NEWSNews

2021.5.14[Announcement from the club]

Regarding Viewing Manners for the Gamba Osaka Match on 5/22 (Saturday)

In the case of a strict security system and during matches under strict security measures, in addition to the existing J-League common viewing manners and rules, we will proceed with preparations in accordance with the newly established "J-League Guidelines for COVID-19 Measures".

The situation regarding the spread of the novel coronavirus infection, government announcements, and decisions by local governments may lead to sudden changes in restrictions, transition periods, and operational methods.



□ Requirements for All Visitors
(1) Please refrain from attending if it is difficult for you to come.
・If you are not feeling well (e.g., symptoms such as fever, cough, sore throat, fatigue, or abnormalities in taste or smell)
・If someone in your household or close acquaintances is suspected of being infected
・If you have traveled to countries or regions subject to government entry restrictions or observation periods within the past 14 days, or have had close contact with residents of such areas
・If you have a history of a positive PCR test,
① For symptomatic individuals, within 72 hours after symptoms have improved (or less than 10 days from the onset date even if more than 72 hours have passed since symptoms improved).
② For asymptomatic individuals, within 10 days after a positive PCR test.
(2) Please do not shake hands or hug.
(3) Maintain social distancing (when entering/exiting, lining up for restrooms, etc.).
* Especially just before the match starts, during halftime, or at restrooms and concession stands, congestion is expected, so please try to use these facilities at other times if possible.
(4) Please wear a mask at all times inside the stadium.
* Staff will ask those not wearing masks to comply, so we appreciate your understanding and cooperation.
* Infants under 2 years old may enter and watch without wearing a mask, according to the Ministry of Health, Labour and Welfare announcement (regarding effects on infants and children, question 12).
Preschool children aged 2 and older are recommended to wear masks, but if they do, guardians and surrounding adults should carefully monitor the child's condition.
If the child is unwell or finds it difficult to wear a mask continuously, do not force them to wear one. If not wearing a mask, please cooperate with other infection prevention measures such as social distancing together with the guardian.
(5) Please wash your hands and sanitize your fingers frequently.
* From an infection prevention perspective, please bring your own sanitizer (such as a portable bottle) if possible.
(6) Bringing alcohol is prohibited. Drinking inside the venue is strictly forbidden. If found, it will be confiscated (no returns).

□New Items to Bring When Watching
Please bring the following items in addition to your admission ticket when coming to the stadium.
・Mask
・Handkerchief

□Entry and Exit to the Stadium
(1) Your temperature will be measured at the entrance gate, and entry will not be permitted if it is 37.5 degrees Celsius or higher. Please note that refunds will not be issued even if entry is denied. Additionally, we may ask for your contact information when denying entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
Please bring hand sanitizer in a portable bottle and disinfect your hands frequently to prevent infection.
(3) We will not organize a waiting line to secure entry order before the venue opens.
Please do not form a waiting line around the stadium in advance.
The gate opening time is generally 90 minutes before kick-off, but it may change, so please check the official homepage for confirmation.
*Please arrive with plenty of time to help disperse the crowd.
*To prioritize safety, entry may take longer than usual.
(4) To avoid crowding, please use the gates below according to your seat type as much as possible. (See the diagram below)
・Main Gate 3: Main SS Reserved Seats, Main S Reserved Seats
・Gate 2 North: Home UF Reserved Seats, Home Seats
・Back 2 Gate: Back Center UF Reserved Seats, Back Center Reserved Seats, Back UF Reserved Seats, Back Seats, South Side Seats

(5) Re-entry is not allowed.
(6) We will not implement regulated exits, but we ask for your cooperation in infection prevention measures, such as staggering times.
Please understand and cooperate in maintaining distance from those around you when exiting the venue.

□Events and Stalls
(1) Events will be held with sufficient consideration for social distancing.
* Information about the events to be held will be provided on the official homepage and other platforms.
(2) Greeting of the mascot outside the venue and in the concourse is not allowed.
* Details about mascot appearances will be provided on the official homepage and other platforms.
(3) Sales of food and beverages (excluding alcohol) will be conducted.
* Alcohol sales are not conducted. Additionally, bringing in alcohol is prohibited. Drinking inside the venue is strictly prohibited. If discovered, it will be confiscated. (No returns)
* Information about the food and beverage vendors will be provided on the official homepage and other platforms.
(4) Merchandise sales will be conducted.
* The stores where this will be implemented will be announced on the official homepage and other platforms.
(5) No smoking areas will be established inside the stadium.

