[Updated on 9/13]
On Sep 9 (Fri), the J League announced a revision of the cheering guidelines, changing the entry limit for viewing areas other than the cheering area from 50% to 100%. However, due to infection control measures, the cheering area will continue to operate at a maximum of 50% capacity, as seating distance must be maintained. ◇For more details on the revised cheering guidelines, please see here
We will hold the home games on October 2 as "matches applicable for vocal support."
In preparation for the event, please check the changes and important notes compared to regular matches. Additionally, for those who have chosen the refund method for the home free seating SOCIO and for those who purchased tickets for the latter half of 2022, we have set a period for accepting refund requests. If you wish to request a refund, please apply within the specified period.
□Target Matches
①October 8 (Saturday), 2022 Meiji Yasuda J1 League
Sec. 32 Match against Shonan Bellmare
(15:00 Kick-off / Ajinomoto Stadium)
②October 12 (Wed) 2022 Meiji Yasuda Life Insurance Company J1 League
Sec. 25 Cerezo Osaka match
(19:00 kickoff/Ajinomoto Stadium)
* The matches on Aug 8 (Sun) against Yokohama F.Marinos and on Sep 18 (Sun) against SANGA S are not included. Please note that the matches will be held with the same viewing manners as before.
□ Notes
1. Establishment of cheering area
Only the following seat types will be designated as the "cheering area" with a checkerboard seating arrangement
・ Home free seating lower tier
・Visitor Free Seating Lower Level
※Each upper stand is not a "Cheering Area"
* Ticket checks will be conducted when entering the "Cheering Area," so please present your ticket when entering that area.
* It is mandatory to wear non-woven masks in the same area.
Food and drinks are allowed in situations where there is no vocal support before the match, during halftime, and after the match (bringing alcoholic beverages is not allowed). Even before the match, during halftime, and after the match, if vocal support is being conducted, as well as during the match, food and drinks are not allowed (however, hydration excluding alcoholic beverages is permitted).
The seat change service to free seating for SOCIO designated seat holders is available for this match, but please note that if the relevant seat type is sold out, you will not be able to change your seat type.
[Seat Map]
【About Seat Spacing】
For this match, only the home and visitor free seating areas designated as the "Cheering Area" will have a checkerboard seating arrangement with one seat empty in front, behind, and on both sides.
*Due to the structure of the stadium, there may be areas where the seating is not arranged in a regular pattern. Thank you for your understanding.
Tickets will be sold with seats filled except for the cheering area.
Regarding the viewing of 2.SOCIO and corporate annual ticket holders
Based on the revised J-League guidelines for COVID-19 and the government's basic response policy announced on Sep 9 (Mon), the cheering area will have a 50% capacity limit, while all other areas will be at 100% capacity.
As mentioned earlier, the "cheering area" will have spaced seating, but outside of the "cheering area," seating will be arranged closely together.
[To all SOCIO members]
Seating with space between seats will only be available in the lower section of the home free seating, so it will be conducted under Pattern A. Regardless of the advance seating method, refund method, or tickets for the next six months, you can enter with a SOCIO card.
Only home free seating SOCIO members who choose the refund method and have purchased tickets for the next six months will be accepted for refunds. (See below 3.)
Additionally, for those home free seating SOCIO members who wish to watch in the "Cheering Area", please obtain an entry ticket for the "Cheering Area" in advance, so those who wish to do so, please do not forget to complete the procedure (see below 4.)
【For Corporate Annual Ticket Holders】
Corporate annual ticket holders can use the exchange voucher.
Please bring your exchange ticket for the match and proceed to the exchange tent for processing.
* For those with home free seating, we will ask for your preference for lower or upper levels at the time of exchange and provide accordingly.
3. Refund Method Selection - Regarding Refunds for Home Free Seating SOCIO Tickets for the Next Six Months
Regarding the refund method and tickets for the next six months, it is stated at the time of sale that "Refunds will be provided for matches that are held with restrictions and require seating with space between seats."
For this match, home free seating attendees will need to maintain a distance between seats in certain areas. Therefore, we will accept refunds for those who wish to choose a refund method and have purchased home free seating SOCIO tickets for the next six months.
[How to Apply for Refunds]
We have published the application form URL on the members-only My Page for SOCIO members who have purchased home free seating tickets for the next six months. Please log in to your members-only My Page and access the application form from the [Notification Announcement].
◇Member-only My Page is here
※Refunds will be processed after the season ends
*Those who have applied for a refund will not be able to enter the Shonan Bellmare match on Oct 8 (Sat) and the Cerezo Osaka match on Oct 12 (Wed) with their SOCIO card. Additionally, the rights for resale and transfer will also be lost.
