NEWSNews

2020.7.20[Ticket]

[7/20 Update] [Important] Ticket Handling for Future Games


[7/20 Update]
The 8/1 Tosu match has been changed to a game held under strict security measures (strong restrictions) with a limit of 5,000 people, so we have added an update.
◇For tickets to the Tosu match, click here


[7/9 Update]
We have added information about ticket sales for matches held under strict restrictions (with relaxed limitations) with a 50% capacity limit for each seat type.



The J.League has decided to resume the J1 League from July 4th (Sat) for the 2020 Meiji Yasuda J.League, which has postponed matches due to the impact of the new coronavirus.

Starting with "Remote Match (holding games without spectators)", we plan to gradually transition to holding games with spectators. Please check the following for ticket handling at each stage. For undecided parts, we will inform you as soon as details are decided.
There is a possibility that restrictions, transition periods, and operating methods may change suddenly depending on the spread of the new coronavirus infection, government announcements, and decisions of each local government.

▷Remote Match (Match held without spectators) Details here
▷Match held under strict security measures (5,000 person limit) Details here
▷Match held under heightened security measures (50% capacity for each seat type) Details here

▼During the super strict security period and the strict security period, there are major changes in the matches.
①All seats are designated seats.
In order to identify and notify close contacts in case of infection, please be seated in designated seats.Please note that seats cannot be changed after purchase.
In addition, due to restrictions on entry and designated seating, the seat allocation and prices may differ from regular matches, so please be careful when purchasing.
Seats up to the 19th row of the lower stand are expected to get wet in the rain. On the day, please refrain from moving to seats or aisles under the roof or those that are vacant, in order to prevent the spread of infection. Please make sure to watch the game from the seat you have purchased, so please be careful when purchasing.
With the conversion to all reserved seating, SOCIO priority entry will not be implemented.

②Tickets will only be sold through FC Tokyo (J-League Tickets)
For the purpose of identifying and notifying close contacts in case of an outbreak, tickets will only be sold through FC Tokyo (J-League Tickets), similar to the previous point.

③Seat Spacing
To prevent the spread of infection, please sit with 1-3 seats of space between you and others in front, behind, and to the left and right of you. Even family members who come to the venue together should sit with space between them (lap seating is allowed for preschoolers).

④Tickets will go on sale approximately 1 week before the match
Due to the possibility of changes in match restrictions depending on the spread of the new coronavirus infection, tickets will be sold for each match and the sales period will start approximately 1 week before the match. In addition, Pre-sale, advance sale, and general sale will all start at 8:00 AM.

⑤Temperature Check
On the day of the match, temperature checks will be conducted at the entrance gate. If your temperature is 37.5℃ or higher, you will not be allowed to enter even if you have a ticket, so please understand.

⑥Exit by Area
When exiting, please follow the designated exit for the area where you were seated. Please follow the announcements.

There are many points that are different from usual, regardless of tickets. We will inform you of the operation method for restricted games at a later date, so please check it. In addition, the J-League has released the New Coronavirus Infection Control Guidelines, so please also check the information, understanding, and cooperation for fans and supporters.
(Protocol 7: Please check the XXVII. Fan and Supporter section for limited match hosting)

▼Definition of consecutive seats when there is a gap between seats and precautions when purchasing tickets

Match held under strict security measures (strong restrictions) (5,000 person limit)

As mentioned above, when holding a limited game, please sit with space between seats.
The above diagram shows the seating arrangement for matches held under strict security measures (strong restrictions) with a limit of 5,000 people. During matches held under strict security measures (strong restrictions), the main side (Main SS, Main S) and back side (Back, Center) will have a distance of two seats between them, while the North side (Home) will have a distance of two seats up to the 17th row, and a distance of three seats from the 18th row onwards. The upper level will have a distance of three seats between all seats.
Therefore, when purchasing, please consider it as consecutive seats if there are 1 to 3 empty seat numbers.<br/><br/><During the state of emergency (relaxed restrictions) match (50% capacity for each seat type)>
During the state of emergency (relaxed restrictions) match (50% capacity for each seat type), please leave one seat empty in all areas.

Therefore, when purchasing, please consider it as a consecutive seat if there is a vacant seat number 1 seat.