□Viewing Method
(1) All seats are reserved. During the match, moving from your seat is prohibited (sitting next to someone without spacing, moving to the front of the stand to shout at players, moving to a dry area during rain, etc.).
(2) There are no visitor seats available.
Please note that those who support the visiting team are not allowed to attend. Entry, viewing, and cheering while wearing the visiting team's uniform or merchandise is also not permitted, so please be aware of this in advance.
(3) Outside the stadium, please ensure social distancing and avoid behaviors that pose a risk of infection, such as loud shouting, singing, cheering, and crowding.
(4) In groups of five or more, seating next to each other is possible at the discretion of the host club (if seats in the rows before and after are left empty). However, FC Tokyo continues to maintain spacing between attendees to prevent the spread of infections and avoid conflicts among visitors.



□Cheering Style

The following actions are prohibited:
・Inciting cheers
・Use of megaphones including tramegas
・Drums and other noise-making instruments
・High-fives and shoulder linking
・Cheering with big flags
・Actions that disturb other guests, such as displaying gate flags in seats
・Standing while watching
*Applause and hand clapping are permitted.
*The use of noise-making instruments that can be struck at your seat, such as drums and cheering paper fans, may be allowed at the discretion of the host club; however, FC Tokyo will continue to prohibit these actions to prevent the spread of infection and avoid troubles among attendees.

□Regarding the display of banners (flags, horizontal banners, etc.)
The display locations for banners (flags, horizontal banners, etc.) have been decided. Please refrain from displaying them in locations other than the designated areas. Please follow the instructions of the staff when displaying.

【Designated Banner Submission Locations】
Lower Stand: Home Seats, South Side Seats, Front Area of Boundary Line
Upper Stand: Home Seats, Home UF Designated Seats, Back Seats North Side, Back UF Designated Seats, Back Center UF Designated Seats Middle Aisle and Top Row Handrail Area

【Banner Display Time】
For those preparing banners (flags, banners), please gather at the "Euro Sports Ajinomoto Stadium Store Side Triangle Plaza" 120 minutes before the gates open.
For those who prepare in advance, temperature checks will be conducted, and entry will not be permitted if the temperature is 37.5 degrees Celsius or higher. Thank you for your understanding.
Additionally, it is possible to display banners (flags, streamers) after the gates open.
* Please confirm with the staff in advance and follow their instructions when posting.
* The use of duct tape when installing banners is prohibited.



□Other Prohibited Items
・Please arrive at the stadium after the opening time.
・Please refrain from waiting near the player bus area and the entrance for officials.
・Those without tickets should not come to the stadium or its surroundings.
We kindly ask you to comply with the J.League Unified Prohibition Rules (J.League Common Viewing Manners & Rules) and the FC Tokyo Soccer Match Management Regulations, as well as the J.League Guidelines for COVID-19 Response.


□Q&A
"FC Tokyo/Ajinomoto Stadium Spectator Game Policy" Please also check the "Frequently Asked Questions" section.

Q1. Is there a shuttle bus?
A1.5,000 person limit matches will not have shuttle bus services. Please use the regular bus.

Q2. Will AO-AKA PARK be held?
A2. We will hold AO-AKA PARK with multiple food trucks at Onigiri Maru Square.

Q3. Is it allowed to bring in food or drinks that contain alcohol?
A3. The bringing of alcohol is prohibited. To ensure compliance with viewing manners inside the stadium, we kindly ask that drinking alcohol is not allowed within the venue. The bringing of food and beverages other than alcohol is not restricted. However, as usual, bottles and cans must be transferred to paper cups.

Q4. Are there food and beverage stalls inside the stadium?
A4. The stadium shop is open. However, alcoholic beverages are not sold. Please check the official homepage for the operating stores.

Q5. Is there a merchandise store?
A5. The merchandise store will be open, but sales will be conducted on a smaller scale than usual.
Please consider using the official online shop to avoid close contact.

Q6. Is there a gacha machine?
A6. Gachagacha is available for sale, but it will not be sold through the usual machines; instead, products will be handed over by staff. Additionally, please refrain from activities that may cause crowding, such as exchanging products.