NEWSNews

2020.7.08[Ticket]

[7/8 Update] Ticket Sales for the Urawa Match on 7/18 (Saturday)

We would like to inform you about the ticket sales for the Meiji Yasuda J1 League Sec. 5 match on 7/18 (Saturday), 2020 vs Urawa Reds (Kick-off at 19:00 / Ajinomoto Stadium).

Please note that this match is scheduled to be held under a strict security protocol (with strong restrictions) allowing only 5,000 attendees.
*As of 6/26 (Friday)

[Updated: 7/8]
・The lottery results for those who can purchase at member prices during the advance sales period for SOCIO and corporate annual tickets are scheduled to be sent out today at 17:00. If you do not receive an email by the end of today, we apologize for the inconvenience, but please contact SOCIO at: socio@fctokyo.co.jp
and corporate annual tickets at: hojin@fctokyo.co.jp by 12:00 on July 10 (Fri). We cannot respond to inquiries made after the deadline, so we appreciate your understanding.
・Even if you win, purchases will be on a first-come, first-served basis among the winners, so please understand that it is not guaranteed that you will be able to purchase your desired seat type, seat, or sit next to other applicants. Also, please note that the winning rights are only valid during the advance sales period (July 11 (Sat)).
If there are remaining tickets that have not sold out in the advance sale, we will conduct an early sale for SOCIO, corporate annual ticket holders, and club support members starting at 8:00 AM on the following Sunday, the 12th.
・If there are unsold tickets from the pre-sale, general sales will begin on the following 13th (Monday) at 8:00.




□Target Match
2020 Meiji Yasuda Life Insurance Company J1 League Sec. 5
July 18, 2020 (Saturday) FC Tokyo vs Urawa Reds (19:00 Kick-off / Ajinomoto)

□Seating Chart

Please refrain from standing during the match

□Price List

*There will be no same-day ticket sales at the stadium's "Same-Day Ticket Sales Area" on the day of the match.

▽Ticket Sales Process

* Seats that were secured the previous day and not paid for by the deadline will expire and will be available for resale starting at 10:00 AM the following day.
For example, if you secured a seat with convenience store ticketing/convenience store payment on 7/11 (Saturday), any seats for which payment and ticketing were not completed by 23:59 on the day will be considered sold out at the start of sales on 7/12 (Sunday) at 8:00, but will be available for purchase at 10:00.



【To all SOCIO members】
We will conduct a lottery for those who are 2020 SOCIO members to purchase tickets during the advance sales period.
・Eligible participants: 2020 SOCIO members

* All 2020 SOCIO members are eligible, regardless of whether they have applied for a refund.
・Number of tickets: 1 ticket per SOCIO number (up to 2 SOCIO numbers can apply simultaneously)
* Customers who have purchased "Family" or "Family 2" tickets are entitled to apply for 1 ticket each with their "F1" and "F2" SOCIO numbers.
・Price: Member price

◇To apply
click here

□Notes
We will send out the results of the lottery via email by July 8 (Wed).If you do not receive an email, we apologize for the inconvenience, but please contact socio@fctokyo.co.jp by 12:00 on July 10 (Fri). Please note that we cannot respond to inquiries made after the deadline.
・To identify and notify contacts in case of infection, all seats will be assigned seating.
・To prevent the spread of infection, please maintain a distance of 1 to 3 seats between you and others, including family members who accompany you. (Children who are not yet in school may sit on laps)
・To prevent the spread of infection, moving to vacant seats or aisles with a roof is strictly prohibited.
・Even if you win, ticket purchases will be on a first-come, first-served basis among winners, and there is no guarantee that you will be able to purchase your desired seat type, seat, or sit next to other applicants, so please understand.
・You can apply for 1 ticket per SOCIO number. (Up to 2 SOCIO numbers can apply simultaneously)
* All 2020 SOCIO members are eligible, regardless of whether they have applied for a refund.
* Customers who have purchased "Family" or "Family 2" tickets are entitled to apply for 1 ticket each with their "F1" and "F2" SOCIO numbers.
If there are multiple applications with the same SOCIO number for both the "applicant" and "simultaneous applicant", please be aware that all applications will be invalid.
We will send the "URL" and "serial code" necessary for ticket purchase to the winners.
Ticket sales will begin approximately one week before the match day. Additionally, the first day of sales for SOCIO pre-sale, member pre-sale, and general sale will start at 8:00 AM.
・Please note that once the "SOCIO Pre-Sale Period" has passed, the winning ticket ("URL" and "Serial Code") will become invalid.
・Please note that cancellations or reissuance of the "serial code" cannot be made if the desired seat type or adjacent seats cannot be secured.
We will conduct a temperature check at the entrance gate. If your temperature is 37.5°C or higher, you will be denied entry, and we will not be able to refund your ticket price, so please understand.
・Children who have not yet entered school do not need a ticket if they are sitting on a parent's lap during the match.
・Listings for auctions and similar activities are strictly prohibited.