※If you purchase seats automatically selected, even if they are consecutive seats according to the above rules, "We were unable to provide consecutive seats. We will prepare seats that are separated. If there is no problem, please check the approval and proceed with the procedure as it is." will be displayed as a cautionary message on the system, but please proceed as it is.
(Example)
<Match held under strict security measures (strong restrictions) (5,000 person limit)>
When selecting 2 seats, if you obtain "Row 1, Seat 1 and Row 4, Seat 1", Seats 2 and 3 in Row 1 are not for sale, so please consider purchasing adjacent seats.


Strict Alert Status (Relaxed Restrictions) Match Held (50% Capacity Limit for Each Seat Type)
When selecting 2 tickets, please note that if you select "Row 1 Seat 1" and "Row 1 Seat 3", "Row 1 Seat 2" will not be available for purchase. Please consider this as a consecutive seat.



In addition, please note that it is not always possible to reserve adjacent seats due to system limitations. Therefore, we recommend purchasing tickets by selecting individual seats.


[Remote Match (Game held without spectators)]
▽Target Match (Scheduled) *As of 6/24 (Wed)

<2020 Meiji Yasuda Life J1 League>
July 8 (Wed) Sec. 3 FC Tokyo vs Kawasaki Frontale (19:30 Kickoff / Ajinomoto Stadium)

You cannot watch the game at the stadium. Please refrain from coming to the stadium or its surrounding areas as there is a possibility of considering measures such as postponing the game.
Even if you cannot come to the stadium, the team will fight with the support of fans and supporters. We ask that you please watch on DAZN.
You can join here if you are not a member yet.
[Click here to join DAZN]https://prf.hn/click/camref:1101l38W9/creativeref:1011l20497



[Match held under strict security measures (strong restrictions) (5,000 person limit)]
▽Target Match (Scheduled) *As of 6/24 (Wed)
<Meiji Yasuda J1 League>
・July 18 (Sat) Sec. 5 FC Tokyo vs Urawa Reds (19:00 Kickoff / Ajinomoto)

▽Seat Map

※During the game, please refrain from standing and watching.

▽Price List




▽Ticket Sales Process

※We will inform you of the headline news at the start of the lottery application for each target match, so please check it.

<For SOCIO Members Only>

We will conduct a lottery application for those who are 2020SOCIO members to purchase tickets during the pre-sale period.
・Eligible members: 2020SOCIO members
※All 2020SOCIO members are eligible, regardless of whether they have applied for a refund or not.

・Number of tickets: 1 ticket per SOCIO number (up to 2 SOCIO numbers can be applied for at the same time)
※Customers who have purchased "Family" or "Family 2" tickets are also eligible to apply for 1 ticket each with "F1" or "F2" SOCIO numbers.
・Price: Member price
※Winners can purchase tickets during the pre-sale period.If the pre-sale period has passed, the winning rights will be invalid, so please make sure to purchase during the pre-sale period.
※We do not accept seat preferences at the time of lottery application. Winners will be chosen on a first-come, first-served basis.
※If tickets are not sold out during the pre-sale period, they can be purchased at the member price from the pre-sale date (up to 2 tickets per match).

We will be selling pair seats through a lottery for those who have pair seats. We will send you a separate notification by mail, so please check it.

<For corporate annual ticket holders>
Similar to SOCIO, we will conduct a lottery for those who can purchase at member prices during the pre-sale period.
※For details on the lottery method and advance sales, we will send them separately by mail.

<For Club Support Members Only>
If not sold out in advance sales, you can purchase at member price from the advance sales date (up to 2 tickets per game).
※During matches held under strict security measures (strong restrictions), there will be no exchange of home free seat benefit tickets or invitations for back SU designated seats. We ask for your understanding.

<Wheelchair seats and magnetic loop seats>
We will inform you of the details as soon as they are decided.

<Visitor seats>

For the prevention of infection spread, they will not be installed.

▽Purchasing method
For "identification and notification of contacts in case of infection", tickets will only be sold through FC Tokyo (J-League ticket). Please understand that they will not be sold at convenience stores or on the day of the match at the stadium.
To minimize contact between customers and staff, we recommend purchasing QR tickets.
◇Ticket FC Tokyo here
※Please note that if you choose to pay at a convenience store, the payment and ticket issuance must be completed on the same day as the application date.

