket). Please note that tickets will not be available at convenience stores or at the stadium's same-day ticket booths.
We recommend purchasing QR tickets to minimize contact between customers and staff as much as possible.
◇Tickets for FC Tokyo are here
※Due to the sales period, if you choose convenience store payment, please note that payment and ticket issuance must be completed on the same day as the application date.
(Below, update on 7/9)
【Match held under strict measures (relaxed restrictions) (50% capacity for each seating type)】
▽Target Matches (Scheduled) as of Jul 9
＜2020 Meiji Yasuda Life Insurance Company J1 League＞・Aug 1 (Sat) Sec. 8 FC Tokyo vs Sagan Tosu (19:00 kickoff / Ajinomoto Stadium)
※The match against Tosu on Aug 1 (Sat) has been changed to be held under ultra-strict measures (strong restrictions) with a limit of 5,000 people.
For details, please check here.
▽Seat Allocation Diagram
▽ Price List
*On the day of the match, no same-day tickets will be sold at the venue.
▽ Ticket Purchase Process
<To all SOCIO members>
We will conduct an advance sales period for SOCIO members in 2020.
No lottery will be held during matches held under extremely strict conditions (strong restrictions) with a limit of 5,000 people. All tickets will be sold on a first-come, first-served basis.
・Eligible Participants: 2020 SOCIO members
※All 2020 SOCIO members are eligible, regardless of whether a refund waiver application has been submitted.
・Number of rights: 4 tickets per SOCIO number
・Price: Member Price
Due to seating spacing, pair seats will be sold by lottery even during strict measures (relaxed restrictions). Please apply using the application form that has been sent by mail. We apologize for the inconvenience and appreciate your understanding.
[Corporate Annual Ticket Holders]
Similar to SOCIO, we will conduct advance sales.
Details about advance sales and pre-sales have been sent separately by mail.
<To All Club Support Members>
If tickets are not sold out during the pre-sale, all 2020 club support members can purchase tickets at the member price starting from the pre-sale date (up to 4 tickets per match).
Additionally, you can use the home free seating benefit ticket.
□Regarding the Use of Benefit Tickets
・Target seat types: Home seats lower and upper levels and back north side lower level
* Since the match will be held under strict security measures, there will be no general admission seats available. Please understand that you will need to exchange your coupon code for a reserved seat. There will be no additional charges.
・Exchange start time: Pre-sale day from 8:00 AM
* Please note that exchanges will end once the eligible seat types are sold out.
・How to exchange
Please proceed via the Club Support Member exclusive special ticket exchange page.
◇ Exchange for Big Frames / Middle / Regular seats is here
◇ Exchange for U-18 seats ishere</a>
□Important Notes
・You must complete the procedure for one seat per coupon code. Even if you have multiple coupon codes, please enter each coupon code one by one for each seat and complete the procedure individually.
・When U-18 members redeem their tickets, seats will be exchanged with spacing between them.
・Since tickets are redeemed individually, please understand in advance that it may be difficult to redeem seats together.
・Only if the eligible seats are not sold out by the day before the match, ticket redemption at the venue is planned. We will inform you again if this is implemented. However, to avoid congestion at the match venue, please try to redeem your tickets in advance as much as possible.
・Those who have already joined 2020 SOCIO and purchased tickets can purchase an additional 4 tickets as Club Support Member by linking their Club Support Member membership number to their J.League ID, in addition to the 4 tickets for 2020 SOCIO. Please be sure to link to your own J.League ID.
* Please note that if you link a membership number to another person's J.League ID, the membership information of that J.League ID will be updated to the Club Support Member information.
* Even if you join both SOCIO and Club Support Member at the same time, you need to link both the SOCIO number and the Club Support Member membership number separately to your J.League ID. Linking one will not link the other, so please be careful.
We will be inviting you to the designated back seats.
However, the seat type will be the upper tier of the back seats.
・Lottery period: July 10 (Fri) 10:00 to July 19 (Sun) 23:59
・How to apply: You can apply from the member event application dedicated page.
◇For details, click here
<About wheelchair seats and magnetic loop seats>
We will inform you as soon as the details are decided.
<About Visitor Seats>
They will be provided. Please check the seating chart for details.
Visitor team support is not allowed in the FC Tokyo cheering areas (home seats, back seats, home center seats, main SS north side, main S reserved seats north side, home SG, back SB).
Support for the visiting team is only allowed in the Main SS South side, Main S Reserved Seats South side upper and lower levels, and Visitor seats.
□ Purchase Method
Tickets will only be sold through FC Tokyo (J-League Ticket) for the purpose of "Identifying and notifying contacts in case of an infection occurrence." Please note that there will be no sales at convenience stores or on-site ticket sales at the stadium on the day of the event.
We recommend purchasing QR tickets to minimize contact between customers and staff as much as possible.
◇Tickets for FC Tokyo are here</strong>
*Due to the sales period, if you choose convenience store payment, please note that payment and ticket issuance must be completed on the same day as the application date.
