NEWSNews

2021.5.28[Club Announcement]

About spectator manners for the 6/5 (Sat) Shonan match

In the case of a super strict security system and a strict security system during matches, in addition to the J-League common spectator manners and rules, we will also prepare in accordance with the J-League New Coronavirus Infection Control Guidelines that have been newly established as a measure against the new coronavirus infection.

There is a possibility that restrictions, transition periods, and operating methods may change suddenly depending on the spread of the new coronavirus infection, government announcements, and decisions of each local government.



□Things required of all visitors
(1) If it is difficult for you to attend, please have the courage to refrain from doing so.
・If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
・If you have a family member or close acquaintance who is suspected of being infected
・If you have traveled to a country or region where the government has imposed entry restrictions or a post-entry observation period within the past 14 days, or if you have had close contact with a resident of such country or region
・If you have a history of testing positive for PCR
①If you have symptoms, within 72 hours after your symptoms have improved (even if it has been more than 72 hours since your symptoms improved but less than 10 days since the onset of symptoms).
②If you are asymptomatic, within 10 days after testing positive for PCR.
(2) Please refrain from handshakes, hugs, etc.
(3) Please maintain social distance (when entering or exiting, in lines for the restroom, etc.).
※In particular, the restroom and concession stands may be crowded just before the start of the game or during halftime, so please try to use them at a different time if possible.
(4) Please wear a mask at all times in the stadium.
※If you are not wearing a mask, our staff may ask you to do so. Thank you for your understanding and cooperation.
※Children under 2 years old are allowed to enter and watch without wearing a mask, as stated in the Ministry of Health, Labour and Welfare's announcement (Question 12 regarding the impact on infants and children).
We recommend that children over 2 years old wear a mask, but if they do, please make sure that parents and other adults around them pay close attention to their health before wearing it.
If the child is not feeling well or it is difficult for them to wear a mask for a long time, there is no need to force them to wear it. If you do not wear a mask, please cooperate with other infection prevention measures such as social distancing with your parents.
(5) Please wash your hands and sanitize them frequently.
※For infection prevention purposes, please bring hand sanitizer (in a portable bottle, etc.) if possible.
(6) Bringing alcohol is prohibited. Drinking alcohol inside the stadium is strictly prohibited. If it is found, it will be collected (cannot be returned).

□ Items to bring when watching a game
When visiting the stadium, please bring the following items in addition to your ticket.
・Mask
・Handkerchief

Entrance and Exit to the Stadium
(1)Your temperature will be measured at the entrance gate, and if it is 37.5 degrees or higher, you will not be allowed to enter. Please note that even if you are denied entry, there will be no refunds. Also, in some cases, we may ask for your contact information when denying entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to disinfect your hands.
※Please bring disinfectant in a portable bottle or similar container and regularly disinfect your hands from a prevention standpoint against infection.
(3) We do not organize the waiting line to secure the order of admission before the opening.
Please do not form a pre-waiting line around the stadium.
The opening time is usually 90 minutes before kickoff, but it may change, so please check the FC Tokyo Official Homepage.
※Please arrive with plenty of time to spare in order to disperse the crowds.
※Please note that it may take longer than usual to enter due to prioritizing safety.
(4) Please use the following gates for each seat type as much as possible to avoid crowding. (See the diagram below)
・Main Gate: Main SS Reserved Seat, Main S Reserved Seat, Home Seat
・Back Gate: Back Seat

(5) Re-entry will be conducted using the following method.
①Please make sure to have your ticket stub or QR ticket with you when exiting the stadium at the gate.
At gate ②, please present your ticket stub or QR ticket to receive a re-entry card.
③Once you have confirmed your re-entry card, you will be able to re-enter.
Re-entry gates: Main gate, back gate
Re-entry time: From opening (scheduled for 12:30) until halftime
(6) There will be no restrictions on exiting, but we ask for your cooperation in preventing the spread of infection by adjusting your time, etc.
※Please also leave enough space between you and those around you when leaving the field, and we appreciate your understanding and cooperation.