(Updated on 7/9)

[Match held under strict security measures (relaxed restrictions) (50% capacity for each seat type)]
▽Target Match (Scheduled) *As of 7/9
<Meiji Yasuda Life Insurance J1 League 2020>
・August 1 (Sat) Sec. 8 FC Tokyo vs Sagan Tosu (19:00 Kickoff / Ajinomoto Stadium)
*The Tosu match on 8/1 (Sat) has been changed to a match held under extremely strict security measures (strong restrictions) with a limit of 5,000 people.
For more details, please check here.

▽Seating Chart

▽Price List


※Tickets will not be sold at the venue on the day of the match.

▽Ticket Sales Process


Dear SOCIO members,
We will be conducting a pre-sale period for 2020 SOCIO members.
※No lottery will be conducted during matches held under strict security measures (strong restrictions) (5,000 person limit). All tickets will be sold on a first-come, first-served basis.
・Target audience: 2020SOCIO members
※All 2020SOCIO members are eligible, regardless of whether they have applied for a refund or not.
・Number of Rights: 4 per SOCIO number
・Price: Member Price

For pair seats, due to the seating arrangement, even during times of heightened security (with relaxed restrictions), they will be sold through a lottery system. Please apply through the application form that we will send to you by mail. We apologize for any inconvenience and appreciate your understanding.

【Corporate Annual Ticket Holders】
We will also be implementing advance sales like SOCIO.
※Details such as pre-sale and advance sale will be sent separately by mail.

<For Club Support Members Only>
If not sold out in advance sale, Club Support Members for 2020 can purchase tickets at member price (up to 4 tickets per game) starting from the advance sale date.
In addition, you can use the home free seat benefit ticket.
About Special Ticket Usage
・Target Seats: Lower and Upper Home Seats and Lower North Side Back Seats
※No general admission seats will be available as the game will be held under strict security measures. Please understand that you will need to exchange your ticket for a reserved seat using your coupon code. There will be no additional charge.
・Exchange start date and time: Pre-sale date 8:00 AM~
※Please note that the exchange will end when the designated seats are sold out.
・Exchange method
Please proceed to the Club Support Member exclusive ticket exchange page.
◇To exchange for Big Frames/Middle/Regular, click here
◇To exchange for U-18, click
here

□Notes
・Please proceed to exchange one seat per coupon code. If you have multiple coupon codes, please enter them one by one and proceed with the exchange individually.
・For U-18 members, the seats will also be spaced out when exchanging.
・Please note that it may be difficult to exchange for adjacent seats, as the exchange will be done individually.
・If the designated seats are not sold out by the day before the game, ticket exchange will be available at the venue. We will inform you separately if this is the case. However, in order to avoid congestion at the game venue, we ask that you exchange your tickets in advance as much as possible.
・If you join 2020SOCIO and have already purchased tickets, you can purchase an additional 4 tickets as a Club Support Member by linking your Club Support Member number to your J-League ID. Please be sure to link it to your own J-League ID.
※Please note that if you link your member number to someone else's J-League ID, your J-League ID membership information will be updated to match the Club Support Member information.
※If you join both SOCIO and Club Support Member at the same time, you will need to link your SOCIO number and Club Support Member number to your J-League ID separately. If you link one, the other will not be linked, so please be careful.

We will invite you to the designated back seat.
However, the seat type will be upper back seat.
・Lottery period: July 10 (Fri) 10:00 - July 19 (Sun) 23:59
・Application method: You can apply from the members-only event reception page.
◇For details, click here

<About wheelchair seats and magnetic loop seats>
We will inform you as soon as the details are decided.

<About visitor seats>
It will be installed. Please check the seat map for details.
In the FC Tokyo cheering area (home seats, upper back seats, home center seats, main SS north side, main S designated seats north side, home SG, back SB), cheering for the visiting team is not allowed.
Cheering for the visiting team is only allowed in the main SS south side, main S designated seats south side upper and lower, and visitor seats.

Purchase Method
Due to "Identification and Notification of Contact Persons in Case of Infection", tickets will only be sold through Ticket FC Tokyo (J-League Ticket). Please understand that tickets will not be sold at convenience stores or on the day of the match at the stadium.
To minimize contact between customers and staff, we recommend purchasing QR tickets.
◇Ticket FC Tokyo here

※Please note that if you choose to pay at a convenience store, the payment and ticket issuance must be completed on the same day as the application date due to sales period constraints.