[Updated: 11/9]
We have made some changes to our cheering style in response to the updated J-League COVID-19 guidelines.
Regarding matches during the COVID-19 pandemic, in addition to the J.League's common spectator manners and rules, we will also be following the newly established J.League COVID-19 Infection Control Guidelines as part of our preparations.
There is a possibility that restrictions, transition periods, and operating methods may change suddenly depending on the spread of the new coronavirus infection, government announcements, and decisions of each local government.
□Things required of all visitors
(1) Please refrain from attending if you are feeling unwell.
・If you are feeling unwell (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
・If you have close contact with someone who is suspected of being infected with COVID-19, such as a family member or close acquaintance
・If you have traveled to a country or region where the government has imposed entry restrictions or a post-arrival observation period within the past 14 days, or if you have had close contact with a resident of such country or region
・If you have a history of testing positive for PCR,
① If you have symptoms, within 72 hours after your symptoms have improved (even if it has been more than 72 hours since your symptoms improved but less than 10 days since the onset of symptoms).
② If you are asymptomatic, within 10 days after testing positive for PCR.
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please use the restroom or shop during the game or halftime as it may be crowded, if possible, please use it at a different time.
(4) Please wear a mask at the stadium.
※As announced by the Ministry of Health, Labour and Welfare, please continue to wear masks as a preventive measure even after receiving the vaccine.
※We will ask those who are not wearing masks to cooperate and understand. Thank you for your understanding and cooperation from our staff.
※Children under 2 years old can enter and watch the game without wearing a mask, as stated in the announcement from the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children). We recommend that children over 2 years old wear a mask, but if they do, please make sure that parents and other adults around them pay close attention to their child's condition. If the child is not feeling well or if wearing a mask continuously is difficult, there is no need to force them to wear one. If the child does not wear a mask, we kindly ask for your cooperation in other infection prevention measures such as social distancing, along with the parents.
※Points for preventing heat stroke in the "New Lifestyle" announced by the Ministry of the Environment and the Ministry of Health, Labour and Welfare can be found here
(5) Please wash your hands and disinfect your hands frequently.
※Please bring disinfectant (portable bottle, etc.) from the perspective of infection prevention.
(6)Alcohol will be sold.
Drinking alcohol can make you feel more confident and prone to speaking loudly, increasing the risk of infection. If you are drinking alcohol, please refrain from speaking loudly and causing inconvenience to other visitors, and kindly understand and cooperate in preventing the spread of infection.
※Alcoholic beverages will be sold until the end of business at each sales outlet.
※Please transfer the contents of the bottle or can to a paper cup.
□ Items to bring when watching a game
When visiting the stadium, please bring the following items in addition to your ticket.
・Mask
・Handkerchief
Entrance and Exit to the Stadium
(1) Your temperature will be measured at the entrance gate. If it is above 37.5 degrees, you will not be allowed to enter.
Even if we refuse admission, we will not refund, so please understand in advance. Also, when refusing admission, we may ask for your contact information.
(2) Hand sanitizers will be installed at all entrances. Please be sure to disinfect your hands.
*Please bring disinfectant in a portable bottle or similar and frequently disinfect your hands from a prevention standpoint against infection.
(3) We do not organize the waiting line to secure the order of admission before the opening.
Please refrain from forming a pre-waiting line around the stadium.
The opening time is 120 minutes before the start of the game, but it may change, so please check the FC Tokyo Official Homepage.
※Please arrive with plenty of time to spare in order to disperse the crowds.
※Please note that it may take longer than usual to enter due to prioritizing safety.
(4) Please use the following gates for each seat type as much as possible to avoid congestion. (See the diagram below)
・Main Gate 3
Main SS Reserved Seat, Main S Reserved Seat
・North Gate 2
Home UF Reserved Seat, Home Seat
・Back Gate 2
Back Center UF Reserved Seat, Back Center Reserved Seat, Back UF Reserved Seat, Back Seat, South Side Seat, 7-Eleven Seat, Pitch Side Seat
・South Gate 1
Visitor Seat
(5) Re-entry will be conducted using the following method.
①Please make sure to have your ticket stub or QR ticket with you when exiting the stadium at the gate.
At gate ②, please present your ticket stub or QR ticket to receive a re-entry card.
③You can re-enter once you have confirmed your re-entry card.
Re-entry gates: Main Gate 4, North Gate 1, Back Gate 1 (see diagram above)
Re-entry time: From opening (scheduled for 12:00) until halftime
(6) There will be no restrictions on exiting, but we ask for your cooperation in preventing infection by adjusting your time, etc.
※Please understand and cooperate by leaving enough space between you and others when leaving the field, even when you are being sent off.
□Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
*Information about the events will be provided on the official homepage and other sources.
(2) Greetings by the mascot outside the field and in the concourse are not allowed.
*Mascot appearance details will be announced on the official homepage, etc.
