NEWS News

On November 5th (Saturday), we will hold the match against Kawasaki Frontale as a "match applicable for vocal support."
Please note that there are changes and important points to consider compared to regular matches for this event. Additionally, for those who have chosen the refund method for home free seating SOCIO and for those who purchased tickets for the latter half of 2022, we have set a period for accepting refund requests. If you wish to request a refund, please apply within the specified period.

□Target Match
Saturday, November 5, 2022 Meiji Yasuda Life Insurance Company J1 League
Sec. 34 Kawasaki Frontale Match
(Kickoff 14:00 / Ajinomoto Stadium)

□Important Notes
1. Designated Loud Cheering Area
The following seating types will be designated as "Loud Cheering Areas" and will be arranged in a checkerboard pattern
・Home General Admission Lower Tier
※The Home General Admission Upper Tier is not a "Loud Cheering Area"
* Information regarding the "Vocal Support Area" for visitor seats will be provided as soon as it is decided.
* Ticket checks will be conducted when entering the "Cheering Area," so please present your ticket when entering that area.
* It is mandatory to wear non-woven masks in the same area.
Food and drinks are allowed in situations where there is no vocal support before the match, during halftime, and after the match (bringing alcoholic beverages is not allowed). Even before the match, during halftime, and after the match, if vocal support is being conducted, as well as during the match, food and drinks are not allowed (however, hydration excluding alcoholic beverages is permitted).
The seat change service to free seating for SOCIO designated seat holders is available for this match, but please note that if the relevant seat type is sold out, you will not be able to change your seat type.

【About Seat Spacing】
For the home free seating area designated as the "Cheering Area", please take your seats in a checkerboard pattern with one seat empty in front, behind, and on both sides for this match.
*Due to the structure of the stadium, there may be areas where the seating is not arranged in a regular pattern. Thank you for your understanding.

Tickets will be sold with seats filled except in the vocal cheering area.

2.Regarding Attendance for SOCIO and Corporate Annual Ticket Holders
As mentioned above, the "Cheering Area with Vocal Support" will have seating arranged with space between seats, but outside of the "Cheering Area with Vocal Support," seats will be occupied without spacing.

[To all SOCIO members]
Seating with space between seats will only be available in the lower section of the home free seating, so it will be conducted under Pattern A. Regardless of the advance seating method, refund method, or tickets for the next six months, you can enter with a SOCIO card.
Only home free seating SOCIO members who choose the refund method and have purchased tickets for the next six months will be accepted for refunds. (See below 3.)
Additionally, for those home free seating SOCIO members who wish to watch in the "Cheering Area", please obtain an entry ticket for the "Cheering Area" in advance, so those who wish to do so, please do not forget to complete the procedure (see below 4.)

【For Corporate Annual Ticket Holders】
Corporate annual ticket holders can use the exchange voucher.
Please bring your exchange ticket for the match and proceed to the exchange tent for processing.
*For those with home free seating, we will ask for your preference of lower or upper tier at the time of exchange and provide the tickets accordingly.

3. Refund Method Selection: Acceptance of Refunds for Home Free Seating SOCIO Tickets for the Second Half of the Year
Regarding the refund method and tickets for the second half of the year, it was stated at the time of sale that "Refunds will be provided for matches held with restrictions requiring seating with space between seats."
For this match, home free seating attendees will need to maintain a distance between seats in certain areas. Therefore, we will accept refunds for those who wish to choose a refund method and have purchased home free seating SOCIO tickets for the next six months.

[How to Apply for Refunds]
We have published the application form URL on the members-only My Page for SOCIO members who have purchased home free seating tickets for the next six months. Please log in to your members-only My Page and access the application form from the [Notification Announcement].

◇Member-only My Page is here
※Refunds will be processed after the season ends
* Those who have applied for a refund will not be able to enter the match against Kawasaki Frontale on November 5 (Saturday) with their SOCIO card. Additionally, the rights for resale and transfer will also be lost.

[Refund Application Deadline]
Until October 5, 2022 (Wed) 23:59

4. How to Enter the "Cheering Area" for Home Free Seating SOCIO Members
As many SOCIO members are expected to attend, please obtain an entry ticket in advance to enter the "Cheering Area".
▼ Entry Ticket Availability Start Date
October 14 (Friday) 10:00~
* Once the vocal support area (Home Free Lower) sales have ended, home free seat SOCIO members will no longer be able to obtain their "entry tickets." If you wish to do so, please complete your procedures as soon as possible.

▼How to Obtain Admission Tickets (For Home Free Seating SOCIO Members Only)
① Access the Ticket FC Tokyo ticket sales page
② Select 【Cheering Support】Home Lower Tier
③ Select 【FC Tokyo】【Home Free Seating SOCIO Eligible】"Cheering Support Area" Admission Ticket / QR Ticket (J-Tike)
④ Select 【1 ticket】 for the number of tickets (selecting 2 or more will cause an error)
⑤ Confirm the details and select "Proceed to Purchase"
⑥ Choose payment method "No Payment" and ticket receipt method "QR Issuance"
⑦ Agree to the terms of use by checking the box and select "Confirm Purchase" to complete the acquisition
After obtaining your admission ticket, it will be displayed in the "Ticket List / QR Issuance" section of the account menu in your My Page.
On the day of the match, please present your "SOCIO card" at the entrance gate and your "QR ticket" (admission ticket) at the entrance to the cheering area.

【Nov 5 (Sat) Kawasaki Frontale Match Ticket Sales Schedule】
Oct 14 (Fri) 10:00 【For Home Free Seating SOCIO Members】 "Cheering Area" Ticket Exchange Begins
Oct 15 (Sat) 10:00 Members Pre-Sale
Oct 22 (Sat) 10:00 General Sale

Once the ticket exchange and sales begin, they will end as soon as the maximum number of seats in the cheering area is reached. If the maximum is reached on the ticket exchange start date, there will be no ticket sales. Additionally, for those who have not obtained tickets, SOCIO members can watch from the upper section of the home free seating or change to the back free seating as described in section [5] below.
※This also applies to all SOCIO members who purchased home free seating tickets for the next six months.
You can exchange one admission ticket per SOCIO number.
For resale tickets, please refer to the 'Home Free Seating Upper Level'.
If you only have transferred tickets, you will be guided to the "Home Free Seating Upper Level". However, if you have obtained a ticket for the "Cheering Area" in advance, you can also transfer that ticket to gain entry to the "Cheering Area".

【Flow for entering the 'Cheering Area'】
(1) Please enter the stadium using your SOCIO card as usual.
* Admission tickets for the 'Cheering Area' cannot be used for entry.
(2) When entering the 'Cheering Area', please present the 'Cheering Area' admission ticket (QR code) that you obtained in advance.
*Entry to the "Cheering Area with Vocal Support" is not allowed with a SOCIO card

5. About Changing Seat Types to Back Free Seating
We will accept seat type changes to Back Free Seating on the day of the match for corporate annual ticket holders who have purchased Home Free Seating SOCIO or Home Free Seating. Please note that if the Back Free Seating is sold out, seat type changes cannot be made.

[Target]
・For all SOCIO members with home free seating (both advance seating arrangement and refund method)
・All corporate annual ticket holders who purchased home free seating (please exchange for paper tickets at the corporate annual ticket exchange booth before entry)

【Reception Location】
Club Support Member Booth (Main/Back)

【Reception Hours】
From opening to the end of halftime

【Price】
Adults: 600 yen
U-18: 200 yen
* Payment is cash only