In the case of a super strict security system and a strict security system during matches, in addition to the J-League common spectator manners and rules, we will also prepare in accordance with the J-League New Coronavirus Infection Control Guidelines that have been newly established as a measure against the new coronavirus infection.
There is a possibility that restrictions, transition periods, and operating methods may change suddenly depending on the spread of the new coronavirus infection, government announcements, and decisions of each local government.
□Things required of all visitors
(1) Please refrain from attending if:
・You are feeling unwell (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
・You have a family member or close acquaintance suspected of being infected
・You have traveled to a country or region where the government has imposed entry restrictions or a post-arrival observation period, or have had close contact with a resident of such country or region within the past 14 days
・You have a history of testing positive for PCR, and:
①If you have symptoms, it has been less than 72 hours since your symptoms improved (or less than 10 days since onset, even if more than 72 hours have passed since your symptoms improved).
②If you are asymptomatic, it has been less than 10 days since your PCR test came back positive.
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please use the restroom or shop during times other than just before the start of the game or during halftime, as it may be crowded.
(4) Please always wear a mask at the stadium.
※We will ask those who are not wearing masks to cooperate and understand. Thank you for your understanding and cooperation from our staff.
※Children under 2 years old can enter and watch the game without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children).
Children over 2 years old are recommended to wear masks, but if they do, parents and adults around them should wear them with full attention to the child's health.
If the person is feeling unwell or has difficulty wearing a mask for a prolonged period of time, there is no need to force them to wear it. If they choose not to wear a mask, we kindly ask for their cooperation in other infection prevention measures such as maintaining social distance with their guardians.
(5) Please wash your hands and disinfect your hands frequently.
※Please bring disinfectant (portable bottle, etc.) from the perspective of infection prevention.
(6) Alcohol will be sold. However, drinking alcohol may cause you to become more excited and more likely to raise your voice, increasing the risk of infection. Therefore, if you are going to drink alcohol, please understand and cooperate in preventing the spread of infection by not raising your voice and not causing inconvenience to other visitors around you.
※Alcoholic beverages will be sold until the closing time of each store.
※Please transfer the contents of the bottle or can to a paper cup.
□ Items to bring when watching a game
When visiting the stadium, please bring the following items in addition to your ticket.
・Mask
・Handkerchief
□Entry and exit to the stadium
(1)Your body temperature will be measured at the entrance gate, and if it is 37.5 degrees or higher, you will not be allowed to enter. Please note that even if you are refused entry, there will be no refunds. In addition, we may ask for your contact information when refusing entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to disinfect your hands.
※Please bring disinfectant in a portable bottle or similar container and regularly disinfect your hands from a prevention standpoint against infection.
(3) We do not organize the waiting line to secure the order of admission before the opening.
Please do not form a pre-waiting line around the stadium.
The opening time is usually 90 minutes before kickoff, but it may change, so please check the FC Tokyo Official Homepage.
※Please arrive with plenty of time to spare in order to disperse the crowds.
※Please note that it may take longer than usual to enter due to prioritizing safety.
(4) Please use the following gates for each seat type as much as possible to avoid crowding. (See the diagram below)
・Main 3 Gates: Main SS Reserved Seat, Main S Reserved Seat
・North Gate 2: Home UF Designated Seat, Home Seat
・Back 2 Gate: Back Center UF Reserved Seat, Back Center Reserved Seat, Back UF Reserved Seat, Back Seat, South Side Seat
(5) Re-entry is not allowed.
(6) No restrictions will be enforced, but we ask for your cooperation in infection prevention measures, such as staggering times.
※Please also leave enough space between yourself and others when leaving the field, and we appreciate your understanding and cooperation.
□Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
※Information about the events will be provided on the official homepage and other sources.
(2) Greetings by the mascot outside the field and in the concourse are not allowed.
※Mascot appearance details will be announced on the official homepage, etc.
