In the case of extremely strict security measures and during matches under strict security conditions, in addition to the existing J-League common viewing manners and rules, new guidelines for match hosting and viewing methods have been established as measures against the novel coronavirus infection.
FC Tokyo will proceed with preparations for the match in accordance with the "J League New Coronavirus Infection Response Guidelines."
Please check below for the viewing etiquette for the match on 8/15 (Saturday) 2020 Meiji Yasuda Life Insurance Company J1 League Sec. 10 vs Nagoya Grampus (Kick-off at 19:00 / Ajinomoto Stadium).
The situation regarding the spread of the novel coronavirus infection, government announcements, and decisions by local governments may lead to sudden changes in restrictions, transition periods, and operational methods.
For Q&A regarding viewing manners, please see here
□What is required of all attendees
(1) If you are unable to attend, please have the courage to reconsider.
・If you are not feeling well (e.g., if you have symptoms such as fever, cough, sore throat, fatigue, or abnormalities in taste or smell)
・If there are suspected cases of infection among cohabiting family members or close acquaintances
・If you have traveled to or had close contact with residents of countries or regions that have entry restrictions or require observation periods after entry imposed by the government within the past 14 days.
(2) Please do not engage in handshakes, hugs, or similar gestures.
(3) Please maintain social distancing. (During entry and exit, in line for the restroom, etc.).
* Please use the restrooms and concession stands at different times if possible, as they tend to be crowded, especially just before the match starts and during halftime.
(4) Please wear a mask in the stadium.
* If you remove your mask for heatstroke prevention, please be mindful of social distancing and cough etiquette.
* The points for heatstroke prevention actions in the "New Lifestyle" announced by the Ministry of the Environment and the Ministry of Health, Labour and Welfare are here
(5) Please wash your hands and disinfect your fingers frequently.
* Please bring disinfectant (such as a portable bottle) as much as possible for infection prevention.
(6) Bringing alcohol is prohibited. Drinking inside the venue is strictly forbidden. If discovered, it will be confiscated. (No returns)
□ Items to bring for a new viewing experience
When coming to the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief
□Entry and Exit to the Stadium
(1) Your temperature will be measured at the entrance gate, and entry will not be permitted if it is 37.5 degrees Celsius or higher. Please note that refunds will not be issued even if entry is denied. Additionally, we may ask for your contact information when denying entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
Please bring hand sanitizer in a portable bottle and disinfect your hands frequently to prevent infection.
(3) The entrance gates vary by seat type. (See the diagram below)
・Main Gate 3: Main SS Seats, Main S Seats
・Gate 2 North: Center Seats, Back Seats, Home Seats
(4) From the perspective of infection prevention, regulated exits are planned after the match.
We plan to exit in the following order, but we will provide guidance through announcements in the venue each time, so we kindly ask for your cooperation in following the instructions for exiting.
Due to the regulated exit, players will not circle the stands after the match. Thank you for your understanding.
・Regulated exit starts after the players leave the pitch
・1st ⇒ Main SS seats, Main S seats
・2nd ⇒ Home seats
・3rd ⇒ Center seats, Back seats
* Announcements for exit will be made every 5 to 10 minutes.
* While players are greeting, customers in any seat type may exit.
(5) Re-entry is not allowed.
(6) There will be no reserving spots to secure entry order before the venue opens.
□ Events and Stalls
(1) Events will be held with sufficient consideration for social distancing.
* Information about the events to be held will be provided on the official homepage and other platforms.
(2) There will be no mascot greetings outside or in the concourse.
* Details about mascot appearances will be provided on the official homepage and other platforms.
(3) Sales of food and beverages (excluding alcohol) will be conducted.
* Alcohol sales will not be conducted. Additionally, bringing in alcohol is prohibited. Drinking inside the venue is strictly prohibited. If discovered, it will be confiscated. (No returns)
* Due to expected congestion at the on-site shops, please bring your own food and beverages other than alcohol as much as possible for infection prevention.
* Information about the food and beverage vendors that will be operating will be provided on the official homepage and other platforms.
(4) Merchandise sales will be conducted.
* The stores where this will be implemented will be announced on the official homepage and other platforms.
(5) No temporary smoking areas will be established.
When lining up at events, food stalls, and merchandise shops, please be mindful of social distancing and maintain space between individuals.
□Viewing Methods
(1) During the match, moving from your seat is prohibited (sitting next to someone without spacing, moving to the front of the stand to shout at players, moving to a dry area during rain, etc.).
(2) There are no visitor seats available. Please be aware that entry, viewing, and cheering while wearing the away team's uniform or merchandise is not permitted.
(3) Outside the stadium, please ensure social distancing and avoid behaviors that pose a risk of infection, such as loud shouting, singing, cheering, and crowding.
□Support Style
The following actions are prohibited:
・Inciting support
・Support by vocal means such as singing or whistling
・Hand clapping ※Applause is permitted.
・Waving or spinning towels, large flags, and other flags
・Use of megaphones including tramegas
・Drums and other musical instruments
・High five, arm around
・Support using big flags
・Actions such as displaying gate flags in seats that may disturb other customers
□Regarding the display of banners (flags, horizontal banners, etc.)
The display locations for banners (flags, horizontal banners, etc.) have been decided. Please refrain from displaying them in locations other than the designated areas. Please follow the instructions of the staff when displaying.