We will conduct a lottery sale for pair seats exclusively for those with pair seats. We will send you a separate notice by mail, so please check it.



[Corporate Annual Ticket Holders]
Similar to SOCIO, a lottery will be held for those who can purchase at member prices during the advance sales period.
◇To apply
click here
*Details regarding advance sales and pre-sales will be sent separately by mail.

□Notes
・We will send out the results email by 7/8 (Wed). If you do not receive the email, we apologize for the inconvenience, but please contact hojin@fctokyo.co.jp by 12:00 on July 10 (Fri). We will not be able to respond to inquiries made after the deadline, so we appreciate your understanding.
・To identify and notify contacts in the event of an infection, all seats are reserved seating.
・To prevent the spread of infection, please maintain a distance of 1 to 3 seats between you and others on all sides. Accompanying guests, including family members who came with you, should also maintain this distance when seated. (Children who are not yet in school may sit on your lap)
・In order to prevent the spread of infection, we strictly prohibit moving to vacant seats or aisles under the roof for viewing.
The maximum number of tickets you can apply for is equal to the number of seats purchased for the 2020 season.
Please understand that not all seats applied for are guaranteed to be won.
・Even if you win, please understand that it will be on a first-come, first-served basis among the winners, and there is no guarantee that you will be able to purchase your desired seat type or seat.
We will send the "URL" and "serial code" necessary for ticket purchase to the winners.
Ticket sales will begin approximately one week before the match day. Additionally, the first day of sales for SOCIO pre-sale, member pre-sale, and general sale will start at 8:00 AM.
・Please note that once the "SOCIO Pre-Sale Period" has passed, the winning ticket ("URL" and "Serial Code") will become invalid.
・Please note that cancellations or reissuance of the "serial code" cannot be made if the desired seat type or adjacent seats cannot be secured.
We will conduct a temperature check at the entrance gate. If your temperature is 37.5°C or higher, you will be denied entry, and we will not be able to refund your ticket price, so please understand.
・Children who have not yet entered school do not need a ticket if they are sitting on a parent's lap during the match.
・Listings for auctions and similar activities are strictly prohibited.



【Club Support Members】
If not sold out in advance sales, you can purchase at member prices from the advance sale date (up to 2 tickets per match).
During matches held under extremely strict conditions (strong restrictions), there will be no exchange of home free seat benefit tickets or invitations for back SU designated seats. We appreciate your understanding.



【About Wheelchair Seats and Magnetic Loop Seats】
◇For details, please see here



【About Visitor Seats】
To prevent the spread of infection, they will not be installed.



□Purchase Method
Tickets will only be sold through FC Tokyo (J-League Ticket) for the purpose of "identifying and notifying contacts in the event of an infection." Please note that there will be no sales at convenience stores or on-site ticket booths at the stadium on the day of the event.
We recommend purchasing QR tickets to minimize contact between customers and staff as much as possible.
◇Tickets FC Tokyo here

□Differences by Ticket Issuance and Payment Methods
Due to the short sales period, the available purchase times vary by ticket issuance and payment methods.
Please check the information below and be careful not to invalidate the reserved seat.

▽QR Ticketing / In case of credit or online payment
・Advance sales → Jul 7 (Sat) 8:00 AM to Jul 7 (Sat) 11:59 PM available for purchase
・Pre-sale → Available for purchase from July 12 (Sun) 8:00 to July 17 (Fri) 23:59
General sales → Available for purchase from July 13 (Monday) 8:00 to July 17 (Friday) 23:59

▽ Convenience Store Ticket Issuance / Credit or Online Payment
・Pre-sale → Available for purchase from Jul 7 (Sat) 8:00 to Jul 7 (Sat) 23:59 (Ticket issuance available until the end of the match)
・Advance sales → Available for purchase from Jul 12 (Sun) 8:00 to Jul 17 (Fri) 23:59 (Ticketing available until the end of the match)
・General sales → Available for purchase from July 13 (Monday) 8:00 to July 18 (Saturday) 19:00 (Ticket issuance available until the end of the match)

▽ Convenience Store Ticket Purchase/Payment at Convenience Store
・Pre-sale → Jul 11 (Sat) 8:00 to Jul 11 (Sat) 23:00 for applications
※ Payment and ticket issuance are possible until Jul 11 23:30. If exceeded, the reserved seat will be invalid.
・Advance Sale → Jul 12 (Sun) 8:00 to Jul 17 (Fri) 23:00 for applications by 23:00 each day
※ Payment and ticket issuance are due by 23:30 on the application day. If exceeded, the reserved seat will be invalid.
・General Sale → Jul 13 (Mon) 8:00 to Jul 17 (Fri) for applications by 23:00 each day
※ Payment and ticket issuance are due by 23:30 on the application day. If exceeded, the reserved seat will be invalid.
※ On the day of the match on the 18th, applications are possible until 19:00.
※ Please note that the application period and payment/ticket issuance period have changed from the initial announcement.