※ Refund applications are common for both matches on Oct 8 (Sat) against Shonan Bellmare and Oct 12 (Wed) against Cerezo Osaka. Please note that applications for only one of the matches cannot be accepted.
* For those who have applied for a refund, please note that due to system settings, the resale and transfer period for the match against Kawasaki Frontale on November 5 (Saturday) may be shortened.
[Refund Application Deadline]
Until September 7, 2022 (Wed) 23:59* The application period has ended.
4. Admission Method for the "Cheering Area" for Home Free Seats SOCIO Members
As many SOCIO members are expected to attend, please obtain an admission ticket in advance to enter the "Cheering Area".
▼ Ticket Acquisition Start Date
<Oct 8 (Sat) Shonan Match>
Sep 16 (Fri) 10:00~
<Oct 12 (Wed) C Osaka Match>
Sep 20 (Tue) 10:00~
* Once the sales for the cheering area (Home Free Lower) have ended, home free seat SOCIO members will no longer be able to obtain "entry tickets." If you wish to do so, please complete your procedures as soon as possible.
▼ How to Obtain Entry Tickets (For Home Free Seat SOCIO Members Only)
① Access the ticket sales page for FC Tokyo
② Select [Cheering Allowed] Home Lower
③ Select [FC Tokyo] [Home Free Seat SOCIO Eligible] "Cheering Area" Entry Ticket / QR Ticket (J Ticket)
④ Select [1 Ticket] in the quantity selection (Selecting more than 1 ticket will result in an error)
⑤ Confirm the details and select "Proceed to Purchase"
⑥ Select payment method "No Payment" and receipt method "QR Issuance"
⑦ Agree to the terms of use, check the box, and select "Confirm Purchase" to complete the acquisition
After obtaining your admission ticket, it will be displayed in the "Ticket List / QR Issuance" section of the account menu in your My Page.
On the day of the match, please present your "SOCIO card" at the entrance gate and your "QR ticket" (admission ticket) at the entrance to the cheering area.
【Oct 8 (Sat) Shonan Bellmare Match Ticket Sales Schedule】
Sep 16 (Fri) 10:00 【For Home Free Seating SOCIO Members】 "Cheering Area" Ticket Exchange Begins
Sep 17 (Sat) 10:00 Members Pre-Sale
Sep 24 (Sat) 10:00 General Sale
【Oct 10 (Tue) Cerezo Osaka Match Ticket Sale Schedule (Tentative)】
Sep 20 (Tue) 10:00 【For Home Free Seating SOCIO Members】 "Cheering Area" Ticket Exchange Begins
Sep 21 (Wed) 10:00 Members Pre-Sale
Sep 28 (Wed) 10:00 General Sale
Once the ticket exchange and sales begin, they will end as soon as the maximum number of seats in the cheering area is reached. If the maximum is reached on the ticket exchange start date, there will be no ticket sales. Additionally, for those who have not obtained tickets, SOCIO members can watch from the upper section of the home free seating or change to the back free seating as described in section [5] below.
※This also applies to all SOCIO members who purchased home free seating tickets for the next six months.
You can exchange one admission ticket per SOCIO number.
For resale tickets, please refer to the 'Home Free Seating Upper Level'.
If you only have transferred tickets, you will be guided to the "Home Free Seating Upper Level". However, if you have obtained a ticket for the "Cheering Area" in advance, you can also transfer that ticket to gain entry to the "Cheering Area".
【Flow for entering the 'Cheering Area'】
(1) Please enter the stadium using your SOCIO card as usual.
* Admission tickets for the 'Cheering Area' cannot be used for entry.
(2) When entering the 'Cheering Area', please present the 'Cheering Area' admission ticket (QR code) that you obtained in advance.
* Entry to the "Cheering Area" with a SOCIO card is not allowed.
5. Regarding the Change of Seat Type to Back Free Seats
On the day of the match, we will accept changes to back free seats for those who have purchased corporate annual tickets for home free seating SOCIO and home free seating. Please come to the main and back member reception tent on the day of the match.
[Target]
・For all SOCIO members with home free seating (both advance seating arrangement and refund method)
・All corporate annual ticket holders who purchased home free seating (please exchange for paper tickets at the corporate annual ticket exchange booth before entry)
【Reception Location】
Club Support Member Booth (Main/Back)
【Reception Hours】
From opening to the end of halftime
【Price】
Adults: 600 yen
U-18: 200 yen
* Payment is cash only