NEWSNews

2021.2.23[Club Announcement]

3/10 (Wed) About Watching Manners at the Kobe Match

In the case of a super strict security system and a strict security system during matches, in addition to the J-League common spectator manners and rules, we will also prepare in accordance with the J-League New Coronavirus Infection Control Guidelines that have been newly established as a measure against the new coronavirus infection.
There is a possibility that restrictions, transition periods, and operating methods may change suddenly depending on the spread of the new coronavirus infection, government announcements, and decisions of each local government.

This match will be held after the current state of emergency declaration (3/7), but at this time, the lifting has not been officially decided, so the match operations will be the same as the 3/3 (Wed) Tokushima match and the 3/6 (Sat) C Osaka match.
We plan to relax the entry restrictions according to the operating protocol at that time if the situation changes, such as the lifting of the state of emergency in the future.

Visitor seats will not be sold at the time of ticket sales, but will be sold after the relaxation of restrictions has been confirmed.

Also, please note that there is a possibility that the kickoff time may change due to the extension of the state of emergency. We will inform you again in that case.
※As of 2/22 (Mon)


□Things required of all visitors
(1) Please refrain from attending if:
・You are feeling unwell (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
・You have a family member or close acquaintance suspected of being infected
・You have traveled to a country or region where the government has imposed entry restrictions or a post-arrival observation period, or have had close contact with a resident of such country or region within the past 14 days
・You have a history of testing positive for PCR, and:
①If you have symptoms, it has been less than 72 hours since your symptoms improved (or less than 10 days since onset, even if more than 72 hours have passed since your symptoms improved).
②If you are asymptomatic, it has been less than 10 days since your PCR test came back positive.

(2) Please refrain from shaking hands, hugging, etc.

(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please use the restroom or shop during times other than just before the start of the game or during halftime, as it may be crowded.

(4) Please always wear a mask at the stadium.
※We will ask those who are not wearing masks to cooperate and understand. Thank you for your understanding and cooperation from our staff.
※Children under 2 years old can enter and watch the game without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children).
Children over 2 years old are recommended to wear masks, but if they do, parents and adults around them should wear them with full attention to the child's health.
If the person is feeling unwell or has difficulty wearing a mask for a prolonged period of time, there is no need to force them to wear it. If they choose not to wear a mask, we kindly ask for their cooperation in other infection prevention measures such as maintaining social distance with their guardians.

(5) Please wash your hands and disinfect your hands frequently.
※Please bring disinfectant (portable bottle, etc.) from the perspective of infection prevention.

(6) Alcohol will be sold. However, drinking alcohol may cause you to become more excited and more likely to raise your voice, increasing the risk of infection. Therefore, if you are going to drink alcohol, please understand and cooperate in preventing the spread of infection by not raising your voice and not causing inconvenience to other visitors around you.
※Alcoholic beverages will be sold at each store until the start of the game.
※Please transfer the contents of the bottle or can to a paper cup.


□ Items to bring when watching a game
When visiting the stadium, please bring the following items in addition to your ticket.
・Mask
・Handkerchief

□Entry and exit to the stadium
(1)Your body temperature will be measured at the entrance gate, and if it is 37.5 degrees or higher, you will not be allowed to enter. Please note that even if you are refused entry, there will be no refunds. In addition, we may ask for your contact information when refusing entry.

(2) Hand sanitizers will be installed at all entrances. Please be sure to disinfect your hands.
※Please bring disinfectant in a portable bottle or similar container and regularly disinfect your hands from a prevention standpoint against infection.

(3) We do not organize the waiting line to secure the order of admission before the opening.
Please do not form a pre-waiting line around the stadium.
The opening time is usually 90 minutes before kickoff, but it may change, so please check the FC Tokyo Official Homepage.
※Please arrive with plenty of time to spare in order to disperse the crowds.
※Please note that it may take longer than usual to enter due to prioritizing safety.

(4) Please use the following gates for each seat type as much as possible to avoid crowding. (See the diagram below)
・Main 3 Gates: Main SS Reserved Seat, Main S Reserved Seat
・North Gate 2: Home UF Designated Seat, Home Seat
・Back 2 Gate: Back Center UF Reserved Seat, Back Center Reserved Seat, Back UF Reserved Seat, Back Seat, South Side Seat


(5) Re-entry is not allowed.