For the purpose of "identifying and notifying contacts in the event of an infection," tickets will be sold only through FC Tokyo (J.League Tickets). Please note that there will be no sales at convenience stores or at the stadium's "same-day ticket sales" on the day of the match.
In addition, to minimize contact between customers and staff, we recommend purchasing QR tickets.

▼Definition of adjacent seating when there is space between seats and notes for ticket acquisition

During matches with restrictions, please take your seats with space between them as indicated below.
During the extremely strict security measures (strong restrictions) for match開催 (5,000 person limit), the main side (Main SS, Main S) and the back side (Back, Center) will have a horizontal spacing of 2 seats, the north side (home) will have a horizontal spacing of 2 seats up to the 17th row of the lower tier, and from the 18th row of the lower tier onwards, there will be a horizontal spacing of 3 seats. The upper tier will have a horizontal spacing of 3 seats throughout.
Therefore, when making a purchase, please consider seat numbers 1 to 3 as consecutive seats.
※If you purchase seats through automatic selection, even if they are consecutive seats according to the above rules, a notice will be displayed on the system stating "We were unable to provide consecutive seats. You will be provided with separate seats. If this is acceptable, please check the approval and proceed with the process." Please proceed as is.
(Example) When selecting 2 tickets and obtaining "Row 1 Seat 1 and Row 1 Seat 4", Row 1 Seats 2 and 3 are not available for sale, so please consider them as consecutive seats.


Additionally, it is possible to purchase tickets with automatic seat selection, but it is not guaranteed that seats will be together due to the system. Therefore, we recommend purchasing by selecting individual seats.

【Rules for Automatic Seat Selection】
It is possible to purchase tickets with automatic seat selection, but please note that seats will be automatically selected according to the rules below. Therefore, we recommend that you choose your own seats by purchasing through the "Individual Seat Selection" option.

・Automatic Selection Rule
Select from available seats that are "close to the pitch" and in the "central area" within the chosen seat type


[Red shaded area] Seats that have already been sold
[Gray shaded area] Seats that were not originally for sale
[Yellow shaded area] Seats available for sale

In the above case, if you purchase two tickets with automatic selection, there are "seats 4 and 7 in row 7 available next to each other". However, in the case of automatic selection, the system will automatically choose seats that are "close to the pitch" and in the "central area", so "seats 4 in row 3 and 2 in row 6" will be selected.
If you choose individual seat selection, you will be able to select and purchase your own seats, allowing you to purchase "seats 4 and 7 in row 7" together, so please make sure to purchase with individual seat selection.

▼Major Changes in the Strict Security Measures Match
①All Seats are Reserved
To identify and notify contacts in the event of an infection, all attendees must sit in their reserved seats. Please note that seat changes cannot be made after purchase.
In addition, due to the conversion to all reserved seating, the seating arrangement and prices differ from regular matches, so please be careful when making your purchase.
Seats in the 19th row of the lower stand are expected to be wet from rain. On the day of the event, in order to prevent the spread of infection, moving to vacant seats or aisles under the roof to watch the game is strictly prohibited. Please make sure to watch from the seat you purchased, so please be careful when making your purchase.
Due to the designation of all seats, priority entry for SOCIO will not be implemented.

② Tickets sold only through FC Tokyo (J.League Tickets)
Similar to item ①, tickets will only be sold through FC Tokyo (J.League Tickets) for the purpose of identifying and notifying contacts in the event of an infection.

③ Seat spacing
To prevent the spread of infection, please maintain a distance of 1 to 3 seats between you and others, including companions who came with you, such as family members (children under school age may sit on laps).

④ Tickets will be released about one week before the match
Due to the possibility of changes in restrictions on match hosting depending on the spread of COVID-19, ticket sales will be conducted for each match, starting approximately one week before the match date. Additionally, the first day of sales for advance, early, and general sales will begin at 8:00 AM.

⑤ Temperature measurement
On the day of the event, temperature measurements will be conducted at the entrance gate. If your temperature is 37.5°C or higher, entry will be denied even if you have a ticket, so please understand.

⑥ Area-specific exit
When exiting, you will be asked to leave according to the area where you are seated. Please follow the announcements when exiting.

There are many points that differ from the usual, not related to other tickets. We will inform you about the management methods for restricted matches as soon as they are decided, so please check back. Thank you for your understanding.