In the case of strict security measures and matches under strict security conditions, in addition to the existing J-League common viewing manners & rules, we will proceed with preparations in accordance with the newly established "J-League Guidelines for COVID-19 Response" as a measure against the novel coronavirus infection.
*As of October 1 (Friday)
□What is required of all attendees
(1) If you are unable to attend, please have the courage to reconsider.
・If you are not feeling well (e.g., if you have symptoms such as fever, cough, sore throat, fatigue, or abnormalities in taste and smell)
・If there are suspected cases of infection among cohabiting family members or close acquaintances
・If you have traveled to or had close contact with someone residing in a country or region that has been subject to entry restrictions or observation periods mandated by the government within the past 14 days.
・If you have a history of positive PCR test and fall under the following categories:
① For symptomatic individuals, within 72 hours after symptoms have improved (even if more than 72 hours have passed since symptoms improved, but less than 10 days from the onset date)
② For asymptomatic individuals, less than 10 days after a positive PCR test
(2) Please do not engage in handshakes, hugs, or similar gestures.
(3) Please maintain social distance. (During entry and exit, in restroom lines, etc.).
※Please avoid using the restrooms and concession stands, especially just before the match starts and during halftime, as they tend to be crowded.
(4) Please wear a mask at the stadium.
※Announcement by the Ministry of Health, Labour and Welfare states that even after receiving the vaccine, please continue to wear a mask as a preventive measure against infection.
* Those who are not wearing masks will be approached by staff, so we appreciate your understanding and cooperation.
Children under 2 years old can enter and watch without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children). For preschoolers aged 2 and older, wearing a mask is recommended, but if they do wear a mask, we ask that parents and surrounding adults pay close attention to the child's condition. If the child is feeling unwell or if it is difficult for them to wear a mask continuously, there is no need to force them to wear one. If not wearing a mask, we appreciate your cooperation in implementing infection prevention measures, such as maintaining social distance.
* The points for preventing heat stroke in the "New Lifestyle" announced by the Ministry of the Environment and the Ministry of Health, Labour and Welfare are here
(5) Please wash your hands and disinfect your fingers frequently.
※Please bring your own disinfectant (portable bottles, etc.) as much as possible for infection prevention.
(6) Bringing alcohol is prohibited. Drinking inside the venue is strictly prohibited.
* In the unlikely event that you find something, we will collect it. (No returns)
□ Items to bring for new viewing
When coming to the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief
□ Entry and exit to the stadium
(1) Your temperature will be measured at the entrance gate, and if it is 37.5 degrees or higher, you will not be allowed to enter.
Please note that refunds will not be issued even if entry is denied. Additionally, we may ask for your contact information when denying entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
※From the perspective of infection prevention, please bring hand sanitizer in a portable bottle and disinfect your hands frequently.
(3) There will be no organization of waiting lines to secure entry order before the venue opens.
Please do not form a waiting line around the stadium in advance.
The gate opening time is 120 minutes before the match starts, but it may change.
If there are any changes, we will inform you on the official homepage.
*Please arrive with plenty of time to help disperse the crowd.
*To prioritize safety, entry may take longer than usual.
(4) Please enter through the gates below according to your seat type. (See the diagram below)
・Main Gate 3
Main SS Reserved Seats, Main S Reserved Seats
・North Gate 2
Home UF Reserved Seats, Home Seats
・Back Gate 2
Back Center UF Reserved Seats, Back Center Reserved Seats, Back UF Reserved Seats, Back Seats, South Side Seats, Pitch Side Seats, Blue Lock Seats
・South Gate 1
Visitor Seats
(5) Re-entry will be conducted by the following method.
When exiting the stadium at the gate, please be sure to have your ticket stub or QR ticket with you.
Please present your ticket stub or QR ticket at the gate, and we will distribute a re-entry card.
③You can re-enter once the re-entry card has been confirmed.
Re-entry gates: Main Gate 4, Back Gate 3, Back Gate 1 (see above)
Re-entry hours: From opening (scheduled for 12:00) until halftime
(6) We will not implement regulated exits, but we ask for your cooperation in infection prevention measures, such as staggering times.
We kindly ask for your cooperation in maintaining distance from those around you when exiting the venue.
□Events and Stalls
(1) Events will be conducted with sufficient consideration for social distancing.
※Information regarding the events to be held will be provided on the official homepage and other platforms.
(2) Greeting of the mascot outside the venue and in the concourse is not allowed.
※Details about mascot appearances will be provided on the official homepage and other platforms.
(3) Food and beverage (excluding alcohol) sales will be conducted.
※Alcohol sales are not conducted. Additionally, bringing alcohol is prohibited.
