[9/29 Update]
In response to the relaxation of visitor restrictions on 9/28, we have added some notes on viewing etiquette.
During the strict security measures and matches under strict security, in addition to the common viewing manners & rules of the J-League, we will proceed with preparations in accordance with the newly established "J-League Guidelines for New Coronavirus Infection Control" as a measure against the new coronavirus infection. Due to the spread of the new coronavirus infection, government announcements, and decisions by local governments, there is a possibility that restrictions, transition periods, and operational methods may change suddenly. Regarding this match, as of the ticket sales date of September 25 (Saturday), the restrictions for the match day are uncertain due to the possibility of an extension of the state of emergency and the application of priority measures to prevent the spread of disease, so tickets will be sold based on the premise of holding the event with a limit of 5,000 people. If the state of emergency is lifted and the situation changes, we plan to relax the entry restrictions according to the operational protocols at that time.Tickets for the "visitor seats" will not be sold, so those supporting the visiting team will not be able to attend. Please note that entry, viewing, and cheering while wearing the visiting team's uniforms or goods are not allowed. However, if restrictions are relaxed, there may be additional ticket sales and the establishment of visitor seats. The date and time for additional sales will be announced as soon as they are decided.
*As of Sep 29 (Wed)
□What is required of all attendees
(1) If you are unable to attend, please have the courage to reconsider.
・If you are not feeling well (e.g., if you have symptoms such as fever, cough, sore throat, fatigue, or abnormalities in taste and smell)
・If there are suspected cases of infection among cohabiting family members or close acquaintances
・If you have traveled to or had close contact with someone residing in a country or region that has been subject to entry restrictions or observation periods mandated by the government within the past 14 days.
・If you have a history of positive PCR test and fall under the following categories:
① For symptomatic individuals, within 72 hours after symptoms have improved (even if more than 72 hours have passed since symptoms improved, but less than 10 days from the onset date)
② For asymptomatic individuals, less than 10 days after a positive PCR test
(2) Please do not engage in handshakes, hugs, or similar gestures.
(3) Please maintain social distance. (During entry and exit, in restroom lines, etc.).
※Please avoid using the restrooms and concession stands, especially just before the match starts and during halftime, as they tend to be crowded.
(4) Please wear a mask at the stadium.
※Announcement by the Ministry of Health, Labour and Welfare states that even after receiving the vaccine, please continue to wear a mask as a preventive measure against infection.
* Those who are not wearing masks will be approached by staff, so we appreciate your understanding and cooperation.
Children under 2 years old can enter and watch without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children). For preschoolers aged 2 and older, wearing a mask is recommended, but if they do wear a mask, we ask that parents and surrounding adults pay close attention to the child's condition. If the child is feeling unwell or if it is difficult for them to wear a mask continuously, there is no need to force them to wear one. If not wearing a mask, we appreciate your cooperation in implementing infection prevention measures, such as maintaining social distance.
* The points for preventing heat stroke in the "New Lifestyle" announced by the Ministry of the Environment and the Ministry of Health, Labour and Welfare are here
(5) Please wash your hands and disinfect your fingers frequently.
※Please bring your own disinfectant (portable bottles, etc.) as much as possible for infection prevention.
(6) Bringing alcohol is prohibited. Drinking inside the venue is strictly prohibited.
* In the unlikely event that you find something, we will collect it. (No returns)
□ Items to bring for new viewing
When coming to the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief
□ Entry and exit to the stadium
(1) Your temperature will be measured at the entrance gate, and if it is 37.5 degrees or higher, you will not be allowed to enter.
Please note that refunds will not be issued even if entry is denied. Additionally, we may ask for your contact information when denying entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
※From the perspective of infection prevention, please bring hand sanitizer in a portable bottle and disinfect your hands frequently.
(3) There will be no organization of waiting lines to secure entry order before the venue opens.
Please do not form a waiting line around the stadium in advance.
The gate opening time is 90 minutes before the match starts, but it may change.
If there are any changes, we will inform you on the official homepage.
*Please arrive with plenty of time to help disperse the crowd.
*To prioritize safety, entry may take longer than usual.
(4) Please enter through the gates below according to your seat type. (See the diagram below)
・Main Gate 3
Main SS Reserved Seats, Main S Reserved Seats
・North Gate 2
Home UF Reserved Seats, Home Seats
・Back Gate 2
Back Center UF Reserved Seats, Back Center Reserved Seats, Back UF Reserved Seats, Back Seats, South Side Seats, Pitch Side Seats
・South Gate 1
Visitor Seats
(5) Re-entry will be conducted by the following method.
When exiting the stadium at the gate, please be sure to have your ticket stub or QR ticket with you.
Please present your ticket stub or QR ticket at the gate, and we will distribute a re-entry card.
③You can re-enter once your re-entry card has been confirmed.
Re-entry gates: Main Gate 4, Back Gate 3, Back Gate 1 (see above)
Re-entry hours: From opening (scheduled for 12:00) until halftime
(6) We will not implement regulated exits, but we ask for your cooperation in infection prevention measures, such as staggering times.