(6) No restrictions will be enforced, but we ask for your cooperation in infection prevention measures, such as staggering times.
※Please also leave enough space between yourself and others when leaving the field, and we appreciate your understanding and cooperation.

□Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
※Information about the events will be provided on the official homepage and other sources.
(2) Greetings by the mascot outside the field and in the concourse are not allowed.
※Mascot appearance details will be announced on the official homepage, etc.
(3) Food and drink sales will be conducted.
※Information on the food and beverage vendors that will be available will be provided on the official homepage, etc.
(4) Goods will be sold.
※The participating stores will be announced on the official homepage, etc.
(5) No smoking areas are installed inside the stadium.


□How to Watch
(1) All seats are reserved. During the game, it is prohibited to move from your seat (sitting next to someone without leaving space, moving to the front of the stand to call out to players, moving to a dry area during rain, etc.).

(2) Visitor seats will be available for sale when relaxation of restrictions is confirmed.

(3) Even outside the stadium, please maintain social distance and avoid behaviors that pose a risk of infection, such as shouting, singing, and gathering closely together.

(4) According to the J-League's new coronavirus infection control guidelines, it is stated that "a distance of about one seat should be left in front, back, left, and right." However, for the 3/10 (Wed) Kobe match, ticket sales will start with a limit of 5,000 people and a distance of 3 seats in front, back, left, and right, similar to the restriction.
After that, at the time when the relaxation of restrictions is confirmed, we plan to add seats in the columns that were not on sale, leaving three seats on the left and right.
▽Sales start



▽After Deregulation





□Support Style
The following actions are prohibited.
・Inciting support
・Cheering by singing or shouting, blowing whistles
・Waving or spinning towels, scarves, flags, etc.
・Using megaphones, including Tramega
・Playing drums or other musical instruments
・High fives, shoulder-to-shoulder cheering
・Support using big flags
・Actions that may cause inconvenience to other customers, such as displaying gate flags in seats
・Watching the game while standing
※Clapping and hand clapping are allowed.
※The use of drums, cheering harisen, etc. that can be played in your seat may be allowed at the discretion of the host club, but at FC Tokyo, in order to prevent the spread of infection and avoid trouble between visitors, it will continue to be prohibited for both FC Tokyo and visiting teams.

□Displaying Banners (Flags, Banners, etc.)
The location for displaying banners (flags, banners, etc.) is predetermined. Please do not display them in any other location. Please follow the instructions of the staff when displaying them.

【Banner Submission Designated Location】
・FC Tokyo Banner
Lower Stand: Home Seats, South Side Seats, Front of Boundary Line Area
Upper Stand: Home Seats, Home UF Designated Seats, North Side Back Seats, Back UF Designated Seats, Back Center UF Designated Seats, Middle Aisle and Top Railing of Back Seats

【Posting Time】
For those who are preparing banners and flags, please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
Please note that even those who have made prior preparations will be subject to temperature checks. If your temperature is above 37.5 degrees, you will not be allowed to enter. Thank you for your understanding.
In addition, it is also possible to display banners (flags, banners) after the gate is opened.
※Please confirm with the staff in advance and follow their instructions when posting.
※The use of duct tape when attaching banners is prohibited.



□Prohibited Items
・Please arrive at the stadium after the opening time when visiting.
・Please refrain from waiting for players or staff near the player bus area.
・If you do not have a ticket, please do not come to the stadium or its surrounding area.
Please follow the J.League Unified Prohibited Rules (J.League Common Viewing Manners & Rules) and the FC Tokyo Soccer Match Operation Management Regulations, as well as the J.League New Coronavirus Infection Control Guidelines.

□Q&A
Q1. Is there a shuttle bus?
A1. There will be no shuttle bus service for games with a limit of 5,000 people. Please use regular buses.

Q2. Will AO-AKA PARK be held?
A2. We will hold AO-AKA PARK with 3 food trucks at Onigiri Maruhiro Square.
The operating hours will be from the opening time to the start of the game, and it will be treated as part of the stadium.

Q3. Are there any food and drink shops inside the stadium?
A3. We have stadium shops open for business. Please check the official homepage for the operating shops.

Q4. Are there any merchandise shops?
A4. We will have merchandise shops open, but the scale will be reduced compared to normal times.
Please also consider using the official online shop to avoid crowds.


Q5. Is there a gachagacha?
A5. We sell gachapon, but instead of selling them through regular machines, our staff will hand them to you. Also, please refrain from exchanging items or any other activities that may cause close contact.