In the case of extremely strict security measures and during games under strict security conditions, in addition to the J-League's common viewing manners and rules, new measures have been established for game hosting and viewing methods as a countermeasure against the novel coronavirus infection.
FC Tokyo will proceed with preparations for matches in accordance with the "J.League New Coronavirus Infection Control Guidelines".
Please check the following for spectator manners at the 2020 Meiji Yasuda Life J1 League Sec. 5 match against Urawa Reds (kickoff at 19:00/Ajinomoto Stadium) on Saturday, July 18th.
Due to the spread of the new coronavirus infection, restrictions, transition periods, and operating methods may change suddenly depending on the situation and government announcements, as well as the decisions of each local government.
[7/15 Update]
We have posted a Q&A regarding spectator etiquette.
◇Q&A is here
Things required of all visitors
(1)Please have the courage to refrain from attending if it is not possible.
・If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
・If there is a person who is suspected of being infected with COVID-19 among family members or close acquaintances
・If you have traveled to countries or regions where the government has imposed entry restrictions or requires a quarantine period within the past 14 days, or if you have had close contact with residents of those countries or regions
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
Please use the restroom or shop during times other than just before the start of the game or during halftime, as it may be crowded.
(4) Please wear a mask at the stadium.
When removing your mask for heatstroke prevention, please be mindful of social distancing and cough etiquette.
(5) Please wash your hands and disinfect your hands frequently.
※Please bring disinfectant (portable bottle, etc.) from the perspective of infection prevention.
□New items to bring when watching the game
When coming to the stadium, please bring the following items in addition to your entrance ticket.
・Mask
・Handkerchief
□Entry and exit to the stadium
(1)Your body temperature will be measured at the entrance gate, and you will not be allowed to enter if it is 37.5 degrees or higher. Please note that even if you are refused entry, there will be no refunds. In addition, we may ask for your contact information when refusing entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to disinfect your hands.
※Please bring disinfectant in a portable bottle or similar container and regularly disinfect your hands from a prevention standpoint against infection.
(3) The entrance gates vary depending on the type of seat. (See the diagram below)
・Main 3 Gates: Main SS Seats, Main S Seats
・North Gate 2: Center Seats, Back Seats, Home Seats
(4) We plan to have restricted exits after the game from the perspective of infection prevention.
We are planning to have the following order of exits, but we will announce it inside the venue each time, so please follow the instructions and exit accordingly.
・1st Exit⇒Main SS Seats, Main S Seats
・2nd Exit⇒Center Seats, Back Seats
・3rd Exit⇒Home Seats
※We plan to announce the exits every 5-10 minutes.
※As stated in the following Q&A, we will not implement this for games under strict security measures (5,000 person limit), but we plan to have regulated exits for games under heightened security measures (50% limit).
(5) Re-entry is not allowed.
(6) We do not reserve a place to secure the order of admission before the opening.
□Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
※Information about the events will be provided on the official homepage and other sources.
(2) Mascots will not greet outside the venue or in the concourse.
※Mascot appearance details will be announced on the official homepage, etc.
(3) Food and drink (excluding alcohol) will be sold.
※Due to expected congestion at the in-venue shops, please bring your own food and drinks as a precaution against infection.
※Information on the food and beverage vendors that will be available can be found on the official homepage.
(4) Goods will be sold.
※The participating stores will be announced on the official homepage, etc.
(5) No temporary smoking area will be set up.
When lining up at events, food and drink stalls, and merchandise stalls, please be mindful of social distancing and leave space between each other.
□How to watch
(1)During the game, it is prohibited to move from your seat (such as sitting next to someone without leaving space, moving to the front of the stand to talk to players, or moving to a dry spot during rain).
(2) There are no visitor seats available. Please note that entry, viewing, and cheering while wearing the away team's uniform or merchandise is not allowed.
(3) Even outside the stadium, please make sure to maintain social distance and avoid behaviors that pose a risk of infection, such as shouting, singing, and cheering loudly, or gathering in large groups.
□Cheering Style
The following actions are prohibited.
・Inciting cheering
・Cheering by singing or using a whistle
・Clapping hands ※Applause is allowed.
・Waving or spinning towels, flags, and other large items
・Using megaphones, including Trasta and Mikuni.S
・Playing drums and other musical instruments
・High-fives and shoulder-to-shoulder contact
・Cheering with big flags
・Displaying gate-type flags or banners that may disturb other spectators while seated
□Displaying Banners and Flags
The designated locations for displaying banners and flags are predetermined. Please refrain from displaying them in other areas. Follow the instructions of the staff when displaying them.
