Regarding the Delivery of SOCIO・OFFICIAL MEMBERSHIP for the 2026/27 Season
This is information regarding the delivery dates of SOCIO cards, membership certificates, and various benefits for SOCIO (season ticket) and OFFICIAL MEMBERSHIP members for the 2026/27 season.
□About Advance Shipping of SOCIO (Season Tickets)
Those who joined SOCIO from the Century Vision League, as well as those who have auto-renewed for the 2026/27 season and have made payment by Sunday, June 28, 2026, are eligible for advance shipping.
Please check the details below.
◆For Those Who Joined SOCIO from the Century Vision League
July 730 (Thu) onwardsSOCIO (season ticket) sets will be shipped sequentially.
* Please note that since shipments will be sent sequentially, it may take some time until the actual delivery.
Please note that you cannot specify the delivery date or time before delivery.
・For those who applied for OFFICIAL MEMBERSHIP at the same time
▼For those who applied simultaneously for Big Frames Premium
OFFICIAL MEMBERSHIP benefits will be delivered separately in a “special box.”
* The membership card delivered through the Centennial Concept League will also be used for the 2026/27 season, so it will not be sent again.
▼For those who applied simultaneously for anything other than Big Frames Premium
The full set of OFFICIAL MEMBERSHIP benefits will be sent together with the SOCIO (season ticket) package.
* The membership card delivered through the Centennial Concept League will also be used for the 2026/27 season, so it will not be sent again.
※For Big Frames Regular members, the original T-shirt as a benefit will be included, but due to T-shirt production circumstances, the shipping date may be later than for others. Please understand this in advance.
* If the application is not made simultaneously, it will be sent separately.
◆For All SOCIO Members Joining in the 2026/27 Season
For those who have auto-renewed or made payment by Thursday, July 30, the SOCIO (season ticket) set will be shipped sequentially.
* Please note that since shipments will be sent sequentially, it may take some time until the actual delivery.
Please note that you cannot specify the delivery date or time before delivery.
・For those who applied for OFFICIAL MEMBERSHIP at the same time
The OFFICIAL MEMBERSHIP card and all benefits will be included and sent together with the SOCIO (annual ticket) set.
* If the application is not made simultaneously, it will be sent separately.
◆About the Shipping Method
Deliveries to those eligible for advance shipping will be sent by mail or courier service (Yamato Transport).
Even when shipped by a courier service, the item may be delivered by being placed in the mailbox at your registered address.
* If delivered by courier, in case of absence, a missed delivery notice will be left in your mailbox, so please arrange for redelivery yourself.
□About SOCIO (Annual Ticket) On-site Pickup
For those who make payments on or after June 29, 2026 (Mon), items will be handed over at the home game venues starting from the August 8 (Sat) match against FC Machida Zelvia.
Please note that there may be delays in receiving items at the match venue, so we appreciate your understanding in advance.
◇Regarding the on-site pickup for the Machida match on Saturday, August 8, please see here
□About the delivery of OFFICIAL MEMBERSHIP
The shipment is scheduled for the following date, thank you for your understanding.
* Even for those at the same address, delivery may be delayed by a few days depending on the shipping status. Big Frames, Regular, and U-18 memberships will be delivered to the mailbox at the registered address, so please check accordingly.
Please note that the serial key for the 2026/27 season benefit tickets can be checked via the application/payment completion email or payment completion email, or from the members-only My Page for those who joined from the 2026/27 season. Those who joined from the Centennial Concept League and those who have continued through automatic renewal can check from the members' My Page.
If you wish to use the 2026/27 season benefit tickets before delivery, please check the email sent upon completion of the payment procedure or the members-only My Page.
◇Members-only My Page is here
▼For those who applied for Big Frames Premium
We will ship by courier on Wednesday, August 5.
* For those who have chosen to decline the benefits, shipping will begin sequentially from Thursday, July 30.
* For those who wish to pick up their uniform at the venue for the international friendly match against Borussia Dortmund on Saturday, August 1, items other than the uniform will be shipped in a special box.
▼For those who applied for courses other than Big Frames Premium
The delivery date varies depending on the application completion period. Please check the date you applied for in the details below.
* Please note that the arrival time may vary depending on the region due to delivery conditions.
* If you do not receive the item within two weeks from the scheduled shipping date, please contact the office.
▼For those who joined OFFICIAL MEMBERSHIP from the Century Plan League
⇒ Shipping will start sequentially from Thursday, July 30
* If you do not receive the item by Friday, August 7, please contact the inquiry address below.
▼For those who paid for the 2026/27 OFFICIAL MEMBERSHIP from the start of recruitment until Sunday, June 14, 2026
⇒ Shipping will begin sequentially from Thursday, July 30
* If you do not receive the item by Friday, August 7, please contact the inquiry address below.
▼For those who made payments from June 15, 2026 (Mon) to July 20, 2026 (Mon, holiday)
⇒Scheduled to be shipped sequentially from August 6, 2026 (Thu)
▼For those who made payments from July 21 (Tue) to August 2 (Sun)
⇒Scheduled to be shipped on August 19 (Wed)
▼For those who made payments from August 3 (Mon) to August 16 (Sun)
⇒Scheduled to be shipped on August 28 (Fri)
▼For those who made payments from August 17 (Mon) to August 23 (Sun)
⇒Scheduled to be shipped on August 28 (Fri)
▼For those who made payments on or after August 24 (Mon)
⇒We will deliver within approximately 2 to 3 weeks after payment.
□Contact Information
・Inquiries about SOCIO (Annual Tickets)
FC Tokyo Marketing Department
Mail: socio@fctokyo.co.jp
・For inquiries about OFFICIAL MEMBERSHIP
FC TOKYO OFFICIAL MEMBERSHIP Office
MAIL: membership@fctokyo.co.jp