Drinking inside the venue is strictly prohibited. If discovered, it will be confiscated. (No returns)
* Information about the food and beverage vendors will be provided on the official homepage and other platforms.
(4) Merchandise sales will be conducted.
*The stores where sales will be conducted will be announced on the FC Tokyo Official Homepage and other platforms.
(5) No smoking areas will be established inside the stadium.
□Viewing Method
(1) All seats are reserved. Moving from your seat during the match is prohibited.
※Do not sit next to each other without spacing, move to the front of the stands to cheer for the players, move to a dry area in case of rain, etc.
(2) Watching the game while wearing the visiting team's uniform or merchandise is only allowed in the "Visitor Seats." Cheering for the visiting team (only clapping and hand clapping) is also only allowed in the "Visitor Seats."
(3) Even outside the stadium, please ensure social distancing and avoid behaviors that pose a risk of infection, such as loud shouting, singing, cheering, and crowding.
(4) According to the J-League's guidelines for responding to the novel coronavirus infection, it is stated to maintain a distance of about one seat in front, behind, and to the sides, but we will sell tickets with a spacing of three seats to the left and right.
Support Style
The prohibited actions are as follows.
・Inciting cheers
・Cheering with voices such as singing, whistling
・Waving or spinning towels, scarves, and flags including large flags
・Use of megaphones including loudspeakers
・Drums and other noise-making instruments
・High-fives and linking arms
・Cheering using big flags
・Acts that disturb other spectators, such as displaying gate flags on seats
・Watching while standing continuously
*All spectators except those in standing areas must be seated while watching.
*Clapping and hand clapping are permitted.
*The use of drums, cheering clappers, and other noise-making instruments that can be played at your seat may be allowed at the discretion of the host club; however, FC Tokyo continues to prohibit these activities to prevent infection spread and avoid conflicts among attendees.
□Regarding the display of banners (flags, horizontal banners, etc.)
The locations for displaying banners (flags, horizontal banners, etc.) are designated. Please refrain from displaying them outside the specified areas. Follow the instructions of the staff when displaying banners.
【Designated Banner Submission Locations】
<FC Tokyo Banner>
・Lower Stand
Home seats, South side seats, front area of the boundary line, Back seats, Back center seats (partially)
・Upper Stand
Home seats, Home UF designated seats, North side of back seats, Back UF designated seats, middle aisle and top railing of Back center UF designated seats
<Visitor Team Banner>
Lower Stand: Front row of visitor seats
【Banner Display Time】
<FC Tokyo Banner>
If you are preparing banners (flags, banners), please gather at the "Euro Sports Ajinomoto Stadium Store Side Triangle Plaza" 120 minutes before the opening.
For those who prepare in advance, temperature checks will be conducted, and entry will not be permitted if the temperature is 37.5 degrees Celsius or higher. Thank you for your understanding.
Additionally, displaying banners (flags, streamers) after the gates open is also possible.
<Visitor Team's Banner>
It will be displayed after the gates open.
* Pre-posting is not possible.
* Please confirm with the staff in advance and follow their instructions when posting.
* The use of duct tape when installing banners is prohibited.
□Other Prohibited Actions
・Please arrive at the stadium after the gates open.
・Please refrain from waiting near the players' bus area and staff entrance.
・If you do not have a ticket, please do not come to the stadium or its surrounding areas.
Please comply with the J.League Unified Prohibited Rules (J.League Common Spectator Manners & Rules), the FC Tokyo Soccer Match Operation Management Regulations, and the J.League COVID-19 Response Guidelines.
□Q&A
Q1. Is there a shuttle bus?
A1. Shuttle buses will not operate for matches with a 10,000-person limit. Please use the regular route buses.
Q2. Will the Aoaka Park be held?
A2. Aoaka Park will be held with 15 food trucks at Onigiri Maru Square and Ajipanda Square.
Q3. Can I bring food and drinks containing alcohol?
A3. Bringing alcohol is prohibited. To ensure proper stadium manners, drinking alcohol inside the stadium is not allowed. Bringing food and drinks other than alcohol is not restricted. However, as usual, bottles and cans must be transferred to paper cups.
Q4. Are there food and drink stands inside the stadium?
A4. Stadium stands are open. However, alcoholic beverages are not sold. Please check the official homepage for operating stores.
Q5. Are there merchandise shops?
A5. Merchandise shops will be open but with a reduced scale compared to usual. To avoid crowding, please consider using the official online shop.
Q6. Is there a capsule toy machine (gacha gacha)?
A6. Capsule toys are sold, but not through the usual machines; products will be handed over by staff. Also, please refrain from actions that cause crowding, such as exchanging products.