In the case of a super strict security system and a strict security system during matches, we will proceed with preparations in accordance with the "J.League New Coronavirus Infection Control Guidelines", which have been newly established as a measure against the new coronavirus infection.
※Changes from the 12/12 Hiroshima match are listed in red.
There is a possibility that restrictions, transition periods, and operating methods may change suddenly depending on the spread of the new coronavirus infection, government announcements, and decisions of each local government.
Q&A about spectator manners is here
□Things required of all visitors
(1)Please refrain from attending if it is difficult for you.
・If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
・If you have close contact with someone who is suspected of being infected with COVID-19, such as a family member or close acquaintance
・If you have traveled to a country or region where the government has imposed entry restrictions or a post-arrival observation period within the past 14 days, or if you have had close contact with a resident of such country or region
・If you have a history of testing positive for PCR,
① If you have symptoms, within 72 hours after your symptoms have improved (even if it has been more than 72 hours since your symptoms improved but less than 10 days since the onset of symptoms).
② If you are asymptomatic, within 10 days after testing positive for PCR.
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please use the restroom or shop during times other than just before the start of the game or during halftime, as it may be crowded.
(4) Please wear a mask at the stadium.
※A 100% mask wearing rate is a condition for relaxing the limit on the number of visitors. If you are not wearing a mask, our staff will speak to you, so we appreciate your understanding and cooperation.
※Children under 2 years old can enter and watch the game without wearing a mask, as stated in the Ministry of Health, Labour and Welfare's announcement (6. Regarding pregnant women and children, question 5).
Children over 2 years old are recommended to wear masks, but if they do, parents and adults around them should wear them with full attention to the child's health.
If the person is not feeling well or has difficulty wearing a mask for a prolonged period of time, there is no need to force them to wear it.
If you do not wear a mask, please cooperate with other infection prevention measures such as social distancing with your parents to prevent infection.
(5) Please wash your hands and disinfect your hands frequently.
※Please bring disinfectant (portable bottle, etc.) from the perspective of infection prevention.
(6)From J-League, it has been decided that alcohol sales will be allowed after 10/30, and FC Tokyo will resume selling alcoholic beverages at each food and beverage store.
However, drinking alcohol can make you feel more confident and may increase the risk of infection by making it easier to raise your voice. Therefore, if you are drinking alcohol, please refrain from speaking loudly and causing inconvenience to other visitors, and we kindly ask for your understanding and cooperation in preventing the spread of infection.
※Alcoholic beverages will be sold until the closing time of each store.
※Please transfer the contents of the bottle or can to a paper cup.
□Items to bring for watching the game
When coming to the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief
□Entry and exit to the stadium
(1)Your body temperature will be measured at the entrance gate, and if it is 37.5 degrees or higher, you will not be allowed to enter. Please note that even if you are refused entry, there will be no refunds. In addition, we may ask for your contact information when refusing entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to disinfect your hands.
※Please bring disinfectant in a portable bottle or similar container and regularly disinfect your hands from a prevention standpoint against infection.
(3) We do not organize the waiting line to secure the order of admission before the opening.
※Please arrive with plenty of time to spare in order to disperse the crowds.
※Please refrain from forming a pre-waiting line around the stadium.
※Please note that it may take longer than usual to enter due to prioritizing safety.
(4) Please use the following gates for each seat type as much as possible to avoid crowding. (See the diagram below)
・Main 3 Gates: Main SS Seats, Main S Seats, Home Seats (South Side)
・North Gate 2: Home SG Kan, Home Seats (North Side)
・Back 3 Gate: Back SB Seats, Home Center Seats, 7-Eleven Seats, Back Seats, Home Seats (South Side)
・South Gate 1: Visitor Seats
(5) We will implement re-entry using the following method.
①Please make sure to have your ticket stub or QR ticket with you when exiting the stadium at the gate.
At gate ②, please present your ticket stub or QR ticket to receive a re-entry card.
③You can re-enter once you have confirmed your re-entry card.
Re-entry gates: Main Gate 5, Back Gate 1, Kitakami Gate 1 (see diagram above)
Re-entry time: From opening (scheduled for 12:00) until halftime.
(6) We will conduct a round of FC Tokyo players.
※No expulsion will be implemented, but we ask for your cooperation in infection prevention measures such as adjusting the time.
※Please also leave enough space between you and those around you when leaving the field, and we appreciate your understanding and cooperation.