(3) Food and drink sales will be conducted.
※Information on the food and beverage vendors that will be available will be provided on the official homepage, etc.
(4) Goods will be sold.
※The participating stores will be announced on the official homepage, etc.
(5) No smoking areas are installed inside the stadium.
□How to Watch
(1) All seats are reserved. During the game, it is prohibited to move from your seat (sitting next to someone without leaving space, moving to the front of the stand to call out to players, moving to a dry area during rain, etc.).
(2) There are no visitor seats available.
(3) Even outside the stadium, please maintain social distance and avoid behaviors that pose a risk of infection, such as shouting, singing, and gathering closely together.
(4) In groups of up to 5 people, it is possible for adjacent seats to be seated next to each other at the discretion of the host club (if the rows in front and behind are separated by one seat each). However, at FC Tokyo, we continue to maintain distance between seats on the left and right, as well as in front and behind, in order to prevent the spread of infection and avoid any conflicts between visitors.
□Support Style
The following actions are prohibited.
・Inciting support
・Cheering by singing or shouting, blowing whistles
・Waving or spinning towels, scarves, flags, etc.
・Using megaphones, including Tramega
・Playing drums or other musical instruments
・High fives, shoulder-to-shoulder cheering
・Support using big flags
・Actions that may cause inconvenience to other customers, such as displaying gate flags in seats
・Watching the game while standing
※Clapping and hand clapping are allowed.
※The use of drums, cheering harisen, etc. that can be played in your seat may be allowed at the discretion of the host club, but at FC Tokyo, in order to prevent the spread of infection and avoid trouble between visitors, it will continue to be prohibited for both FC Tokyo and visiting teams.
□Displaying Banners (Flags, Banners, etc.)
The location for displaying banners (flags, banners, etc.) is predetermined. Please do not display them in any other location. Please follow the instructions of the staff when displaying them.
【Banner Submission Designated Location】
・FC Tokyo Banner
Lower Stand: Home Seats, South Side Seats, Front of Boundary Line Area
Upper Stand: Home Seats, Home UF Designated Seats, North Side Back Seats, Back UF Designated Seats, Back Center UF Designated Seats, Middle Aisle and Top Railing of Back Seats
【Posting Time】
For those who are preparing banners and flags, please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
Please note that even those who have made prior preparations will be subject to temperature checks. If your temperature is above 37.5 degrees, you will not be allowed to enter. Thank you for your understanding.
In addition, it is also possible to display banners (flags, banners) after the gate is opened.
※Please confirm with the staff in advance and follow their instructions when posting.
※The use of duct tape when attaching banners is prohibited.
□Other Prohibited Items
・Please arrive at the stadium after the opening time when visiting.
・Please refrain from waiting for players or staff near the player bus area.
・If you do not have a ticket, please do not come to the stadium or its surrounding area.
Please follow the J-League Unified Prohibited Rules (J-League Common Viewing Manners & Rules), FC Tokyo Soccer Match Operation Management Regulations, and J-League New Coronavirus Infection Control Guidelines.
□Q&A
Q1. Is there a shuttle bus?
A1. There will be no shuttle bus service for games with a limit of 5,000 people. Please use regular buses.
Q2. Will AO-AKA PARK be held?
A2. We will hold AO-AKA PARK with 10 food trucks at Onigiri Maruhiro Square.
The operating hours will be from the opening time until the start of the game, and it will be treated as part of the stadium.
Q3. Are there any food and drink vendors inside the stadium?
A3. We have stadium vendors open for business. Please check the official homepage for the operating stores.
Q4. Are there any merchandise vendors?
A4. Merchandise vendors will be open, but sales will be reduced compared to normal times.
Please consider using the official online shop to avoid crowds.
Q5. Is there a gachagacha?
A5. We sell gachapon, but instead of selling them through regular machines, our staff will hand them to you. Also, please refrain from exchanging items or any other activities that may cause close contact.