【Designated Submission Location】
・Lower Level: Front row seats (excluding main stand and back stand)
・Upper Level: Front and rear of the back stand
【Display Time】
・To prevent infection, we plan to stagger the display of banners (flags, horizontal banners, etc.).
・For those preparing banners (flags, horizontal banners), please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" on the stadium grounds 120 minutes before the opening.
・Temperature checks will also be conducted for those preparing banners, and entry will not be permitted if the temperature is 37.5 degrees Celsius or higher.
・Additionally, it is possible to display banners (flags, horizontal banners) after the opening.
※Visitor horizontal banners cannot be displayed.
※The use of duct tape for attaching banners is prohibited.
□Other Prohibited Items
・Please arrive at the stadium after the opening time.
・Please refrain from waiting near the player bus area and the entrance for officials.
・If you do not have a ticket, please do not come to the stadium or its surroundings.
Please adhere to the J.League Unified Prohibition Rules (J.League Common Viewing Manners & Rules) and the FC Tokyo Soccer Match Management Regulations, as well as the J.League Guidelines for COVID-19 Response.
□Q&A
Q1. I am feeling a bit unwell, but my temperature is not over 37.5 degrees. Is it okay to go to the stadium?
If you are feeling unwell, please have the courage to refrain from attending, regardless of your body temperature.
Q2. Is there a shuttle bus?
A2. During matches under strict security measures (limited to 5,000 people), shuttle bus services will not be provided. Please use the regular bus services.
Q3. Is there a waiting line before the gates open?
A3. There is no waiting line before the gates open. All seats are reserved. Please refrain from coming to the stadium before the gates open.
Q4. Will AO-AKA PARK be held?
A4. During matches under strict security measures (with a limit of 5,000 people), AO-AKA PARK will not be held. AO-AKA PARK Online is being streamed on the official YouTube, so please enjoy that.
Q5. Is it allowed to bring in food and drinks that contain alcohol?
A5. Bringing alcohol is prohibited. To ensure compliance with viewing etiquette inside the stadium, we must refuse drinking alcohol within the venue. Bringing food and beverages other than alcohol is not restricted. However, as usual, bottles and cans must be transferred to paper cups.
Q6. Will there be crowding during entry and exit?
A6. Arriving just before the match is expected to be crowded. Please arrive with plenty of time to spare.
In addition, to alleviate congestion during exits, regulated exits will be implemented after the match ends.
Q7. Is it okay to place a uniform in the empty seat next to me?
A7. No problem. However, please let those around you know before placing it.
Q8. How can we create excitement during the member announcement?
A8. Vocal cheering and clapping that incites those around you are prohibited. Please feel free to cheer with applause.
Q9. It’s been a while since I watched a game at Ajinomoto Stadium. I want to sing You’ll Never Walk Alone to welcome the players.
A9. Singing out loud is prohibited. It is possible to hold up scarves, etc.
Q10. How can we enhance the atmosphere during player entrance?
A10. Vocal cheering and clapping that incites those around you are prohibited. Please feel free to cheer with applause.
Q11. Can I raise a towel muffler?
A11. No problem.
However, please refrain from displaying anything that may disturb those around you. Additionally, actions such as waving or spinning towel mufflers are prohibited.
Q12. Is it allowed to raise a gate flag (geefura)?
A12. Displaying gate flags is not prohibited. However, please refrain from displaying them in a way that may disturb those around you.
Q13. Do I have to remain silent during the match?
A13. Natural sounds and applause that occur during the match are not prohibited. Please actively applaud good plays and support the players.
However, clapping and cheering that leads to group support are prohibited for infection prevention.
Q14. Is it allowed to change seats when it rains or when players approach?
It is prohibited to move from your seat during the match.
Q15. Are there any queue rules inside the stadium?
A15. When waiting in line at food and merchandise stalls, restrooms, etc., please follow the guidance (such as the signs on the ground) and maintain social distancing while queuing.
Restrooms and concession stands may be crowded just before the match starts and during halftime, so please try to avoid using them during peak times.
Q16. Are there food and beverage vendors inside the stadium?
A16. The stadium shop is open. However, alcoholic beverages are not sold.
Additionally, you are allowed to bring food and beverages other than alcohol. Please consider bringing your own to help alleviate congestion inside the venue.
Q17. It is hot and I can't wear a mask, is it okay to take it off?
A17. It is not a problem to remove your mask as a measure against heatstroke. If you remove your mask, please be mindful of social distancing and cough etiquette with those around you.
Q18. Is there a merchandise store?
A18. The merchandise store will be open, but the products available for sale will be limited.
There are no new products on the day of the match, so please consider using the official online store.
Q19. Is there a gacha machine?
A19. Gachapon is available for sale, but it will not be sold through the usual machines; instead, products will be handed over by a sales representative.
Also, please refrain from activities that may lead to congestion, such as product exchanges.
Q20. Is alcohol disinfection provided?
Alcohol disinfectant is available in the venue, but please bring your own alcohol disinfectant as much as possible.
Q21. If I forget my mask, is there a mask for sale inside the venue?
Q21. Masks are not sold at the stadium. Please be sure to prepare your own.
Q22. Is there a smoking area?
We will not install it inside the stadium.