□Event and Shops
(1)Events will be held with sufficient consideration for social distancing.
※Information about the events will be provided on the official homepage and other sources.
(2) Mascots will not perform greetings outside the field or in the concourse.
※Mascot appearance details will be announced on the official homepage, etc.
(3) Food and drink (excluding alcohol) will be sold.
*Alcoholic beverages will be sold until the closing time of each food and drink store.
※Due to expected congestion at the in-venue shops, please bring non-alcoholic drinks and food for the purpose of infection prevention.
※Information on the food and beverage vendors that will be available can be found on the official homepage.
(4) Goods will be sold.
※The participating stores will be announced on the official homepage, etc.
(5) No smoking areas are installed inside the stadium.
When lining up at events, food and drink stalls, and merchandise stalls, please be mindful of social distancing and leave space between each other.
□How to watch
(1) During the game, it is prohibited to move from your seat (sitting next to someone without leaving space, moving to the front of the stand to talk to players, moving to a dry spot during rain, etc.).
(2) Wearing the visiting team's uniform or merchandise is only allowed in the "visitors' seats". Cheering for the visiting team (clapping and cheering only) is also only allowed in the "visitors' seats".
(3) Please maintain social distance even outside the stadium, and avoid behaviors that pose a risk of infection such as shouting, singing, and cheering loudly, as well as crowding.
(4) From 11/17 (Tue) onwards, it is now possible for groups of up to 5 people to sit next to each other (with one row in between) at the discretion of the host club. However, FC Tokyo will continue to allocate seats in a checkerboard pattern to prevent the spread of infection and avoid conflicts between visitors.
□Support Style
The following actions are prohibited.
・Inciting support
・Cheering by singing or making noise, blowing whistles
・Waving or spinning towels, scarves, flags, etc.
・Using megaphones, including Tramega
・Playing drums and other instruments
・High fives, linking arms
・Support using big flags
・Actions that may disturb other customers, such as displaying gate flags in seats
・Watching while standing
※Clapping and hand clapping are allowed.
※After 10/17, the use of drums, cheering harisen, and other instruments that can be played in your seat has been approved by the host club, but at FC Tokyo, in order to prevent the spread of infection and avoid trouble between visitors, it will continue to be prohibited for both FC Tokyo and visiting teams.
□Displaying banners (flags, banners, etc.)
The location for displaying banners (flags, banners, etc.) has been determined. Please do not display them in any other location. Please follow the instructions of the staff when displaying them.
【Designated location for displaying banners】
・FC Tokyo banners
▽Lower stands
Home seats, back seats (some), front of boundary line area
▽Upper stands
Home seats (north side), center seats (some), back seats (north side), handrail section of back SB seats
・Visitor Team Banner
▽Lower Stand
Front Row of Visitor Seats
※Visiting teams cannot be displayed on the upper stands.
【Posting Time】
・FC Tokyo Banners
In consideration of infection prevention, we plan to post FC Tokyo banners (flags, banners, etc.) with a time difference.
For those who are preparing banners (flags, banners) in advance, please gather at the "Euro Sports Ajinomoto Stadium Store Side Triangle Plaza" on the stadium grounds 120 minutes before the opening.
Please note that even those who have made prior preparations will be subject to temperature checks. If your temperature is above 37.5 degrees, you will not be allowed to enter. Thank you for your understanding.
In addition, it is also possible to display banners (flags, banners) after the gate is opened.
・Visitor Team Banner
This will be displayed after the gates open.
※Visitor team banners cannot be displayed in advance.
※Please confirm with the staff in advance and follow their instructions when posting.
※The use of duct tape when attaching banners is prohibited.
□Other Prohibited Items
・Please arrive at the stadium after the opening time when visiting.
・Please refrain from waiting for players or officials near the player bus area or near the entrance.
・Please do not come to the stadium or its surrounding area if you do not have a ticket.
J League Unified Prohibition Rules (J League Common Spectator Etiquette & Rules) and FC Tokyo Soccer Match Management Regulations, as well as J League New Coronavirus Infection Control Guidelines, please comply with them.
□Q&A
Q1. I'm feeling a little unwell, but my temperature is not over 37.5 degrees. Is it okay for me to go to the stadium?
A1. If you are feeling unwell, please have the courage to refrain from attending the event, regardless of your body temperature.
Q2. Is there a shuttle bus?
