NEWS News

[9/29 Update]

In response to the relaxation of visitor restrictions on 9/28, we have added some notes on viewing etiquette.

In the case of strict security measures and matches under strict security conditions, in addition to the existing J-League common viewing manners & rules, we will proceed with preparations in accordance with the newly established "J-League Guidelines for COVID-19 Response" as a measure against the novel coronavirus infection.

Due to the spread of the novel coronavirus infection, government announcements, and decisions by local governments, there may be sudden changes in restrictions, transition periods, and operational methods.

Regarding this match, as of the ticket release date on Saturday, September 25, due to the uncertainty of whether the state of emergency will be extended and the application of priority preventive measures on the match day, tickets will be sold based on the assumption of holding the event with a limit of 5,000 attendees. If the state of emergency is lifted or the situation changes in the future, we plan to relax the attendance restrictions according to the operational protocols at that time.

Tickets for the "visitor seats" will not be sold, so those who wish to support the visiting team cannot attend. Please note that entry, viewing, and cheering while wearing the visiting team's uniform or merchandise is not allowed. However, if restrictions are eased, there may be additional ticket sales and the establishment of visitor seats. We will inform you of the additional sales dates and other details as soon as they are decided.

*As of Sep 29 (Wed)

□What is required of all attendees
(1) If you are unable to attend, please have the courage to reconsider.
・If you are not feeling well (e.g., if you have symptoms such as fever, cough, sore throat, fatigue, or abnormalities in taste or smell)
・If there are suspected cases of infection among cohabiting family members or close acquaintances
・If you have traveled to or had close contact with someone residing in a country or region that has been subject to entry restrictions or observation periods mandated by the government within the past 14 days.
・If you have a history of positive PCR test and fall under the following categories:
① For symptomatic individuals, within 72 hours after symptoms have improved (even if more than 72 hours have passed since symptoms improved, but less than 10 days from the onset date)
② For asymptomatic individuals, less than 10 days after a positive PCR test

(2) Please do not engage in handshakes, hugs, or similar gestures.

(3) Please maintain social distance. (During entry and exit, in line for the restroom, etc.).
* Please note that restrooms and concession stands tend to be crowded especially just before the match starts and during halftime, so please try to avoid these busy times as much as possible when using these facilities.

(4) Please be sure to wear a mask at the stadium.
*As announced by the Ministry of Health, Labour and Welfare, please continue to wear masks as an infection prevention measure even after receiving the vaccine.
* Those who are not wearing masks will be approached by staff, so we appreciate your understanding and cooperation.
Children under 2 years old can enter and watch without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children). For preschoolers aged 2 and older, wearing a mask is recommended, but if they do wear a mask, we ask that parents and surrounding adults pay close attention to the child's condition. If the child is feeling unwell or if it is difficult for them to wear a mask continuously, there is no need to force them to wear one. If not wearing a mask, we appreciate your cooperation in implementing infection prevention measures, such as maintaining social distance.
*The key points for heatstroke prevention actions in the "New Lifestyle" announced by the Ministry of the Environment and the Ministry of Health, Labour and Welfare are here

(5) Please wash your hands and disinfect your fingers frequently.
* Please bring disinfectant (such as a portable bottle) as much as possible for infection prevention.

(6) Bringing alcohol is prohibited. Drinking inside the venue is strictly forbidden.
* If found, it will be collected. (Non-returnable)

□ New items to bring when attending a match
Please bring the following items in addition to your admission ticket when visiting the stadium.
・Mask
・Handkerchief

□Entry and Exit to the Stadium
(1) Temperature will be measured at the entrance gate, and entry will not be allowed if it is 37.5 degrees Celsius or higher.
Please note that refunds will not be provided even if admission is refused. Additionally, we may ask for your contact information when refusing admission.

(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
Please bring hand sanitizer in a portable bottle and disinfect your hands frequently to prevent infection.

(3) We do not organize waiting lines to secure entry order before the gates open.
Please do not form a waiting line around the stadium in advance.
The gate opening time is 90 minutes before the match starts, but it may change.
If there are any changes, we will inform you on the official homepage.
*Please arrive with plenty of time to help disperse the crowd.
*To prioritize safety, entry may take longer than usual.

(4) Please enter through the gates below according to your seat type. (See the diagram below)
・Main Gate 3
Main SS Reserved Seats, Main S Reserved Seats
・North Gate 2
Home UF Reserved Seats, Home Seats
・Back Gate 2
Back Center UF Reserved Seats, Back Center Reserved Seats, Back UF Reserved Seats, Back Seats, South Side Seats, Pitch Side Seats
・South Gate 1
Visitor Seats

(5) Re-entry will be conducted by the following methods.
① When exiting the stadium at the gate, please be sure to have your ticket stub or QR ticket with you.
Please present your ticket stub or QR ticket at the gate, and we will distribute a re-entry card.
③You can re-enter once your re-entry card has been confirmed.
Re-entry gates: Main Gate 4, Back Gate 3, Back Gate 1 (see above)
Re-entry hours: From opening (scheduled for 12:00) until halftime

(6) Although regulated ejections will not be enforced, please cooperate with infection prevention measures such as staggering times.
* When leaving, please cooperate by keeping distance from those around you in front, behind, left, and right.