□Event and Shops
(1) Events will be held with sufficient consideration for social distancing.
※Information about the events will be provided on the official homepage and other sources.
(2) Greetings by the mascot outside the field and in the concourse are not allowed.
※Mascot appearance details will be announced on the official homepage, etc.
(3) Food and drink (excluding alcohol) will be sold.
※Alcohol sales are not conducted. Also, bringing alcohol is prohibited. Drinking alcohol inside the venue is strictly prohibited. If found, it will be confiscated. (Not returnable)
※Information on the food and beverage vendors that will be available will be provided on the official homepage, etc.
◇Detailshere
(4)Merchandise sales will be conducted.
※The participating stores will be announced on the official homepage, etc.
(5) No smoking areas are installed inside the stadium.

□How to Watch
(1) All seats are reserved. During the game, it is prohibited to move from your seat (sitting next to someone without leaving space, moving to the front of the stand to call out to players, moving to a dry area during rain, etc.).
(2) There are no visitor seats available.
Please note that visitors are not allowed to attend. Please note that you cannot enter, watch, or support the game while wearing the visitor team's uniform or merchandise. Thank you for your understanding.
(3) Even outside the stadium, please maintain social distance and avoid behaviors that pose a risk of infection, such as shouting, singing, and gathering closely together.
(4) Seats will be arranged in a checkerboard pattern with one seat left empty in front, behind, left, and right.
However, please note that there may be some overlapping seats due to the structure of the stadium. Thank you for your understanding.


Support Style

The following actions are prohibited.
・Inciting support
・Using megaphones including Tramega
・Playing drums and other instruments
・High fives, shoulder hugging
・Support using big flags
・Actions such as displaying gate flags in seats that may inconvenience other customers
・Watching while standing
・Actions that may inconvenience nearby residents
※Applause and hand clapping are allowed.
※The use of drums, cheering hammers, and other instruments that can be played in your seat may be allowed at the discretion of the host club, but at FC Tokyo, in order to prevent the spread of infection and avoid trouble between visitors, these actions will continue to be prohibited for both FC Tokyo and visiting teams.

□Banner (flags, banners, etc.) display
Banner (flags, banners, etc.) display locations are designated. Please refrain from displaying them in locations other than the designated ones. Please follow the instructions of the staff when displaying them.

【Designated Location for Banners】
Home Goal Back, Front of Back Stand

【Banner Display Time】
For those who are preparing banners (flags, banners), please gather at the "Main Gate" 120 minutes before the opening.
Please note that even those who have made prior preparations will be subject to temperature checks. If your temperature is above 37.5 degrees, you will not be allowed to enter. Thank you for your understanding.
In addition, it is also possible to display banners (flags, banners) after the gate is opened.
※Please confirm with the staff in advance and follow their instructions when posting.
※The use of duct tape when attaching banners is prohibited.


□Other Prohibited Items
・Please refrain from parking without permission or littering in the surrounding roads and facilities, and from making noise that may cause inconvenience to nearby residents.
・Please arrive at the stadium after the opening time when attending.
・Please refrain from waiting for players or staff near the player bus area.
・If you do not have a ticket, please do not come to the stadium or its surrounding area.
Please follow the J-League Unified Prohibited Rules (J-League Common Spectator Etiquette & Rules), FC Tokyo Soccer Match Management Regulations, and J-League New Coronavirus Infection Control Guidelines.


□Q&A
FC Tokyo/Ajinomoto Stadium's Policy on Matches with SpectatorsPlease also check the "Frequently Asked Questions" section within.

Q1. Are there any food and beverage shops?
A1. We will have four food trucks set up near the main gate.
However, alcohol is not sold. Please check the official homepage or other sources for information on store locations and business hours.

Q2. Can I bring in drinks and food containing alcohol?
A2. Bringing alcohol is prohibited. In order to comply with stadium etiquette, we ask that you refrain from drinking inside the stadium. Bringing food and drinks other than alcohol is not restricted. However, as usual, bottles and cans must be transferred to paper cups.

Q3. Is there a merchandise store?
A3. The merchandise store will be open for business, but sales will be reduced in scale compared to normal times.
Please also consider using the official online shop to avoid congestion.

Q4. Is there a gachagacha?
A4. We sell gachagacha, but we do not sell them through regular cabinets. Instead, our sales staff will hand them to you. Also, please refrain from activities that may cause crowding, such as exchanging products.

Q5. Are there wheelchair seats available?
A5. We have them available, but due to limited seating, we require advance reservations. Please note that even if you come to the venue without prior reservation, we may not be able to accommodate you. Please check here for information on how to use wheelchair seats.