(3) Food and drink sales will be conducted.
*Information on the food and beverage vendors that will be implemented will be provided on the official homepage, etc.
(4) Goods will be sold.
*The stores where the sale will be held will be announced on the official homepage, etc.
(5) No smoking areas are installed inside the stadium.
□How to Watch
(1) All seats are reserved. Moving from your seat during the game is prohibited.
※You can sit next to each other without leaving a gap, move to the front of the stand and call out to the players, or move to a dry place in case of rain.
(2) The lower home and visitor seats can be used as standing areas for cheering.
The standing area (lower home general admission) does not require standing. It is an area where you do not have to tell people to sit down. Standing and watching in other areas is prohibited.
(3) Wearing visitor's goods is only allowed in the following areas.
Visitor Seats, Main SS Reserved Seats South Side, Main S Reserved Seats South Side
※Main SS designated seat south side, Main S designated seat south side is a mixed area.
※The designated seats for wearing the visiting team's uniforms and merchandise, as well as cheering for the visiting team, are the "Main SS Designated Seats South Side", "Main S Designated Seats South Side", and "Visitor Seats" mentioned above. All other seats will be designated as FC Tokyo cheering seats.
(4) Even outside the stadium, please maintain social distance and avoid behaviors that pose a risk of infection, such as shouting, singing, and gathering closely together.
(5) Please sit in a checkerboard pattern with one seat empty in front, behind, and on both sides, in accordance with the J.League's new coronavirus infection control guidelines.
Support Style
(1) The following actions are prohibited.
・Encouraging support (excluding leading hand clapping by drums)
・Waving or spinning large flags
・Using megaphones including Tramega
・High fives, shoulder huddles
・Cheering with big flags
・Actions such as displaying gate flags in seats that may disturb other customers
・Watching while standing (excluding lower level home seats and visitor seats)
※Applause and hand clapping are allowed.
(2) Use of Musical Instruments
・Available instruments: drums only (other instruments cannot be used)
・Available seats for drums:
1. Some seats in the lower level of the home section (seat numbers: N17 161-174, N16 161-174, N15 161-173)
2. Lower level of the visitor section
(3) Use of Flags
Definition of a small flag: Flag portion (less than 1m in height x less than 1m in width) + pole less than 1m
※If the size of the flag and pole is 1m or more at any one place, it will become a large flag.
Please note that the use of the large flag is not allowed.
□Banner (flags, banners, etc.) display
Banner (flags, banners, etc.) display locations are designated. Please refrain from displaying them in locations other than the designated ones. Please follow the instructions of the staff when displaying them.
[Banners Submission Designated Location]
<FC Tokyo Banners>
Lower Stand
Home Seats, Back Seats, Back Center Seats (some), South Side Seats, Front of Boundary Line Area
Upper Stand
Home Seats, Home UF Designated Seats, North Side Back Seats, Back UF Designated Seats, Back Center UF Designated Seats Middle Aisle and Top Railing Section
<Visitor Team Banner>
Lower Stand
Front Row of Visitor Seats
[Banner Display Time]
<FC Tokyo Banner>
For those who are preparing banners (flags, banners), please gather at the "Euro Sports Ajinomoto Stadium Store Side Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
For those who have made preparations in advance, please note that we will also conduct temperature checks. If your temperature is above 37.5 degrees, you will not be allowed to enter. Additionally, banners and flags can also be displayed after the gates open.
<Visitor Team Banner>
This will be displayed after the gates open.
※Pre-display is not possible.
※Please confirm with the staff in advance and follow their instructions when posting.
※The use of gum tape when attaching banners is prohibited.
□Other Prohibited Items
・Please arrive at the stadium after the opening time when visiting.
・Please refrain from waiting for players or staff near the player bus area.
・If you do not have a ticket, please do not come to the stadium or its surrounding area.
Please follow the J-League Unified Prohibited Rules (J-League Common Viewing Manners & Rules), FC Tokyo Soccer Match Operation Management Regulations, and J-League New Coronavirus Infection Control Guidelines.
□Q&A
Q1. Is there a shuttle bus?
A1. It is currently being arranged. Details will be announced on the official homepage when they are decided.
Q2. Will AO-AKA PARK be held?
A2. We plan to hold AO-AKA PARK with 15 food trucks at Onigiri Maruhiro Square and Ajipanda Square.
Q3. Can I bring in drinks and food containing alcohol?
A3. You can bring in alcohol. However, as usual, bottles and cans must be transferred to paper cups.
Q4. Are there any food and drink vendors inside the stadium?
A4. We operate a stadium store. Please check the official homepage for store information.
Q5. Is there a merchandise store?
A5. The merchandise store will be open for business, but sales will be reduced in scale compared to normal times.
Please also consider using the official online shop to avoid congestion.
Q6. Are there any gacha gacha machines?
A6. We are selling products, but please refrain from activities that may cause crowding, such as exchanging goods.