【FC Tokyo Banner Submission Locations】
・FC Tokyo banners
Lower level: Front row of seats (excluding the main and back stands)
Upper level: Front and back of the back stand
※Visiting team banners cannot be displayed.
※The use of tape to attach banners is prohibited.
□Other Prohibited Items
・Please arrive at the stadium after the opening time when visiting.
・Please refrain from waiting for players or officials near the player bus area or near the entrance.
・Please do not come to the stadium or its surrounding area if you do not have a ticket.
Please follow the J.League Unified Prohibition Rules (J.League Common Spectator Etiquette & Rules), FC Tokyo Soccer Match Management Regulations, and J.League New Coronavirus Infection Control Guidelines.
□Q&A
Q1.Is it okay to go to the stadium if I am feeling a little unwell, but my temperature is not over 37.5 degrees?
A1.If you are feeling unwell, please have the courage to refrain from attending the event, regardless of your body temperature.
Q2. Is there a shuttle bus?
A2. During the super strict security period (5,000 people), shuttle bus service will not be available. Please use the regular bus service.
Q3. Is there a waiting line before the gate opens?
A3.There is no waiting line before the opening.All seats are designated seats. Please refrain from coming to the stadium before the opening.
Q4. Will AO-AKA PARK be held?
A4. No AO-AKA PARK matches will be held under the strict security measures (limit of 5,000 people). Please enjoy AO-AKA PARK Online, which is being streamed on the official YouTube channel.
Q5. Can I bring in drinks and food containing alcohol?
A5. There are no specific restrictions on bringing in food and drinks. However, as usual, bottles and cans must be transferred to paper cups.
Q6. Will it be crowded when entering and exiting?
A6. Please expect congestion when arriving just before the start of the match. Please arrive with plenty of time to spare.
We will not implement strict security measures (5,000 person limit) during the game, but we plan to enforce ejection regulations during games with strict security measures (50% limit).
Q7. Is it okay to put a uniform on the empty seat next to me?
A7. No problem. However, please let those around you know before placing it.
Q8. How can we liven up the atmosphere when announcing the members?
A8. Shouting and cheering, as well as clapping hands to incite others, are prohibited. Please use applause to liven up the atmosphere.
Q9. It's been a while since I've been to Ajinomoto Stadium. I want to sing "You'll Never Walk Alone" and welcome the players.
A9. Singing out loud is prohibited. It is possible to hold up a scarf, etc.
Q10. How can we liven up the atmosphere during player entrance?
A10. Cheering out loud and clapping hands to incite the surroundings are prohibited. Please use applause to liven up the atmosphere.
Q11. Is it okay to hold up a towel scarf?
A11. There is no problem.
However, please refrain from displaying anything that may cause inconvenience to those around you. Also, waving or spinning towels or scarves is prohibited.
Q12. Can I raise the gate flag (Gefura)?
A12.Gate flags are not prohibited from being displayed. However, please refrain from displaying them in a way that may cause inconvenience to those around you.
Q13. Do we have to be quiet during the game?
A13. There is no restriction on natural voices and applause during the game. Please applaud actively for good plays and support the players.
However, hand clapping and cheering with voices that lead to group support are prohibited for infection prevention.
Q14. Is it allowed to move seats when it rains or when players approach?
Please refrain from moving from your seat during the game.
Q15. Are there any rules for waiting in line inside the stadium?
A15. Please follow the guidance (such as floor markings) and maintain social distance while waiting in line at food and merchandise stands, as well as restrooms.
Please avoid using the restroom or shops during the busy times before the start of the game or during halftime.
Q16. Are there any food and drink vendors inside the stadium?
A16.Stadium shops are open. However, alcoholic beverages are not sold.
In addition, bringing your own food and drinks is also allowed. Please consider bringing your own to help alleviate congestion inside the venue.
Q17. Is it okay to take off the mask even though it's hot?
A17. It is not a problem to remove your mask as a heatstroke prevention measure. If you do remove your mask, please be sure to maintain a social distance from those around you and practice proper cough etiquette.
Q18. Is there a merchandise store?
A18. The merchandise store will be open, but the items for sale will be limited.
There are no new products available on the day of the match, so please consider using the official online store.
Q19. Is there a gachagacha?
A19. We sell gachapon, but it is not sold through regular vending machines. Our sales staff will hand you the products.
Also, please refrain from exchanging goods and other actions that may cause congestion.
Q20. Is alcohol disinfection installed?
A20. Alcohol disinfection is installed inside the venue, but please also bring your own alcohol disinfection as much as possible.
Q21. Is a mask sold inside the venue if I forget my mask?
Q21. Masks are not sold at the stadium. Please make sure to bring your own.
Q22. Is there a smoking area?
A22. Not installed inside the stadium.