A2. It is currently being arranged. Once it is confirmed, we will inform you on the official homepage, etc.
Q3. Is there a waiting line before the gate opens?
A3.There is no waiting line before the opening. All seats are designated seats. Please refrain from coming to the stadium before the opening.
Q4.Is AO-AKA PARK being held?
A4.AO-AKA PARK will be held at Onigiri Maru Square and Ajipanda Square, and multiple kitchen cars will be set up (Onigiri Maru Square for the 12/12 Hiroshima game). Details will be announced on the official homepage, etc.
Q5.Can I bring in drinks and food containing alcohol?
A5.You can bring in drinks and food containing alcohol. However, as usual, bottles and cans must be transferred to paper cups.
Alcoholic beverages will also be sold at each food and beverage store until the end of each store's closing time.
Q6. Will it not be crowded when entering and exiting?
A6. Please expect congestion when arriving just before the start of the match. Please arrive with plenty of time to spare.
※No expulsion will be implemented, but we ask for your cooperation in infection prevention measures such as adjusting the time.
※Please also leave enough space between you and those around you when leaving the field, and we appreciate your understanding and cooperation.
Q7. Is it okay to put a uniform on the empty seat next to me?
A7. No problem. However, please let those around you know before placing it.
Q8. How can we liven up the atmosphere when announcing the members?
A8. Cheering out loud is prohibited. Please use clapping and hand clapping to liven up the atmosphere.
Q9. It's been a while since I've been to Ajinomoto Stadium. I want to sing "You'll Never Walk Alone" and welcome the players.
A9. Singing out loud is prohibited. It is possible to hold up a scarf, etc.
Q10. How can we get excited when players enter?
A10. Shouting and cheering are prohibited. Please use clapping and hand clapping to liven up the atmosphere.
Q11. Is it okay to hold up a towel scarf?
A11. No problem.
However, please refrain from displaying anything that may cause inconvenience to those around you. Also, waving or spinning towels or scarves is prohibited.
Q12. Can I raise a gate flag (game flag)?
A12. Posting gate flags is not prohibited. However, please refrain from posting them in a way that may cause inconvenience to those around you.
Q13. Do we have to be quiet during the game?
A13. There is no prohibition on natural voices and applause during the game. Please applaud actively for good plays and support the players.
However, cheering out loud is prohibited for infection prevention.
Also, standing and watching the game continuously is prohibited.
Q14. Is it allowed to move seats when it rains or when players approach?
A14. Moving from your seat during the game is prohibited.
Q15. Is it allowed to sit next to each other with family or friends and watch the game?
From A15.11/17 (Tue) onwards, it is now possible for up to 5 people in the same group to sit next to each other, as determined by the host club (if the rows in front and behind are separated). However, FC Tokyo will continue to allocate seats in a checkerboard pattern to prevent the spread of infection and avoid any conflicts between visitors.
Q16. Are there any rules for waiting in line inside the stadium?
A16. Please follow the guidance (such as floor markings) and maintain social distance while waiting in line at food and merchandise stands, as well as restrooms.
Please avoid using the restroom or shops during the busy times before the start of the game or during halftime.
Q17. Are there any food and drink vendors inside the stadium?
A17. We have stadium vendors open for business. We will also sell alcoholic beverages until the closing time of each vendor, but sales by vendors will not be conducted.
※In addition, AO-AKA PARK will be held at Onigiri Maruhiro Square and Ajipanda Square, with multiple kitchen car shops and kitchen car shops near the West Gate.
Q18. Is there a merchandise store?
A18. The merchandise store will be open, but the items for sale will be limited.
There are no new products available on the day of the match, so please consider using the official online store.
Q19. Is there a gachagacha?
A19. We sell gachapon, but it is not sold through regular vending machines. Our sales staff will hand you the products.
Also, please refrain from exchanging goods and other actions that may cause congestion.
Q20. Is alcohol disinfection installed?
A20. Alcohol disinfection is available inside the venue, but please bring your own alcohol disinfection as much as possible.
Q21. Are masks sold inside the venue?
Q21. Masks are not sold at the stadium. Please make sure to bring your own.
Q22. Is there a place to eat?
Q22. From the perspective of preventing infection, we ask that you eat at your own seat. Also, when eating and drinking, please cooperate with infection prevention measures such as refraining from conversations with others.
Q23. Is there a smoking area?
A23. Not installed inside the stadium.