We kindly ask for your cooperation in maintaining distance from those around you when exiting the venue.
□Events and Stalls
(1) Events will be conducted with sufficient consideration for social distancing.
※Information regarding the events to be held will be provided on the official homepage and other platforms.
(2) Greeting of the mascot outside the venue and in the concourse is not allowed.
※Details about mascot appearances will be provided on the official homepage and other platforms.
(3) Food and beverage (excluding alcohol) sales will be conducted.
※Alcohol sales are not conducted. Additionally, bringing alcohol is prohibited.
Drinking inside the venue is strictly prohibited. If discovered, it will be confiscated. (No returns)
* Information about the food and beverage vendors will be provided on the official homepage and other platforms.
(4) Merchandise sales will be conducted.
*The stores where sales will be conducted will be announced on the FC Tokyo Official Homepage and other platforms.
(5) No smoking areas will be established inside the stadium.
□Viewing Method
(1) All seats are reserved. Moving from your seat during the match is prohibited.
※Do not sit next to each other without spacing, move to the front of the stands to cheer for the players, and move to a dry area during rain, etc.
(2) Watching the game while wearing the visiting team's uniform or merchandise is only allowed in the "Visitor Seats." Cheering for the visiting team (only clapping and hand clapping) is also only allowed in the "Visitor Seats."
(3) Even outside the stadium, please ensure social distancing and avoid behaviors that pose a risk of infection, such as loud shouting, singing, cheering, and crowding.
(4) In groups of five or more, seating next to each other is allowed at the discretion of the host club; however, FC Tokyo will continue to maintain spacing between seats to prevent the spread of infections and avoid conflicts among attendees.
Since the relaxation of restrictions has been confirmed, additional sales will be conducted for rows that were previously unsold, with three seats left empty on either side.
〇 After the relaxation of regulations
Support Style
The prohibited actions are as follows.
・Encouraging support
・Cheering with voices such as singing and whistling
・Waving towels, scarves, and large flags
・Using megaphones including toramegas
・Percussion instruments like drums
・High fives and shoulder linking
・Support using big flags
・Actions that disturb other customers, such as displaying gate flags in seats
・Standing while watching (excluding home standing areas)
※Customers in areas other than standing areas must be seated while watching.
※Applause and hand clapping are permitted.
※The use of percussion instruments that can be played at your seat, such as drums and cheering paper fans, may be allowed at the discretion of the host club, but FC Tokyo continues to prohibit them to prevent the spread of infection and avoid conflicts among attendees.
□Regarding the display of banners (flags, banners, etc.)
The display locations for banners (flags, banners, etc.) are designated. Please refrain from displaying them outside of the specified areas. Please follow the instructions of the staff when displaying.
【Designated Banner Submission Location】
<FC Tokyo Banner>
・Lower Stand
Home seats, South Side seats, front area of the boundary line, Back seats, Back Center seats (partially)
・Upper Stand
Home seats, Home UF designated seats, North side of Back seats, Back UF designated seats, aisle and top railing area of Back Center UF designated seats
<Visitor Team Banner>
Lower Stand: Front area of Visitor seats
【Banner Display Time】
<FC Tokyo Banner>
For those preparing banners (flags, banners), please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
For those who prepare in advance, temperature checks will be conducted, and entry will not be permitted if the temperature is 37.5 degrees Celsius or higher. Thank you for your understanding.
Additionally, it is possible to display banners (flags, streamers) after the gates open.
<Visitor Team's Banner>
This will be displayed after the gates open.
* Pre-release is not possible.
* Please confirm with the staff in advance and follow their instructions when posting.
* The use of duct tape when installing banners is prohibited.
□Other Prohibited Items
・Please arrive at the stadium after the opening time.
・Please refrain from waiting near the player bus area and the entrance for officials.
・Those without tickets should not come to the stadium or its surroundings.
Please comply with the J.League Unified Prohibition Rules (J.League Common Viewing Manners & Rules) and the FC Tokyo Soccer Match Management Regulations, as well as the J.League Guidelines for COVID-19 Response.
□Q&A
Q1. Is there a shuttle bus?
A1. There will be no shuttle bus service for matches with a capacity limit of 10,000 people. Please use public buses.
Q2. Will Aokiaka Park be held?
A2. We will hold Aokiaka Park with 15 food trucks at Onigiri Maru Square and Ajipanda Square.
Q3. Can I bring food and drinks that contain alcohol?
A3. Bringing alcohol is prohibited. To ensure viewing manners within the stadium, we will not allow drinking inside. Bringing food and drinks other than alcohol is not restricted. However, as usual, bottles and cans must be transferred to paper cups.
Q4. Are there food and drink vendors inside the stadium?
A4. The stadium vendors are open. However, alcoholic beverages are not sold. Please check the official homepage for the list of operating stores.
Q5. Are there merchandise shops?
A5. Merchandise shops will be open, but sales will be on a smaller scale than usual. To avoid crowding, please consider using the official online shop.
Q6. Are there gacha machines?
A6. Gacha machines are available, but instead of the usual machines, products will be handed out by staff. Please refrain from actions that may cause crowding, such as exchanging products.