□ Events & Stalls
(1) Events will be held with full consideration of social distancing.
* Information about the events to be held will be provided on the official homepage and other platforms.

(2) Greeting of the mascot outside the venue and in the concourse is not allowed.
* Details about mascot appearances will be provided on the official homepage and other platforms.

(3) Food and beverage (excluding alcohol) sales will be conducted.
*Alcohol sales will not be conducted. Also, bringing alcohol is prohibited.
Drinking inside the venue is strictly prohibited. If discovered, it will be confiscated. (No returns)
* Information about the food and beverage vendors will be provided on the official homepage and other platforms.

(4) Merchandise sales will be conducted.
*The stores where sales will be conducted will be announced on the FC Tokyo Official Homepage and other platforms.

(5) No smoking areas will be established inside the stadium.

□How to Watch the Game
(1) All seats are reserved. Moving from your seat during the game is prohibited.
* Sitting next to each other without spacing, moving to the front of the stands to call out to players, moving to a place where you won't get wet during rain, etc.

(2) Watching the game wearing the visiting team's uniforms or goods is only allowed in the "Visitor Seats." Cheering for the visiting team (clapping and hand claps only) is also only allowed in the "Visitor Seats."

(3) Even outside the stadium, please ensure social distancing and avoid actions that pose infection risks such as loud shouting, singing, cheering, and crowding.

(4) In groups of five or more, seating next to each other is allowed at the discretion of the host club; however, FC Tokyo will continue to maintain spacing between seats to prevent the spread of infections and avoid conflicts among attendees.
Since the relaxation of restrictions has been confirmed, additional sales will be conducted for rows that were previously unsold, with three seats left empty on either side.

〇 After the relaxation of regulations

Support Style

The prohibited actions are as follows.
・Inciting cheers
・Cheering with voices such as singing, whistling
・Waving or spinning towels, scarves, large flags, and other flags
・Use of megaphones including loudspeakers
・Drums and other noise-making instruments
・High-fives and linking arms
・Cheering using big flags
・Acts that disturb other spectators, such as displaying gate flags on seats
・Standing continuously while watching (except in home standing areas)
*All spectators except those in standing areas must watch seated.
*Clapping and hand clapping are permitted.
*The use of drums, cheering clappers, and other noise makers that can be played at your seat may be allowed at the discretion of the hosting club, but FC Tokyo continues to prohibit them to prevent infection spread and avoid conflicts among attendees.

□ Regarding the Display of Banners (Flags, Horizontal Banners, etc.)
The display locations for banners (flags, banners, etc.) have been determined. Please refrain from displaying them in locations other than the specified ones. Please follow the instructions of the staff when displaying.

[Designated Banner Submission Locations]
<FC Tokyo Banners>
・Lower Stand
Home seats, South side seats, front row of boundary area, Back seats, Back center seats (partial)
・Upper Stand
Home seats, Home UF reserved seats, North side back seats, Back UF reserved seats, Back center UF reserved seats middle aisle and top railing section

<Visitor Team Banner>
Lower Stand: Front row of the visitor seats  

[Banner Display Time]
<FC Tokyo's Banner>
For those preparing banners (flags, banners) in advance, please gather 120 minutes before the gates open at the "Euro Sports Ajinomoto Stadium Store Side Triangle Plaza" inside the stadium grounds.
For those who prepare in advance, temperature checks will be conducted, and entry will not be permitted if the temperature is 37.5 degrees Celsius or higher. Thank you for your understanding.
Additionally, it is possible to display banners (flags, streamers) after the gates open.

<Visitor Team Banner>
It will be displayed after the gates open.
* Advance posting is not possible.

* Please confirm with the staff in advance and follow their instructions when posting.
* The use of duct tape when installing banners is prohibited.

□Other Prohibited Actions
・When attending, please arrive at the stadium after the gates open.
・Please refrain from waiting near the players' bus area and staff entrance.
・Those without tickets should not come to the stadium or its surrounding areas.
Please comply with the J.League Unified Prohibited Rules (J.League Common Spectator Manners & Rules), the FC Tokyo Soccer Match Operation Management Regulations, and the "J.League COVID-19 Response Guidelines".

□Q&A
Q1. Is there a shuttle bus?
A1.10,000 people limit matches will not have shuttle bus service. Please use the regular bus service.

Q2. Will AO-AKA PARK be held?
A2. At Onigiri Maru Square and 15 food trucks at Ajipanda Square, AO-AKA PARK will be held.

Q3. Is it allowed to bring food and drinks containing alcohol?
A3. Bringing alcohol is prohibited. To ensure proper spectator manners inside the stadium, drinking alcohol on the premises is not allowed. Bringing food and drinks other than alcohol is not restricted. However, as usual, containers such as bottles and cans must be transferred to paper cups.

Q4. Are there food and drink stalls inside the stadium?
A4. Stadium shops are open for business. However, alcoholic beverages are not sold. Please check the official homepage for the operating stores.

Q5. Is there a merchandise shop?
A5. The merchandise store will be open, but sales will be conducted on a smaller scale than usual. To avoid crowding, please also consider using the official online shop.

Q6. Is there a capsule toy machine?
A6. Gachapon machines are available for purchase, but instead of using the usual vending machines, products will be handed over by sales staff. Also, please refrain from actions that cause close contact, such as exchanging products.